Social Network Chooses Vindicia for Chargeback Management

Feb. 14, 2011

Vindicia, Inc., a payment management services provider for online merchants, has added social networking site as a customer for its ChargeGuard chargeback management services. Noting that an estimated $3 billion in online revenues were lost to online fraud and that chargebacks accounted for approximately half of the fraud losses, Jeffrey Tinsley, founder and CEO of explained how Vindicia’s service would benefit the Website. “With our company’s rapid growth, it becomes even more necessary to closely monitor chargeback rates, keep informed of new payment-related rules and regulations, and understand how they may affect our business,” Tinsley said. “By using Vindicia’s ChargeGuard chargeback management services, we ensure that our credit card chargebacks are promptly and effectively processed, analyzed, and disputed. Vindicia’s expertise in payment management gives us insight on why chargebacks are occurring and provides us with guidance on how to control chargebacks in the future.”