U.K. Payments Council to Set Minimum Standards for Authentication

Oct. 27. 2011

In the second edition of its National Payments Plan, the U.K. Payments Council revised its roadmap for payments in the country with new minimum standards regarding customer authentication for online and mobile payments. In its second try, the council sought massive input from stakeholders after their first attempt was derailed when the body unilaterally made the surprisingly controversial decision to abolish paper checks. The council said response from the public indicated that most thought mandatory minimum standards for customer authentication would increase consumer confidence in online and mobile payments. The council said it will “develop minimum standards in 2012 for customer authentication on online and telephone banking payments in consultation with industry and other stakeholders. Once the standards have been developed, we will decide how they should be introduced; communicate what the standards mean for customers and explain the benefits of authentication.”