RBI Mulls Eliminating
Additional Authentication for Some CNP Transactions
Jan. 6, 2011
The Reserve Bank of India (RBI) may consider doing away with
the mandatory additional authentication for CNP transactions in the case of
mail and telephone orders. The additional authentication for all CNP
transactions was the result of an April 23 RBI directive, but the central bank
said that during its review of the directive’s implementation, financial
institutions “have been requesting to permit them to test the new system in a
live scenario by providing a parallel run for a reasonable period, so as to
ensure that customers are not put to inconvenience.” The RBI said it will
permit the parallel run for IVR transaction until Jan. 31 (the directive took
effect on Jan. 1). During this period,
IVR transactions will not be declined merely on account of non-authentication
of additional factors. It will also exempt mail and telephone orders from the
directive until Feb. 28, when the central bank will make a final decision on their
inclusion in the additional authentication requirements.