News, Education and Events Decoding Digital Payments & Fraud

News, Education and Events Decoding Digital Payments & Fraud

Product Returns: The Nightmare After Christmas

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Product Returns: The Nightmare After Christmas

Think Returns are the Worst? Think Again. As the bulk of holiday shopping focuses on gift purchases, a surge in returns down the line is an...

When Does Mismatched Order Information Indicate Fraud and When Does it Not?

When Does Mismatched Order Information Indicate Fraud and When Does it Not?

In rules-based antifraud systems, deciding how risky certain online transactions are often is based on evaluating how well one piece of information...

The Right Response Means the Difference Between a Happy Customer and a Chargeback

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The Right Response Means the Difference Between a Happy Customer and a Chargeback

When it comes to the war against fraud, your customer service department is the first line of defense. Customer service agents enjoy direct contact...

European Shoppers Flock to Black Friday Online Deals

European Shoppers Flock to Black Friday Online Deals

As e-commerce continues its global growth, an American shopping schedule based around a uniquely American holiday has migrated overseas. Black Friday...