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CNP Jobs

Companies in the CNP universe are hiring. Look for opportunities on our job board or post your open positions. CardNotPresent.com sponsors receive unlimited free posts on the board. Non-sponsors can take advantage and post for $500 per month. For an extra fee, CardNotPresent.com senior staff will evaluate respondents and send the most qualified applicants.

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BlueSnap Gold Sponsor Header

Product Manager - Mobile Solutions: BlueSnap - Waltham, MA, USA

The Product Manager (Mobile Solutions) is responsible for the development and implementation of hot e-Commerce/mobile products and services for BlueSnap in the high growth e-commerce space.  Specifically, the Product Manager is responsible for executing the roadmap for increasing profitability and success of existing products, as well as developing and launching new products and the channel infrastructure that is required for the optimal Go-To-Market approach. He or she will drive strategies and the resources necessary for successful product definition, development, release, marketing, and sales. Key functions will include product engineering and management, marketing and pricing strategy, market research, and competitive intelligence tracking. This role includes working cross-functionally with engineering, legal, operations, enterprise project management, and other stakeholders to ensure delivery. The position is located in Waltham, MA. 

Responsibilities:

  • Act as the Subject Matter Expert for the assigned product suite of offerings from BlueSnap
  • Determine the market needs through primary and secondary market research
  • Monitor industry trends related to BlueSnap products and programs, including reading industry periodicals, web sites and other means necessary to be an industry expert
  • Research competitor practices and pricing to ensure that BlueSnap products are competitive
  • Engage with all BlueSnap stakeholders to ensure successful development and launch of products/programs
  • Partner with Finance to develop financial models and ensure products/programs drive optimal profit for BlueSnap
  • Develop pricing and/or feature functionality enhancements to drive product innovation based on industry trends
  • Define detailed business requirements and product specifications for both new products as well as enhancements to existing products
  • Collaborate with Engineering teams to ensure timely and cost-effective delivery of products/programs
  • Review detailed technical designs to ensure product requirements are being met
  • Develop and maintain product descriptions that describe each product offering, including how the products work from start to finish. Where appropriate, include flowcharts in the product description document.
  • Provide expertise for development and delivery of training for internal and external partners related to BlueSnap products/programs
  • Establish annual goals and objectives for each product and develop management reports to track progress.
  • Assume additional responsibilities as needed

Skills and Knowledge Qualifications:

  • 2 to 7 years of progressive business analysis or product management experience
  • Experience in the mobile online payment industry, eCommerce, or related area
  • Thrive on teamwork and overcoming obstacles, highly motivated, energetic, responsible, result oriented, great verbal and written communication skills and effective listening
  • Multi-tasking capabilities
  • Strong organizational and time management skills

To apply please email your resume to jobs_us@bluesnap.com


VerifiHeader

Sr. Team Lead, Chargeback Recovery: Verifi, Los Angeles, CA, USA

Verifi is looking for talented Senior Team Lead, Chargeback Recovery to join our company. 

At Verifi you can have an immediate impact on product creation and client satisfaction.  In a company with an energetic environment, you will have an opportunity to work amongst individuals considered to be seasoned experts within the payment industry. 

Join Verifi and you join the leading solution in the ecommerce marketplace for payment and risk management.

You will be responsible for:

  • Manages workflow and assigns case work as required to ensure department and client SLAs are met.
  • Works closely with Director, Chargeback Operations on handling day to day personnel issues and makes recommendations regarding hiring, promotions and terminations.
  • Assists with tracking operational performance data and communicating status updates to the Director, Chargeback Operations.
  •  Identifies and recommends appropriate process improvements to accommodate client, system and  other business changes.
  • Coaches staff, provides constructive feedback, rewards and recognizes employees for accomplishments, ensuring high morale and alignment with company culture
  • Leads projects and provides input on Chargeback Operations team needs.
  • Works with Director, Chargeback Operations to troubleshoots escalated issues.
  • Additional duties may be assigned.

You bring to the table your:

  • Bachelor’s Degree in Business related field preferred.
  • Minimum of 3years of leadership experience in an eCommerce, Payment Processing or Back Office Operations environment.
  • Experience working with a remote supervisor
  • Experience working in a high volume, fast paced environment with specific SLAs in place to meet customer/ client expectations.
  • Strong knowledge with MS Office
  • Previous experience coaching against procedures and processes preferred
  • Superior written and verbal communication skills.
  • Demonstrated ability to manage multiple tasks and meet deadlines.
  • Demonstrated ability to critically think through issues and analyze data to recommend solutions. 

We are located in Las Vegas and offer:

  • Dynamic, stimulating and open environment with opportunity for personal development. 
  • 100% Paid Medical, Dental, Vision and Life Insurance premiums
  • 401k, Competitive salary, Paid Time Off, and Paid Holidays
  • Complimentary food
  • Socially conscious and community oriented company

Click the following link to apply: http://bit.ly/1H0Vjxz


Emailage Jobs on CNP

.NET Developer - Chandler, AZ, USA

Emailage is looking for a .NET Software Engineer for our Platform Team.

This position is for DIRECT HIRE ONLY, we do not have contract work available. This position also requires working in our office in downtown Chandler AZ. NO REMOTE WORK.

Intro to Emailage

Emailage is an Enterprise Global SaaS platform that provides innovative fraud prevention solutions to some of the world’s largest merchants and financial institutions. As a start-up, we already have an amazing profile of clients because of the unique technologies that we offer.  We are an energetic and creative team, that takes pride in knowing we make a difference by fighting financial fraud with real time predictive analytics.

Great Perks

  • Free covered parking, just steps away from the office building
  • Excellent location with a wide variety of restaurants for lunch, or meeting friends after work
  • Newly remodeled, large office space; completely remodeled office floor in excellent professional building
  • Large, open onsite breakroom with foosball, ping pong and television
  • Relaxed dress code; dynamic team environment

Job Summary

The .NET Software Developer will be a talented, technical leader, able to design, develop, deploy and maintain software solutions. The ideal candidate will be able to provide software solutions by understanding the business requirements and needs; Be able to understand systems flow, data usage, and work processes and follow the software development lifecycle.

Your Role

  • Enthusiastic about developing the best software available and providing the ultimate customer experience
  • An advocate for continuous improvement of our software development process
  • Open to learning new technologies and new problem domains
  • Willing to participate in code review and share your ideas
  • Develop and execute test plans, test specifications, and test cases.
  • Provide application support including problem research, analysis, and resolution.
  • Manage and prioritize multiple tasks in accordance with high level objectives/projects
  • Complete documentation and adhere to all development and implementation standards in accordance with IT Standards and Procedures
  • Be open to learning new technologies and new problem domains

With this full time, direct hire position, you will be reporting to the Director of Software Engineering for the US and with our company, you will enjoy:

  • An opportunity to shape the development of the fintec (financial technology) ecosystem
  • Amazing company culture and exposure to partners both domestic and international
  • An incredible team (small for now but growing incredibly fast), spread in US and internationally
  • Secure position at the global leader in a rapidly growing industry

We believe that the most important aspect of a job is being excited about it, having growth opportunities, and working with a team you really enjoy.  We want our employees to be excited, knowing that they can make a difference because of their exceptional talent.  We demand high performance from everyone, which helps to create a strong, binding team.  Aside from all this, we of course also offer:

  • Competitive compensation
  • Excellent 401k plan
  • Great Health Plan for you and family, which also includes Dental and Vision
  • Company paid LTD, AD&D and Life Insurance
  • PTO Plan and Paid Holiday Schedule

Qualifications:

  • Must have at least 5 years of hands-on experience with full-stack web development, experience in HTML, JavaScript, CSS, Web Services and Sql
  • Passionate and obsessive about security, quality, efficiency and the customer
  • Strong working knowledge of C# 4.0 and .NET 4.0 or later
  • Experience in ASP.NET MVC and Web API to implement applications employing service-oriented architecture (SOA)
  • Must be able to work effectively in an agile environment
  • Able to work both independently and in a group environment
  • Bachelor’s degree in computer science, engineering, technology or related field or equivalent experience

Nice to Have:

  • Experience in security, cross site scripting and SQL Injection prevention
  • Multithreaded application development
  • Knowledge of web standards and best practices for website performance and accessibility
  • Experience working in AWS

To apply online, go to http://bit.ly/1OEKQw3


Expedia Jobs at CNP

Director, Product Management - Washington State, USA

We are looking for a talented Director, Product Management with direct experience in fraud and/or payments and the ability to translate business strategy into product strategy. You will lead the product management team to build innovative technology focused solutions based on market and customer needs, and define and manage the product roadmap including assessing new product business cases and prioritization of product initiatives. 

General Responsibilities:

  • Direct and control the activities of a Product Management team accountable for the development and introduction of new technology products and features that manage fraud risk across Expedia Inc. Brands while allowing for the optimization of revenue and market share
  • Direct analyses of Brand and market demand and review of competitive products
  • Oversee product definition, requirements analysis, documentation of specifications, product positioning. Provide input into product design
  • Own business relationships between [Brand] and critical vendors, , or own relationship with one or more functions
  • Determine the roadmap and scope of trade-off decisions between programs and initiatives
  • Work with the business leaders to define what they need to achieve desired results; and help the business owner find language to translate their vision into strategy
  • May act as a proxy for business in decisions or recommendations
  • May be responsible for ongoing ownership and improvement of existing site products
Requirements:
  • Bachelors Degree in Business Administration, MBA preferred
  • Significant and demonstrable industry experience in product management, preferably in B2B e-commerce
  • Fraud or payments experience required
  • Experience managing a portfolio of technology products and/or projects and driving change from inception through delivery
  • First-class leadership and influencing skills, including experience managing a Product Management team
  • Exceptional grasp of business strategy and technical concepts
    Strong written and verbal communication skills
  • Demonstrable project management and organizational skills
  • Strong interpersonal and talent management skills, including the ability to identify and develop product management talent
  • Proven ability to lead in a matrix environment
  • Ability to quickly learn and understand the capabilities and limitations of technology

To apply online, go to http://bit.ly/1DlZjCe


BlueSnap Gold Sponsor Header

Sales Director: BlueSnap - Waltham, MA, USA

The Sales Director is responsible for achieving sales and/or profitability objectives from new clients.  The Sales Director identifies marketplace opportunities, prospect and engages new clients, develop proposals, and manages the contract process.  This position is based in our Waltham, MA office.

Responsibilities:

  • Achieving assigned sales targets
  • Prospecting and developing new client relationships within a defined geography or market
  • Actively pursue new clients in the eCommerce/payment processing market, on a cold call basis as well as through established contacts
  • Consulting with clients on business issues and recommending strategies to resolve
  • Developing innovative proposals and delivering strategic sales presentations
  • Making actionable and insightful recommendations for new products, extensions, or enhancements
  • Resolving sales or delivery issues
  • Maintaining prospect and customer profile information
  • Providing management with appropriate sales activity reports in a timely manner

Requirements:

  • 3+ years in a payments and/or eCommerce sales capacity with a successful track-record of increasing sales and developing effective sales strategies in a self-directed manner
  • Outstanding written and oral communication skills
  • Superior business and negotiation skills
  • Extensive industry contacts
  • Ability and willingness to travel as required

To apply please email your resume to jobs_us@bluesnap.com


StubHub Header

Manager, Trust and Safety (Grade 25/26): StubHub, East Granby, CT, USA

StubHub is seeking an experienced Trust and Safety Manager in its East Granby, CT center of excellence. This newly created role will report to the Sr. Manager-Global Trust & Safety Operations, and is responsible for leading the teams providing 24x7 transactional fraud protection & risk mitigation for StubHub’s North American marketplace. In addition to leading a great, hard-working team, the incumbent will aggregate fraud trends, recommend rule adjustments to minimize future losses, partner with customer support teams, and own operational reporting for T&S.

Job Duties Include:

  • Lead a high performing team responsible for transactional fraud, user policy enforcement, chargebacks & risk
  • Develop operational expertise, and routinely interact with senior managers regarding fraud operations, trends, and key performance indicators
  • Develop managerial and communication routines to ensure supervisors are monitoring their teams’ productivity and schedule adherence (1:1’s, monthly goal reviews)
  • Maintain a flexible work schedule to be able to spend focused time with each shift on a rotating basis
  • Ensure direct reports develop and communicate action plans for individual agent performance based on assessment of strengths and weaknesses and that specific objectives are set for each employee that includes performance, training and developmental goals annually
  • Work closely with StubHub’s eCrimes Investigations team to ensure orderly case management
  • Ensure that teams are adequately prepared for upcoming workflow and/or procedural changes concerning high profile concerts and sporting events
  • Ensure that all fraud trends including buyer, seller and collusion fraud, are identified and communicated appropriately
  • Identify all unique training needs for the team and work with the appropriate resources to ensure training is developed and delivered to agents
  • Ensure that all fraud queues and reports are worked according to department standards
  • Contribute to the implementation of workflow process improvements, including both case management and administrative tools workflows as needed

Job Requirements:

  • Bachelor's degree or Equivalent experience
  • Minimum of five years managing operations teams dealing with fraud, credit, collections, or risk management, in the financial, retail, or ecommerce industry preferred
  • Minimum of two years supervisory experience required
  • Strong working knowledge of Siebel and Accertify (preferred)
  • Analytical abilities are required to assist representatives in building cases, performing investigations and making decisions on potentially fraudulent orders
  • Professional demeanor in dealing with internal and external customers via phone and email is essential

Basic Qualifications:

  • Minimum of five years managing operations teams dealing with fraud, credit, collections, or risk management, in the financial, retail, or ecommerce industry preferred
  • Minimum of two years supervisory experience required
  • Bachelor's degree or equivalent experience

About StubHub:

StubHub is the world's largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company's unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company’s FanProtect ™Guarantee. Company partners include the Ottawa Senators and the Rogers Cup Tennis tournament, along with over 60 teams in the NFL, MLB, NBA, NHL, MLS and NCAA, complemented with companies such as ESPN, AEG, Tickets.com, and Paciolan.

To apply please email your resume to jhogsed@stubhub.com


VerifiHeader

Director, Chargeback Operations: Verifi, Los Angeles, CA, USA

Verifi is looking for a Director, Chargeback Operations to join our company! In a company with an energetic environment, you will have an opportunity to work amongst individuals considered to be seasoned experts within the payment industry. We are an innovative leader in the payment space for ecommerce merchants. We are growing and are looking for an experienced, energetic professional to lead our Chargeback Operations team. Join Verifi and you join the leading solution in the ecommerce marketplace for payment and risk management.

Your responsibilities will include:

  • Providing overall direction and guidance for Chargeback Operations with the objective of maximizing representment and win rates while achieving productivity objectives and expense controls.
  • Leading, developing and inspiring a team of 50+ Team Leads, Quality Assurance Analysts and Chargeback Recovery Specialists in a multi-office environment to achieve performance expectations and create a team environment reflective of company culture.
  • Actively pursuing opportunities for process improvements and operational efficiencies while driving quality assurance.
    Coordination, planning and execution of staffing, scheduling and workflows.
  • Reporting to proactively monitor client and team performance across multiple metrics and take timely action on identified opportunities.
  • Acting as a subject matter expert in dispute handling including superior knowledge of Association rules and regulations as well as payment industry processes/terminology.
  • Working collaboratively and cross-functionally to troubleshoot, analyze and resolve impacts to clients/processes and support product initiatives.
  • Cultivating long-term, collaborative relationships with key internal and external stakeholders and third party providers to achieve operational objectives.
  • Minimal travel between Los Angeles and Las Vegas required
    Any additional duties as assigned

You bring to the table your:

  • Bachelor's degree or equivalent experience in lieu of degree
  • 7+ years relevant experience in consumer financial services, or payment services organizations
  • 4 years experience leading large hourly teams in data processing, chargebacks, and/or customer support environment within multiple geographic locations
  • In-depth understanding of payment processing environments, including chargeback rules and regulations, authorization, settlement, interchange, pricing/billing, and fraud mitigation strategies and products/service offerings both domestically and globally
  • Proven track record of complex problem solving and independent decision making
  • Independent, critical thinker with strong strategic planning skills, adept at quickly grasping and applying new concepts
  • Strong influencing skills 
  • Effectively communicate strategy and develop actions in support of it.
  • Ability to read situations quickly and step up to conflict, taking proactive steps to remedy
  • Proven ability to work in a team setting, presenting a professional image and commanding the respect of staff, peers, and senior management
  • Experience performing well under pressure; working within a fast paced, high volume environment
  • Excellent verbal and written communication skills
  • Exceptional analytical and quantitative skills
  • Proficiency in Excel, Word, and PowerPoint
  • Excellent time management skills, with the ability to multi-task and be flexible

We offer:

  • Dynamic, stimulating and open environment with opportunity for personal development.
  • Medical, Dental, Vision, Life Insurance 100% company paid premiums
  • 401k, Competitive salary, Paid Time Off, and Paid Holidays
  • Paid parking and complimentary food
  • Socially conscious and community oriented company
  • Energized employment filled with activities and events
  • Base Salary, plus commission, plus bonus, and stock options

Click the following link to apply: http://bit.ly/1Ce7cv7


WorldPay Jobs at CNP

National Sales Executive: WorldPay - Work From Home

The National Sales Executive is primarily responsible for prospecting and penetrating payment processing opportunities in the Supermarket class of trade in the United States. It is preferable that this person be based in the West or Southwest. This person will use various means and programs, including cold calling, methodically creating and executing marketing campaigns and mass mailing efforts. This person will be interacting directly with prospective and targeted merchants and will focus on expanding the overall acceptance of Bankcard Sales. In addition, the person will communicate information on the Worldpay suite of products and services. Worldpay National Sales Executives enjoy one of the most lucrative compensation plans in the industry.

  • This is a work from home opportunity
  • Bachelor’s degree is preferred
  • 7-10 years’ experience in the field of sales, business development, and client relations
  • 3-5 years’ experience selling into national clients defined as $5M in bankcard volume and above
  • 3-5 years’ experience in contract negotiations
  • Understanding of petroleum and integrated Point of Sales Systems
  • Desire to grow National Sales business
  • Work closely with other internal departments
  • Excels in establishing relationships with vendors
  • Can perform high client-level entertaining

WHO IS WORLDPAY?

Worldpay is the fastest growing company in the merchant services and card processing industry. Although we are big - 3,400 employees globally serving over 400,000 businesses, processing over 3,200 transactions per minute, 7.4 million payments per day and over 8 billion transactions exceeding $100 billion annually – we operate like a startup company with a culture built on rapid idea generation, innovation, collaboration and an emphasis on the growth and empowerment of our best asset. Our people! With U.S. Headquarters in Atlanta, GA - our global footprint includes offices in London, Cambridge, Gateshead, Harrogate, Edinburgh, Belfast, Bunnik (Netherlands), Sweden, San Francisco, Montreal and Singapore.

WHAT MAKES WORLDPAY SPECIAL?

Worldpay is a place where you can make a real difference. Not only in your own career, but in the businesses of the customers we serve and support across the globe. At Worldpay you can expect to join a world-class family. Not only are we the fastest growing company in our industry, but we are also the fastest at investing in the success of our people. With industry leading customized training programs, proprietary software, equipment, tools, partners and referral programs, we’re committed from day one to the success of our number one asset, our people. They are what make Worldpay special.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Worldpay to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.

To apply please email your resume to Jason.Woods@worldpay.us




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