This week, during the CNP Expo in Orlando, Fla. merchants that accept card-not-present transactions take center stage in the CNP Report. Merchant Matters, a new interview series that will appear occasionally in CardNotPresent.com, debuts today as we sit down with Richard Barbieri, senior risk operations manager at Etsy. Richard previews his CNP Expo session, What Thieves Steal…and What They Don’t (Wednesday, May 24, 11:15 a.m., Conference Room C), and tells us the fraud problem that keeps him up at night.

Merchant Matters Video