PayPal Extends Buyer
Protections to All Merchant Sites
Oct. 4, 2010
PayPal recently announced that it will expand its buyer
protections for online shoppers starting Nov. 1, 2010. The expanded protections
will cover shoppers on merchant websites if they don’t receive an item they
purchased, or if they receive an item that is significantly different than
described by the merchant. “PayPal is committed to giving customers a safer
online experience through privacy, prevention and protection,” said Katherine
Hutchison, senior director for global risk management at PayPal. “When you use
PayPal this holiday shopping season and beyond, you can have peace of mind
knowing that we’re offering even more protection if something goes wrong.”
PayPal has offered buyer protection for purchases made on eBay—its corporate
parent—since Oct. 2003. The company said it will offer the protection in every
country in which it operates except Belgium, Brazil, France, Italy, the
Netherlands, Poland and Spain.