The 2016 Omnichannel Payments Survey2016 Omnichannel Payments Survey

Connecting The Last Mile of Omnichannel

Omnichannel commerce—meeting your customers where, when and on the devices and terms they demand—has become a necessity in retailing. But, from a payments standpoint, it can be challenging to implement and confusing to know what to offer.

Our survey seeks to identify and quantify the most important issues facing retailers interested in meeting their customers’ demands in this area.

Get the Results | 2016 Omnichannel Payments Survey

2016 Mobile Payments & Fraud Survey

Mobile Payments & Fraud: 2016 Report Today, more than 87% of merchants support either a dedicated mobile site, mobile app for online shopping, or both. Yet only 62% of merchants are able to tell whether a transaction is coming from a computer or mobile device.

Download the full report – which includes 93 charts and page-after-page of useful data – to get the latest on payment and fraud trends in the mobile channel. You’ll enjoy a first look at a number of eye-opening revelations. Get all the facts – supported by cogent analysis – and discover how your operation compares to other companies in the eCommerce and mCommerce world.

Get the Results | Mobile Payments & Fraud: 2016 Report


2015 Cross-Border E-Commerce Survey

2015 Cross-Border E-Commerce Survey

We are currently working on the 4th Cross-Border E-Commerce Survey with Payvision. In light of the recent EU Brexit referendum, this paper also gives useful insight into the current flow of trade from UK, the EU and the rest of the world.

The report is the result of a collaborative survey in which merchants, PSPs, acquirers and consultants were polled on their cross-border e-commerce strategies, business drivers and challenges. Industry experts from organizations such as Travix International, Western Union, STJ Retail and Flying Lynx give their candid opinions on international business. Topics such as the explosion of m-commerce, how to be an omnichannel merchant, and tackling compliance complexities are discussed.

Get the Results | 2015 Cross-Border E-Commerce Survey