DRF Attendees Tab Interchange as Top Concern

Sept. 7, 2010 

At the recent Direct Response Forum in Memphis, Tenn., a survey of Card Not Present payments professionals identified interchange fees as the industry’s top concern. Despite the Durbin Amendment, included in the recently passed financial reform package, which will limit swipe fees on debit transactions, nearly 60 percent of merchant attendees at the event said it was still the most important issue facing the industry. Card-not-present chargeback rules and PCI compliance rounded out the top three concerns of payment professionals. Conference officials said the survey showed the increasing emphasis CNP merchants are putting on payment programs as a determinant of success in their businesses.