May 23-26 Loews Royal Pacific


2016 CNP Expo Keynotes

Sarah Arvin

Keynote Speaker Profile

Sarah Arvin, Senior Vice President, Chief Product and Marketing Officer Worldpay US

Sarah Arvin is Senior Vice President, Chief Product and Marketing Officer at Worldpay US. Her team is responsible for the development and delivery of omni-channel payments solutions to the company’s direct-to-merchant and partner sales channels, which focus on the SMB market, specialized mid-market verticals and embedded payments partners.

Sarah is regularly sought out for her subject matter expertise on the utilization of payments and consumer data to drive consumer behavior. She has a demonstrated track record of successfully identifying, developing and bringing technology and service solutions to market that address varied business objectives.

Sarah completed her studies at Stanford and the University of California, Santa Cruz before joining the Bay Area technology boom. She took the valuable experience garnered at a series of Silicon Valley start-ups to Atlanta and a role as Vesdia Corporation’s Executive Vice President of Product and Programs. The company merged with Cartera Commerce where Sarah led business development, client management and marketing services, building partner channels among the top US banks and airlines.

Sarah is an active member of the Technology Association of Georgia’s FinTech Steering Committee, serving as 2015 Marketing Chair and 2016 Symposium Co-Chair.

Dan Price

Keynote Speaker Profile

Dan Price, Founder & CEO of Gravity Payments

Raised in rural Idaho miles away from the closest neighbor, Dan Price founded Gravity Payments from his university dorm room at just 19-years-old. Although music was his passion growing up, Dan’s lifelong mission became apparent upon witnessing thousands of hard-working small business owners being overcharged and underserved by their credit card processors.

Dan built his company on values of honesty and transparency instilled upon him during his rural upbringing. These simple values have set Dan and his company apart from others in the industry, making Gravity the most trusted name in payments. Today, over 13,000 independent businesses across all 50 states trust Gravity to save them millions in fees and hours in frustration by making it easy and simple for them to accept payments.

Dan’s recent decision to raise his company's minimum salary to $70,000 has captured headlines and inspired millions around the world. His 40-year-goal is to be a small speck in the revolution where business ceases to be about financial engineering and greed to one that is about values and serving others. Dan's leadership and entrepreneurship have earned him many awards, notably Entrepreneur Magazine’s “Entrepreneur of 2014” and the 2010 SBA “National Young Entrepreneur of the Year” awarded to him by President Obama.

Follow Dan Price on Twitter and Instagram (@DanPriceSeattle) and interact with him on his Facebook fan page (facebook.com/DanPriceSeattle).


Arvind Ronta

Keynote Speaker Profile

Arvind Ronta, Director, Global Head at Emerging Products at Discover Network

Arvind Ronta is a leader in the Global Products organization and manages an innovation pipeline of Commerce, Security and Data platforms at Discover Network.

His team is focused on creating the next-generation of loyalty, data and consumer authentication products for Discover Card and Network Partners. Payments executive with a breadth of consulting and industry experience in digital payments, focused on driving innovation and product-led revenue growth.

Charles Duhigg

Keynote Speaker Profile

Charles Duhigg

Charles Duhigg is a Pulitzer Prize-winning reporter and author of the New York Times bestseller The Power of Habit and the new book Smarter Faster Better. A highly engaging speaker, Duhigg has the rare ability to make the conceptual relatable and bring big ideas down to a human scale. His eye-opening insights will have you rethinking your entire world.


New Speakers are Being Added Weekly

Debbi Abood
Director of Loss Prevention, eCommerce Fraud
Bed Bath & Beyond

Speaker's Profile

Debbi Abood is the Director of Loss Prevention, eCommerce Fraud for Bed Bath & Beyond and buybuyBaby.  She has been with the company for 10 years, with responsibility for the LP eCommerce Team since creating the company’s fraud strategy in 2010.  In her current role Debbi is responsible for rules strategy, charge back analysis and fraud refund/replacement order investigations.  In addition, Debbi is responsible for sourcing and maintaining 3rd party vendor partnerships with the goal of minimizing fraud losses and maximizing Customer Service.  Debbi is a member of the MRC, the LPF and is LPC Certified.

LinkedIn Profile

Orcun Akca
VP Global Growth & Strategy
AstroPay

Speaker's Profile

Orcun Akca is currently serving as VP Global Growth & Strategy at AstroPay, leading online payment service provider and payment solution in Latin America. Previously, Mr. Akca was the Head of Global Payments and Revenue Protection at eDreams ODIGEO, the world's largest online travel company in the flight sector. Until 2014, he served as Director of eCommerce Risk at Orbitz Worldwide. Prior to his role at Orbitz, he served in a similar capacity at Expedia, as Manager of eCommerce Risk and Technology and later as a Fraud Consultant. From 2007 to 2010, he was President and Co-Founder at ILG, a startup software company that helps State Bar Admission Agencies to streamline the attorney admissions, background check and certification processes.

LinkedIn Profile

Brittany Allen
Senior Marketplace Trust Associate
1stdibs

Speaker's Profile

Brittany Allen is the Senior Marketplace Trust Associate at 1stdibs, an online marketplace for luxury and antique goods. There she continually develops and adapts procedures for fraud prevention, manual order review, item vetting, and chargeback management. Prior to 1stdibs, Brittany analyzed and responded to all chargeback disputes for Airbnb and served as the Lead Trust & Safety Investigator at Etsy. Thriving in the fast-paced environment of startups, she has been the second member of an in-house team of two, provided training for a global team of over 100 agents, and investigated money laundering schemes and ATO’s for companies encountering these risks for the first time.

LinkedIn Profile

Morgan Andrews
Co-Founder, Payments Attorney
PaymentCounsel

Speaker's Profile

Morgan is an experienced payments attorney specializing in cross-border transactions. Morgan works with international payments suppliers to speed their time to revenue by streamlining contract negotiations with merchants, vendors and partners. Prior to establishing PaymentCounsel, she led the legal department for the US, APAC and Latin American offices of a global PSP. Morgan works with her clients to design, draft and negotiate product vendor agreements,merchant agreements (including Fortune 500 companies), and banking and acquiring relationships.

LinkedIn Profile


Max Anhoury
VP of Global Partnerships
iovation

Speaker's Profile

Max has held a number of senior leadership roles in operations, sales and marketing. He successfully drove business growth and profitability at CommercePath until it was acquired by Captaris. He continued to play a key leadership role at Captairs and was responsible for managing DESG with revenues of $55 million. In his current role, Max is responsible for the oversight and success of iovation’s partner program, driving strategic growth for the company.

LinkedIn Profile

Maddy Aufseeser
CEO
Tender Armor

Speaker's Profile

Maddy Aufseeser, CEO of Tender Armor, has over 30 years in the financial services and payment industry. Prior to starting Tender Armor, Maddy served as a senior analyst with Aite Group, where she covered prepaid, credit and debit card issuing, marketing and processing. She has advised senior leadership teams and staff at a long list of Fortune 500 companies in the financial sector. Prior to joining Aite Group, she served as a lead strategist and product owner for prepaid products at FIS,  senior vice president of products at First Data Corporation, vice president of marketing operations at First Union (now a Wells Fargo company), and worked with MasterCard International and the Bank of New York. Maddy earned a B.S. in Business Administration from American University and has completed Northwestern University’s Kellogg School of Management’s Executive Leadership Program.

LinkedIn Profile

Josh Bagley, CFE
Risk Analyst
Cybersource

Speaker's Profile

Josh Bagley, CFE, has over 13 years of fraud prevention and risk management experience in the Card Not Present environment. Currently, he serves as a Risk Analyst for Cybersource, a Visa Company. Josh’s responsibilities with Cybersource include: working with merchants, in nearly every vertical, to implement and maintain risk mitigation strategies & solutions and consulting with business partners on risk solutions and best practices. With emphasis on analytics and reporting, Josh develops strategic and tactical fraud solutions in concert and collaboration with his business partners. Prior to working with Cybersource, Josh served as the fraud analyst for Ann Taylor and was primarily responsible for overseeing its fraud verification system for retail and ecommerce transactions. Preceding his tenure with Ann Taylor, Josh was a senior fraud specialist for Gap, Inc. Direct.  Josh is passionate about fighting fraud and is highly engaged with each of his merchants.  Josh earned his Bachelor of Science degree in Visual Communications and achieved the Certified Fraud Examiner credential in 2014.

LinkedIn Profile

Jonathan Baker
Senior Manager of Multichannel Investigations
GameStop

Speaker's Profile

Jonathan Baker is the Senior Manager of Multichannel Investigations for GameStop and is responsible for e-commerce fraud strategies and management of order verification for the company’s North American websites.  His areas of responsibility also include corporate investigations, risk mitigation, and investigative support of law enforcement agencies.  During his 10 year career in asset protection and investigations Jonathan has held corporate and field based positions with Target, Lowe’s, Old Navy, and Sears Holdings.  Jonathan holds a Bachelor of Science in Sociology and a Master of Science in Criminology from The Florida State University.

LinkedIn Profile


Richard Barbieri
Risk Operations Manager
Etsy

Speaker's Profile

Richard Barbieri is the Risk Operations Manager at Etsy, a role he has held since 2015. He is responsible for all US-based work towards the prevention of, and response to, fraud, chargebacks, account takeovers, and phishing. Prior to his time at Etsy, Richard served in a variety of non-attorney positions at the New York County District Attorney's Office, leaving as an Analyst in the Cybercrime and Identity Theft Bureau. Richard is an honors graduate of The George Washington University and a Certified Fraud Examiner.

LinkedIn Profile

Deborah Baxley
Payment Consultant
Payments Transformation & Innovation

Speaker's Profile

Deborah Baxley is an international mobile/cards payment consultant, recognized expert in the industry, creator of growth strategies for new and existing markets with more than 20 years’ experience consulting to cards and payment companies. She specializes in retail financial services, mobile payments, credit cards, technology strategy and business model development.  Through her work in fifteen countries, she has advised issuers, acquirers, networks and processors on product direction and competitive positioning, delivering millions of dollars in new revenue or operating cost savings.  As board member of Smart Card Alliance, member US Federal Reserve Faster Payments Taskforce, co-founder of NYPAY and through frequent keynote speaking and writing, she is recognized for insights on the future of retail payments. Some of her most recent articles include “Blockchain's Disruption of Banking Has Already Begun,” in PaymentSource, and “Apple Pay, a catalyst for the contactless industry” in TechRadar. She is a featured expert onNPR Marketplace.

LinkedIn Profile

Jacob Bennett
Vice President of Risk and Underwriting
National Merchants Association

Speaker's Profile

A graduate of the University of California, Irvine, with a Bachelor’s of Science degree in Economics, Mr. Bennett has over 10 years of bankcard industry. With a passion for staying on the forefront of the payments field, Mr. Bennett is a member of the Merchant Acquirer’s Committee (MAC), is a member of the ETA Professional Development Committee, and attends numerous conferences and trade shows each year. Mr. Bennett’s expertise lies in his extensive experience in risk management and underwriting. He is currently the Vice President of Risk and Underwriting at National Merchants Association, making credit decisions on high risk and high volume accounts, managing the risk monitoring and fraud analysis program, and developing and maintaining internal policies to mitigate risk.

LinkedIn Profile

Philipp Bock
CEO & Founder
allpago

Speaker's Profile

Philipp Bock is the Chief Executive Officer & Founder of allpago. Before founding allpago, Philipp was Managing Director and responsible for the turn-around of the Brazilian subsidiary of arvato services (Bertelsmann AG) in São Paulo, after managing the go-live and roll-out of the global online marketing platform for Microsoft’s Channel partners at arvato. Prior to joining Bertelsmann, Philipp worked as the Executive Assistant to the CEO of Infineon Technologies in Munich and Paris. In addition, he worked at The World Bank Group in Paris, Arthur D. Little in Madrid, eVentures in Hamburg and Schroder Salomon Smith Barney in London.

LinkedIn Profile


Michael Bolcerek
Senior Vice President, Business Development
Integrity

Speaker's Profile

Michael Bolcerek serves Aristotle as Senior Vice President of Business Development for Integrity. Prior to joining Aristotle, he served as President of the Poker Players Alliance (PPA). Mr. Bolcerek was also a spokesperson for the PPA and appeared on CNN, CBS, CSPAN, CNBC and Fox. He has over 20 years of management experience in the tech industry with both large companies and startup firms. He has held top positions such as President, COO and CFO for companies such as Oracle, NeXT Computer, Nokia Display Products, MongoMusic and Liquid Audio. Prior to the PPA he was the co-founder and head executive of BionTTech, a homeland security start-up company.

LinkedIn Profile

Cleveland Brown
CEO and Founder
Payscout

Speaker's Profile

Leading Payscout as Founder and CEO since 2011, Mr. Brown has produced triple-digit annual growth. His success in directing Payscout as a profitable domestic and global online merchant services company has made him a sought after expert regarding online payments worldwide.
Cleveland is active in the Electronic Transactions Association, serving on its Risk, Fraud and Security and ISO Practices Committees. He also serves on the CROP foundation board. An Executive Producer at Film Antics, Cleveland has six short films and a feature film in his portfolio. He graduated from UCLA with bachelor degrees in business and philosophy.

LinkedIn Profile

Gene Burd
International Business Partner
Arnall Golden Gregory, LLP

Speaker's Profile

Gene has almost 20 years of experience advising U.S. and foreign companies on cross-border issues. He works with clients on international regulatory matters, structures cross-border ventures, helps dealing with local law enforcement and assists with resolving business controversies. His clients include companies in the payment processing business, financial and other industries. Gene served as an adjunct professor at the Rutgers School of Law teaching students about resolution of cross-border disputes. He also served as a court expert on the cross-border currency control issues appointed by the Internal Revenue Service. Most recently, he advised a client on the foreign personal data localization issues and assisted a client with responding to questions raised by the AML authorities in a European country. Prior to obtaining his J.D. from Rutgers School of Law, Gene received his Master's Degree in Engineering from Purdue University.

LinkedIn Profile

Jason Calhoun
Project Manager
NCFTA

Speaker's Profile

Jason Calhoun is the Brand & Consumer Protection Intelligence Team Lead at the National Cyber-Forensics & Training Alliance (NCFTA).  Previously, Jason served as the Sr. Manager of Global Brand Protection, Loss Prevention & eCommerce at Rosetta Stone, where he led programs to combat fraud, counterfeiting, piracy, and theft.  Jason also served as Enforcement Manager, Web Operations and Release Manager, Software Development Manager, and Sr. Software / Web Developer at Rosetta Stone, and as Software Developer at several companies including NASA.  Jason is a curriculum consultant for INTERPOL’s International IP Crime Investigators College (IIPCIC) and serves on several industry boards and committees.  Jason has received numerous awards for innovation in fighting cybercrime, and has appeared on ABC World News, The TODAY Show, and BSA Faces of Internet Piracy.

LinkedIn Profile


Victor Cardenas
Sr. Payments Manager
Sony Playstation Network

Speaker's Profile

Victor Cardenas is the Sr. Payments Manager at Sony’s Playstation Network.  He is responsible for managing the payment vendors, cost of finance, mitigating risk, negotiating partnerships, and strategic operations in the America’s.  Prior to Sony, he worked at VISA’s billing solutions team where he served as POC for VISA Europe billing initiatives and configured new product and pricing system changes.  He first learned the intricacies of payments, policy, integration and vendor management at eBay where he spent seven years in a variety of operational and management roles.

LinkedIn Profile

Aldo Carrascoso
Co-Founder & COO
Align Commerce

Speaker's Profile

Aldo is the Co-Founder and COO of Align Commerce. Align Commerce uses the blockchain to change the way global payments are sent and received across the world, making the process much simpler, faster, more transparent and secure.  Align Commerce’s notable investors include Kleiner, Perkins, Caufiled, Byers (lead by Randy Komisar), Silicon Valley Bank Ventures, Recruit Strategic Partners, NYCA Investment Partnership LP. (led by Hans Morris, former President of Visa and Max Levchin, founding CTO of PayPal).

Prior to founding Align Commerce, Aldo was the Co-Founder and Founding CTO of Jukin Technologies / Jukin Media – one of the world's largest User Generated Content (UGC) licensing platforms with over 12 billion views, 50 million shares and over 10 million active contributors and subscribers all over the world. Jukin is currently being used by some of the world’s largest television networks and production companies, with FOX, ABC, ESPN, CNN and the BBC all using Jukin to license UGCs. Jukin’s notable investors include Bertelsmann Digital Media Investments Inc., Launchpad LA, and Maker Studios.

LinkedIn Profile

Moma Chakraborty
Sr Manager, Fraud Prevention
eBay

Speaker's Profile

Moma Chakraborty is currently a Senior Manager at eBay leading the fraud prevention and detection Product portfolio. With 15 plus years of industry experience, she specializes on payment products, risk & fraud management, eCommerce as well as new frontiers in these segments. In her professional life, she has been a significant part of many successful products and strategic initiatives at PayPal, Visa, Dell and eBay. 

LinkedIn Profile

Christian A. Chmiel
CEO
Web Shield Limited

Speaker's Profile

Christian A. Chmiel, CEO of Web Shield Limited in London, is responsible for the development and implementation of new investigation techniques and research tools to identify fraudulent or brand damaging online merchants. Before he served as the Deputy Head of Compliance with Wirecard Bank AG in Germany, and specialized in online fraud investigations, credit card compliance and underwriting for acquiring banks. Christian is a Certified Fraud Examiner (ACFE) and a Certified High-Risk Underwriter (WSA), and holds a bachelor's and Diploma degree in European Business Administration. Christian is a lecturer at the Web Shield Academy and has written and co-written a series of publications about the various aspects of risk management, fraud detection and investigative methodology.

LinkedIn Profile


Todd Clark
Senior Vice President
First Data STAR Network

Speaker's Profile

Todd Clark leads First Data’s STAR Network, the world’s largest independent debit network.  His responsibilities include management of day-to-day operations, development of business and payment solutions and leadership of STAR’s continued growth and expansion.

Founded in 1984 and acquired by First Data in 2003, STAR plays a fundamental role in the fast growing debit card industry. Debit card networks generate $4.2 billion in revenue each year and are growing faster than credit card networks. Today, debit transactions represent 65 percent of all card transactions. The continuing advancement of mobile payments further expands the opportunities for STAR.

LinkedIn Profile

Claude Clausing
Vice President of Card Not Present
Elavon

Speaker's Profile

Claude joined Elavon in 2015 as the Vice President of Card Not Present. In this role, he leads the company’s efforts in the Card Not Present space across all industry verticals and segments. Prior to joining Elavon, Claude held leadership positions as a Product Family Manager with responsibility for the strategy and execution of Small to Mid-sized Business (SMB) eCommerce Solutions. Nearly a 20 year payments veteran, he has been deeply involved in the emergence of Card Not Present processing and the ecosystem supporting it.

LinkedIn Profile

Jane Cloninger
Director
Edgar Dunn & Company

Speaker's Profile

Jane Cloninger has more than thirty years of experience in financial services, with a focus on business planning and strategy, product management and operations strategy. She provides strategic advice to a variety of clients, including merchants, acquirers, payment brands, processors and technology vendors, primarily on emerging payment systems and payment innovation, such as contactless/mobile and EMV chip cards. She assists clients in developing and launching new products, and in determining product roadmaps and business cases. Jane has advised clients in the United States, Canada, the United Kingdom and Australia.

LinkedIn Profile

Eric Cohen
CEO and founder
Merchant Advocate, LLC

Speaker's Profile

A veteran of the finance industry, Eric Cohen founded Merchant Advocate in 2007. After his extensive experience in the merchant services industry, he was determined to create a fair value proposition and transparency for merchants with their credit card processors. He established Merchant Advocate to act as a trusted advisor on behalf of all size and categories of businesses. As the CEO and founder of Merchant Advocate, Eric leads the team with passion. His unique vision has driven the development of an entirely new industry of Advocacy in Merchants Services.
Prior to founding Merchant Advocate, Eric held various sales and training positions in the industry, gearing up for the formation of his own organization as an independent advocate for merchants. Eric earned his undergraduate degree in Communications from Rutgers College and his MBA from the Graziadio School of Business and Management at Pepperdine University. Eric lives in New Jersey with his beautiful wife and three adorable daughters.

LinkedIn Profile


Greg Coles
Director of E-Commerce Operations
The Source

Speaker's Profile

For almost 23 years, Greg has been a part of The Source, working with fraud detection for the last 8 years and in his current role for the last 4 years. Greg has seen his company adapt and innovate to the changing environments, including the migration to E-Commerce and Mobile purchasing. His breadth of knowledge and experience is beyond reproach and will provide a unique insight into the fraud landscape for a successful heavily targeted Omni-Channel retail business.

LinkedIn Profile

Julie Conroy
Research Director
Aite Group

Speaker's Profile

As Research Director of Aite Group’s Retail Banking & Payments practice, Julie Conroy covers fraud, data security, and anti-money laundering issues. She has more than a decade of hands-on product management experience working with financial institutions, payments processors, and risk management companies, including a number of years leading the product team at Early Warning Services. Julie is often quoted in numerous media outlets, including The Wall Street Journal, U.S News and World Report, American Banker, and the New York Times.  Julie is fluent in Spanish and holds an M.A. in International Policy from the Monterey Institute of International Studies and a B.A. in Business Administration from the Michigan State University Honors College.

LinkedIn Profile

Jonas Cooper
CTO
Lethal Performance

Speaker's Profile

Jonas Cooper is the CTO of Lethal Performance, a premier online retailer of high performance Ford Mustang parts.  After graduating FAU with a BS in Computer Science, he co-founded Lethal Performance with his longtime friend, Jared Rosen.  He has been evaluating and implementing all technologies for the company since it's inception in 2005.  Jonas spends most weekends either with his kids, or racing motorcycles through the swamps of Florida.

LinkedIn Profile

Andrew Cross
Vice President
Walker Sands

Speaker's Profile

As a Partner and Vice President at Walker Sands, Andrew leads the firm’s FinTech practice area.
Andrew develops strategic programs that sit at the intersection of media relations, content development and digital marketing. He works with tech companies to establish credibility, acquire customers and gain market share. He has experience working with public companies as well as private companies, many of which he’s helped to formally announce rounds of venture capital funding and tell the stories that inevitably follow. Andrew’s integrated programs have earned recognition from the Public Relations Society of America, the Publicity Club of Chicago, PR Daily and the Hermes Awards. Andrew’s FinTech client experience includes work with Worldpay, ThreatMetrix, Payoneer, Points and Hyperwallet.
Andrew is a public relations mentor for Techstars, the world’s premiere accelerator program, and an advisor to the Chicago startup community. He is also a member of the Young Entrepreneur Council.

LinkedIn Profile


Tom E. Dailey
Payments Executive
Consultant

Speaker's Profile

Tom E. Dailey provides independent expert strategic and practical advice to merchants, payment processors, investors, law firms and other organizations. He is a recognized, trusted expert in the card and payments space. As a senior executive at Discover, he managed the multi-billion dollar merchant business unit, including a team over 2,000 across 28 facilities. More recently as CEO at international ecommerce payments processor 2Checkout, Dailey led more than $70 million in funding rounds and a quadrupling of the company’s market valuation. In addition to consulting, Tom serves in expert witness and litigation support roles for payments-related matters, including expert reports, depositions, court testimony, document reviews and forensic analysis.

LinkedIn Profile

Mark deCausmeaker
Director Multi Channel Sales
Reeds Jewelers

Speaker's Profile

As the Director of Multi-Channel Sales, Mark deCausmeaker oversees e-Commerce and consumer credit at Reeds Jewelers.  Reeds Jewelers operates 68 brick and mortar stores in thirteen states as well as their website Reeds.com.  He has over forty years of retail Jewelry experience the twenty-three years have been with Reeds Jewelers.

LinkedIn Profile

Patrick Dix
Sr. Public Relations Manager
SHAZAM

Speaker's Profile

Patrick Dix is a veteran news anchor and reporter who manages the SHAZAM Network’s public relations efforts. Patrick serves as the main company spokesman and uses his expertise to lead all social media channels, write articles for trade associations, create press releases for the network and provide media training to financial institutions.
Patrick joined the SHAZAM Network in 2015 after a 25-year career as a broadcast journalist. For the last 16 years, Patrick served as the senior news anchor on the No. 1-rated network morning newscast in Des Moines, Iowa.
Patrick has been recognized for outstanding reporting with awards from The Society of Professional Journalists, The William Randolph Hearst Foundation and the Midwest Broadcast News Association.

LinkedIn Profile

Dawn Doner
Senior Manager Fraud & Investigations
HSN

Speaker's Profile

Dawn Doner is currently the HSNi Sr. Fraud Manager. She oversees Fraud, Chargebacks, Investigations, Backgrounds and Shipper Claims. Dawn has 15+ years' experience in the CNP & Fraud/Chargeback spaces. Her past 10 years have been spent with HSN, and prior to that she worked for the Issuer side with companies such as Capital One and JPMorgan Chase.

LinkedIn Profile


Terry Dooley
Executive VP and CIO
SHAZAM

Speaker's Profile

Terry leads the company’s business and product development, application development and IT infrastructure, corporate and IT security, vendor and customer relationship management, security consultative services and business continuity groups. In addition to his role at SHAZAM, Terry is chairman of the Payments Processing Information Sharing Council (PPISC), past chairman of the Secure Remote Payment Council (SRPc) and vice chairman of the Debit Network Alliance (DNA).

LinkedIn Profile

Michael Doron
Managing Director
PAY.ON, an ACI Worldwide company

Speaker's Profile

Michael Doron leads commercial efforts in North America for PAY.ON, an ACI Worldwide company, and leading provider of white label global payment gateway solutions. Prior to joining PAY.ON, Doron held executive roles as Director of Sales at Ogone, Inc. (an Ingenico company), as VP Americas at ClickandBuy (a subsidiary of the Deutsche Telekom’s Business Unit Payment BUP), and as Co-Founder and VP of Business Development at Broker Processing Services (BPS).

LinkedIn Profile

Mallory Duncan
SVP & General Counsel
National Retail Federation

Speaker's Profile

Mallory Duncan is senior vice president and general counsel at the National Retail Federation. He is responsible for coordinating strategic legislative and regulatory initiatives involving customer data privacy, bankruptcy, fair credit reporting and truth-in-lending, and as a member of NRF’s executive staff he is responsible for the execution of NRF’s strategic mission. Prior to joining NRF, Duncan served as corporate counsel in the Washington office of J. C. Penney Company, Inc., where he advised stores and headquarters on federal and state legislative and regulatory issues. Duncan was an attorney advisor in the Office of Policy Planning at the Federal Trade Commission and was previously associated with the law firm of Sutherland, Asbill & Brennan. He has served on the boards of several nonprofit organizations throughout his legal career, including the National Hospice Foundation. His publications include the Federal Trade Commission's Policy Guidance on Civil Penalties and co-authorship with Anne P. Fortney of 'Fair Credit Reporting Act Creates New Duties for Employers,' Credit World, May/June 1998.

LinkedIn Profile

Monica Eaton-Cardone
Co-Founder
Chargebacks911

Speaker's Profile

Monica Eaton-Cardone is a leading entrepreneur in the payments and risk mitigation industries. She co-founded Global Risk Technologies, Europe’s first chargeback management company, and its subsidiary, US-based Chargebacks911. While serving as Chargebacks911’s COO, Monica Eaton-Cardone has honed her skills as an elite expert in risk mitigation and chargeback remediation. She specializes in the creation of dynamic solutions and technologies to aid card-not-present merchants in their fight against friendly fraud. Monica’s specialized expertise has led to the creation of unique solutions that identify the underlying chargeback sources to minimize the impact of fraud, reduce processing costs and prevent chargebacks.  
Monica’s expertise in technology development, payment processing optimization, revenue retention, and risk mitigation has earned her a reputation as a highly sought-after industry thought leader. She’s spoken on the topics of chargeback remediation, friendly fraud, and risk relativity at numerous conferences and industry events. Monica is a two-time CNP Expo speaker, having led the CNP Bootcamp in 2015.

LinkedIn Profile


Lauren Edelson
Founding Data Scientist
Simility

Speaker's Profile

Lauren Edelson is the Founding Data Scientist at Simility. She holds a M.S. in Biomedical Informatics and a B.A. in Human Biology, both from Stanford University. Her favorite aspects of data science include discovering hidden trends in big datasets, using code to solve complex puzzles, and applying Machine Learning to identify anomalous data points & predict outcomes (such as chargebacks). She lives in San Francisco, California.

LinkedIn Profile

Shawn Edmunds
VP North America
ValidSoft Limited

Speaker's Profile

Shawn has over 15 years’ experience successfully driving innovation and commercial success in North America. With a diverse background in speech and voice biometric technologies, Shawn was previously the Direct of Business Development in the mobile and enterprise sectors for Nuance and has held senior commercial roles with both Nokia and Acision. His passion and endeavours have led to a successful generation of over $100 m in sales revenues and creation of new product, and channel and from the early days of mobile messaging to current leading edge technologies such as voice biometrics.

LinkedIn Profile

Joe Edwards
Program Manager (Mobile | Incubator)
U.S. Department of the Treasury

Speaker's Profile

Joe Edwards is a member of the Business Transformation Division within the Treasury Department's Revenue Collections Management (RCM) Assistant Commissioner Area. He serves as Program Manager for RCM's Mobile initiatives, and as team lead for the eCommerce Incubator. Joe holds a Master of Public Policy degree from the University of Maryland, College Park and attended UMBC for his undergraduate studies, majoring in Political Science, and graduating as a Sondheim Public Affairs Scholar.

LinkedIn Profile

Carla Erlick
SVP – Sales & Business Development
Paysafe

Speaker's Profile



Carla Erlick is Senior Vice-President, Sales and Business Development at Paysafe. Carla joined the company in 2005 and has over 15 years' experience in global e-commerce processing and online gateway technologies. She has in depth knowledge of international merchant acquiring including alternative payments and risk and fraud management services.Carla’s primary responsibilities include generating new business in B2B and B2C channels, including merchants, ISV platforms, white-label gateway and other strategic partnership opportunities. With a strong understanding of the industry, she is instrumental in implementing customised payment solutions for businesses around the world. Carla holds a Bachelor of Commerce degree from Queen's University in Kingston, Ontario.

LinkedIn Profile


John Faherty
Product Manager
OmniPay

Speaker's Profile

In 2011, John joined First Data OmniPay to establish the company's Product Management function.
Based in Dublin, John is responsible for developing both a product strategy and product roadmap that delivers innovation and competitive advantage for First Data OmniPay clients. Prior to joining First Data OmniPay, John worked at Realex Payments where he held the position Product Manager. Prior to Realex Payments, John spent over 7 years working at Valista, where he was involved in the design, launch and rollout of new mobile payment services such as direct to bill and mobile wallet payment solutions across Japan, North America and Europe.
With over 18 years of relevant payments experience, John is regarded by many within the Payments Industry as a leading industry expert. John holds a Bachelor of Engineering degree in Electronic Engineering from the University of Limerick, Ireland.

LinkedIn Profile

Julie Fergerson
Senior Vice President of Industry Solutions
Ethoca

Speaker's Profile

Julie Fergerson, Senior Vice President of Industry Solutions at Ethoca, is one of the industry’s foremost experts on Internet payments fraud. Fergerson has over 20 years of experience in the online payments and fraud management industry and holds patents for secure transaction order management processing and preventing fraudulent electronic transactions. She joined Ethoca in 2010 to help drive adoption of its collaborative ecommerce fraud prevention platform. Before joining Ethoca, Fergerson was Vice President of Emerging Technologies at Debix and Co-Founder and Vice President of Emerging Technologies at ClearCommerce. She is a co-founder of the Merchant Risk Council (MRC) and an ITRC board member, where she created and lead the Victim Assistance Program, a collaborative effort between the National Cyber Forensics Training Alliance (NCTFA), the ITRC and Debix to provide notification and assistance to consumers whose identities have been compromised and found on crime servers by law enforcement.

LinkedIn Profile

Scott Fitzgerald
SVP of Marketing
BlueSnap

Speaker's Profile

Scott Fitzgerald is the SVP of marketing at BlueSnap. Scott has a strong background with a blend of marketing, sales and general management experience in payments and enterprise technology. Before coming to BlueSnap, Scott most recently worked at ACI Worldwide where he held VP-level positions in product management and marketing. During his tenure at ACI, Scott was instrumental in the company’s global rebranding and in expressing the vision and strategy for ACI Universal Payments. Prior to joining ACI, Scott held senior sales and marketing positions at CA Technologies.

LinkedIn Profile

Jen Fogarty
Trust and Site Security Manager
CareerBuilder, LLC

Speaker's Profile

Jen Fogarty has spent the last 15 years working in fraud prevention and investigative fields and now manages the Trust and Site Security team at CareerBuilder, LLC, a global company esteemed as the largest job site in the United States. Since joining CareerBuilder in January 2016 at the company’s Atlanta, Georgia offices, Jen has worked to consolidate externally-hosted fraud prevention solutions providers and improve the effectiveness of internal systems. Previously, Jen managed the fraud prevention team at Cars.com in Chicago, Illinois. Her work at Cars.com included improving vendor relationships, implementing more meaningful service level agreements, and establishing custom metrics for internal reporting on successes and opportunities.

LinkedIn Profile


Alexandre Fonseca
V.P. of LatAm Markets
Lottoland

Speaker's Profile

Alexandre Fonseca is a veteran executive of the Latin American gaming space. After earning his Bachelor’s degree in Business Administration from the University of Rio de Janeiro, Mr. Fonseca promptly entered the growing telecom and gaming industry, focusing on marketing roles and advising gaming operators exploring the online market. Mr. Fonseca has founded and managed online and offline gaming operations in all the key verticals; from slot machines and bingo to poker and lottery. Mr. Fonseca has also contributed significantly to the professional development of the industry through his academic studies and consulting work with the Brasilian Gaming Congress. With a career that has closely tracked the evolution of entire Latin American gaming market, Mr. Fonseca us uniquely positioned to speak to its challenges and opportunities in the coming years.

LinkedIn Profile

Robbie Fritts
Manager, Fraud and Risk
OpenTable

Speaker's Profile

Robbie Fritts has nearly a decade of experience in the risk space and is very active in the fraud prevention community. He leads fraud and risk for San Francisco-based OpenTable and has been an integral part of launching/scaling their innovative new e-commerce products. In addition to building automated and operational fraud systems from the ground up, Robbie participates in cross-functional groups advising on e-commerce and payment strategy. Prior to OpenTable, he spent four years as Manager of Trust & Safety at the online remote work marketplace, oDesk (now Upwork).

LinkedIn Profile

Gene Geiger
Partner
A-LIGN

Speaker's Profile

Gene Geiger is a Partner at A-LIGN and has spent his career implementing and assessing information technology controls. Gene has performed and managed assessments against published security standards including PCI DSS, FedRAMP, FISMA, ISO 27001 and HIPAA/HITECH. He is responsible for developing A-LIGN’s assessment methodology and educating clients regarding the published standards.
Prior to joining A-LIGN, Gene was responsible for the PCI DSS compliance of a Fortune 500 processor’s debit and credit card processing division. Gene’s responsibilities included analyzing projects, processes and controls to ensure compliance with PCI DSS requirements. In addition to PCI DSS compliance, Gene was a member of the ISO 27001 committee and was responsible for the controls related to FFIEC exams, SAS 70/SSAE 16 and TG-3/TR-39 audits.

LinkedIn Profile

Christienne Genaro
Founder and President
CM Genaro LLC

Speaker's Profile

Christienne Genaro is founder and president of CM Genaro LLC, focused on supporting the strategic growth initiatives of stakeholders across the payments spectrum.  Previously, Ms. Genaro was Payments Industry Specialist at Sanford Bernstein LLC, where she co-authored over 100 reports for investors assessing on the impact of regulation and technology on the card networks and other payments players.  Prior to joining Bernstein, Ms. Genaro held a variety of leadership roles at MasterCard, including Strategic Initiatives for the US Region.  Ms. Genaro is active in industry groups such as NYPAY and is a former member of the Federal Reserve’s Faster Payments Task Force.

LinkedIn Profile


Anand Goel
CEO and Founder
Optimized Payments Consulting

Speaker's Profile

Anand Goel is the CEO and Founder of Optimized Payments Consulting (OPC).  OPC is a 9-year old consulting firm that leverages its proprietary software and industry expertise to help merchants streamline their payment operations and reduce the cost of card payments.  OPC has helped companies like Verizon, Cablevision, LabCorp, Waste Management, PetSmart, AutoNation and Barneys New York save over $120 million in card processing fees.
Mr. Goel is a noted expert in payments industry.  He is on the Payments Editorial Advisory Board at AFP (Association for Financial Professionals).  He has also spoken at numerous industry conferences, including Merchant Risk Council, Association for Financial Professionals, NACHA, Institute of Financial Operations and regional Treasury Management Associations.

LinkedIn Profile

Roberta Gosselin
Senior Assistant Vice President
Amica Mutual Insurance Company

Speaker's Profile

Roberta Gosselin is a senior assistant vice president in the accounting department of Amica Mutual Insurance Company, a national provider of auto, home and life insurance. Her responsibilities include the billing and collection of approximately $1.8 billion in annual premiums across all billing and payment channels. 
Prior to joining Amica, Roberta worked as a risk management consultant and an educator. She also has 12 years of financial auditing and reporting experience with KPMG LLP.

LinkedIn Profile

Tom Groenfeldt
Fintech Reporter
Forbes

Speaker's Profile

Named one of the top 25 global finserv influencers, Tom is a reporter who focuses largely on finance and technology including cards, trading, risk, back office systems, big data, analytics, retail banking, international banking and eCommerce. His work appears on Forbes.com, American Banker, Banking Technology and International Finance Magazine.

LinkedIn Profile

Mike Gross
Director, Risk Strategy and Professional Services
Experian

Speaker's Profile

With over 10 years of experience in financial services fraud prevention and risk management, Michael Gross has partnered with industry-renowned fraud experts to bridge business needs with technology solutions that pinpoint fraud, support innovation, facilitate market expansion, and drive revenue growth. At Experian, Gross is responsible for identifying banking, e-commerce, and travel industry trends, highlighting emerging fraud threats, understanding client and partner risk management controls, and defining, implementing, and measuring the performance of new risk strategies for top global online brands.

LinkedIn Profile


Benjamin Grossman
Co-Founder and CEO
Pinpoint Intelligence

Speaker's Profile

Benjamin Grossman is Co-Founder and Chief Executive Officer of Pinpoint Intelligence. Ben sets the company’s strategy and oversees product and business development efforts. Under Ben’s leadership, Pinpoint has grown 150 percent in the past 12 months, while protecting its merchant customers from millions of dollars in fraudulent transactions.
A serial entrepreneur, Ben has played an instrumental role in several penny auction website startups, including rockybid.com. As chief operating officer for one of the world’s largest online auction sites, Ben was responsible for risk management, affiliate fraud prevention, chargeback management and merchant processing. He also oversaw order fulfillment, a 200-seat customer service call center and vendor relationships. Ben was also co-founder and president of G & M Capital, a life insurance brokerage and marketing firm, developing partnerships with more than 40 leading banks and insurance carriers, including AXA, ING, Credit Suisse, Mass Mutual and Transamerica. He originally began his business career in the mortgage and insurance industries.
Ben is an active member of the Electronic Transactions Association where he sits on the Political Action Committee and is the Co-Chair of the Big Data Sub-Committee as well as the Risk and Fraud Council. Mr. Grossman is also a member of the Merchant Acquirers Committee.

LinkedIn Profile

Sandeep Grover
SVP Ecommerce
Feedzai

Speaker's Profile

Sandeep leads the eCommerce practice at Feedzai - a large scale real time machine learning based fraud detection startup that is helping some of the biggest processors, networks, banks and merchants to help fight fraud. Prior to Feedzai, Sandeep was the head of GoDaddy's site building businesses where he led the launch of a new ecommerce platform from grounds up for small and medium businesses. Earlier in his career, he spent several years at Amazon.com where he led the trust and safety teams in helping build Amazon marketplace as one of the safest and trusted place to shop online.

LinkedIn Profile

Michelle Hafner
VP, Product Development & Innovation
MasterCard

Speaker's Profile

Michelle Hafner is the Vice President of Product Development & Innovation within MasterCard’s Enterprise Security Solutions organization. Michelle manages an organization responsible for new product strategy, development, and execution.  This role is focused on assuring MasterCard’s market leadership through the delivery of new and innovative global products for merchants and acquirers which leverage the MasterCard Worldwide Network, including industry-leading intelligent authorization services and real-time transaction fraud detection solutions. Michelle joined MasterCard in 2000, and has held various leadership positions that have leveraged her financial management and strategic planning background.

LinkedIn Profile

Michael Hagen
Corporate ID Strategist
Mitek

Speaker's Profile

Michael Hagen is the corporate ID strategist and managing director of Mitek. Michael joined Mitek, the leading provider of mobile capture and identity solutions, as the corporate ID strategist after the acquisition of IDchecker in 2015. He founded IDchecker in 2004 after identifying a strong need for efficient ID verification in the Dutch pre-employment industry and led the company to become a global leader in mobile identity verification. He speaks, authors articles and counsels companies around the world on mitigating risk with effective identity verification practices and technologies.

LinkedIn Profile


Shawn Hall
Director, Strategy & Fraud Prevention
Pindrop

Speaker's Profile

Shawn Hall is the Director, Strategy and Fraud Prevention at Pindrop.  Prior to working with Pindrop, Shawn was the Director of Fraud Operations at E*TRADE Clearing and has more than 15 years of experience in the fields of financial services and retail operations, with the past 10 years dedicated to fraud and risk mitigation, detection and prevention at E*TRADE. Shawn has extensive experience related to the development, implementation and modeling of effective online, call center and transactional fraud applications and solutions. He is an active participant in the NCFTA, ACFE and RSA forums.

LinkedIn Profile

Chase Harmer
President
PayCertify

Speaker's Profile

Integrity, honesty, and longevity. Those are the qualities that have shaped Chase Harmer, a successful entrepreneur, leader, speaker, and innovator. For 15 years, Chase has built businesses, led companies, created products, and helped bring the best out of his employees.

As a merchant services professional, Chase has launched several companies and products—such as MLS Hotel, Power Payments, Payment Reservations, and Pay Certify—that focus on hotel and e-commerce verticals. His companies process transactions and create software products that help increase cash flow and longevity of merchant accounts in those industries.

LinkedIn Profile

Bryan Harmon
CEO and Co-Founder
CarLister.co

Speaker's Profile

Bryan Harmon is the CEO and co-founder of DreamWare Inc. Car Lister is one of DreamWare's web application that is transforming the way people buy and sell cars online.An opportunity in business sales at AmeriLife Group led Harmon to Florida, where he was awarded the honor of Rookie of the Year. His eagerness for continuing education guided Harmon to return home to Michigan, where he enrolled at Eastern Michigan University on a scholarship to study Organic Chemistry. There, a government research grant enabled him to synthesize a test inhibitor to inhibit the PAI-1 enzyme. As a top eBay power seller during this time, Bryan began questioning the efficiency of the online selling process, which sparked his desire to change eCommerce. Along his journey, he has assembled a dedicated team, devoted to programming a revolutionary, enterprise level web application.

LinkedIn Profile

Witoldo Hendrich Jr.
Manager for Latin America
International Processing Solution

Speaker's Profile

Mr. Hendrich is a seasoned business veteran based in Brazil, bringing essential experience to his position overseeing the regional business operations of multinational entities and Latin American payment services initiatives. Mr. Hendrich holds an Administration Master’s Degree and Law Degree, as well as post-graduate credentials in Business Negotiation, Contract Analysis and Tax Law. Mr. Hendrich founded and continues to operate a law firm in Rio de Janeiro, and formally advises local corporate and government entities. He has served on the Justice Access Commission of the National Bar Association of Brazil, and holds ongoing professorships and lecturing positions at select universities and legal institutions across Brazil.

LinkedIn Profile


Dominic Higgins
Chief Business Development Officer
PaySec

Speaker's Profile

Dominic Higgins, Chief Business Development Officer at PaySec has over 20 years’ experience in the financial services and payments industries. He has been involved in card issuing, card acquiring and bank transfers in multiple industries and geographies. During his career he has recruited, led and motivated core teams of sales & marketing personnel, software engineers, systems and network managers, customer support and finance specialists to create and launch new payment solutions in Europe, the Middle East and Asia. An entrepreneur and innovator, Dominic has been involved in FinTech throughout his career and has a particular passion for emerging markets.

LinkedIn Profile

Nathan Hodgen
Mobile Product Manager
Federal Reserve Bank of Cleveland

Speaker's Profile

Nathan Hodgen works for the Federal Reserve Bank of Cleveland (FRBC) eCommerce department and is the Product Manager for all mobile products. He works closely with the Bureau of Fiscal Service at the US Treasury on mobile eCommerce strategy and implementation. He has been with FRBC for 14 years and held various management roles on strategic projects.  He has prior experience consulting and holds an MBA from Cleveland State University and a BS in engineering from Case Western Reserve University.

LinkedIn Profile

Steve Hoffman
CEO
SayPay Technologies, Inc.

Speaker's Profile

Steve Hoffman is the CEO of SayPay Technologies, Inc., a biometrics solutions company that uses voice, facial and fingerprint authentication for superior security and an exceptional user experience.  He started SayPay out of frustration over remembering and entering passwords and his passion for technology solutions. He has 25+ years of experience in payments, banking, and authentication, and holds several patents for internet and mobile payments. He spent 15 years at Visa, where he was a Dept. Head in Emerging Technologies supporting smart cards, e-commerce, and mobile payments.

LinkedIn Profile

Carmen Honacker
Director of Customer Advocacy
ThreatMetrix

Speaker's Profile

Carmen Honacker has been working in fraud and risk prevention for the past 10 years. Initially managing risk review for Yahoo’s Search Marketing, she was asked to build and later manage Yahoo’s first global fraud operation from ground up. After Yahoo, Carmen built fraud departments for numerous companies, spanning over the digital goods and services/gaming, retail and finally the payments processing space. Her specialties included removing companies from chargeback penalty programs, as well as hiring and building fraud teams. In November 2013 Carmen joined ThreatMetrix as Director of Customer Advocacy, where she continuously educates companies globally in fighting bad guys. Prior to joining ThreatMetrix , Carmen managed the fraud and financial risk team at Intuit’s payment processing division.

LinkedIn Profile


Mark Horwedel
CEO
Merchant Advisory Group

Speaker's Profile

Mark Horwedel is a 40 year payments veteran having spent 20 years with 3 different regional debit networks (18 as CEO). Mark spent 10 years working in banks and credit unions and more recently 5 years at Walmart as Director of Payments. He has served as CEO of the Merchant Advisory Group, a unique merchant trade association focused on payments, for the last 4 ½ years. The MAG’s membership consists of 97 of the largest merchants in the US. Sponsors include all of the payments networks as well as 8 of the largest merchant acquirers. Mark frequently represents the MAG at payment industry events where he is a frequent speaker and panelist.

LinkedIn Profile

Justin Hosie
Partner
Hudson Cook, LLP

Speaker's Profile

Justin is a Partner with Hudson Cook, LLP, a national law firm focused solely on regulatory compliance for financial service providers.  His practice focuses on advising fintech providers about federal and state consumer protection requirements.  He is the Co-Chair of the American Bar Association’s Section of Business Law – Task Force on Small Dollar Lending and Prepaid Cards, and is AV rated by Martindale Hubbell.  Justin has authored numerous publications related to consumer financial services, including recently co-authoring the American Bar Association’s 2016 Update on Small Dollar Lending, “Death by a Thousand Cuts.”

LinkedIn Profile

Jared Houle
Trust and Safety Manager
OpenSky

Speaker's Profile

Jared Houle currently manages Trust and Safety for Opensky.com, an ecommerce marketplace focused on providing a platform for SMBs. His responsibilities require constant communication and coordination with the Legal team, Customer Support and backend personnel. Prior to Opensky.com he spent most of his career within the banking industry managing teams of fraud analyst, developing fraud strategies and working with multiple lines of businesses to establish business objectives. He's also not a big fan of snakes.

LinkedIn Profile

Jim Houlihan
Co-founder and Principal Consultant
Paladin group

Speaker's Profile

Jim Houlihan is a co-founder of Paladin group- an e-commerce fraud consulting firm working with merchants in the fight against fraud. Jim is an industry fraud expert having spent  the past 26 years in law enforcement, investigations and fraud prevention. His most recent stint was at Orbitz as the Director of Worldwide Fraud for the muti-billion dollar online travel agency. Prior to Orbitz some of Jim’s prior roles include being the Director of Authenticity at Bazaarvoice, Director of Fraud at Home Shopping Network, Sr. Mgr. of Fraud at Dell Financial Services as well as Sr. Mgr. of Fraud at Citibank. Jim is also a 5 year veteran of the United States Marine Corps.

LinkedIn Profile


Tedd Huff
Payment Expert
Gerson Lehrman Group

Speaker's Profile

Tedd Huff is a 17 year veteran of electronic payments, providing businesses with strategic and tactical direction by enabling a value-driven user experience. His goal is to simplify the complexity of payments and promote growth in emerging fields such as mobile payments, eCommerce solutions, plus online fraud prevention and security. Tedd has headed a FinTech startup and delivered innovation and process improvements for multiple dominant payment organizations. As Vice President of Product for GlobalOnePay, a leading provider of global omni-channel payment processing technologies and merchant services, Tedd heads up a team of global payment specialists, helping businesses grow faster by accepting a wider range of payments from virtually any market in the world.

LinkedIn Profile

Jerry Hughes
President, Managing Partner, Senior Executive IT Auditor
Compass IT Compliance

Speaker's Profile


Jerry Hughes, a founding member of Compass IT Compliance, LLC, has over 25 years of experience helping companies become compliant with internal, industry and government regulations such as PCI-DSS, Sarbanes-Oxley, HIPAA and GLBA. Mr. Hughes, a Certified Information Systems Auditor (CISA), Qualified Security Assessor (QSA), and Certified in Risk and Information Systems Control (CRISC), has extensive IT auditing experience—especially within the financial industry, Healthcare industry, and the retail sector—and has participated in hundreds of PCI Risk Assessments and Audits.

Mr. Hughes has helped develop Compass IT Compliance, LLC into one of the nation’s premier consulting firms in the area of IT Governance, Assurance, Security and Compliance services. His team of CISA-certified auditors, all certified in the international framework called Control Objectives for Information and related Technologies (COBIT), offers a full suite of IT Compliance services within the banking, insurance, retail, health care, energy and education sectors.

LinkedIn Profile

Ian Jacobs
Payments Activity Lead
World Wide Web Consortium (W3C)

Speaker's Profile

Ian Jacobs has helped lead the Web to its full potential at the World Wide Web  Consortium (W3C) since 1997 in a variety of roles. Since early 2015 he has led  W3C’s payment activities, focused on making Web payments easier and  more secure. Prior to that he was the Head of Communications  for 10 years, and edited a number of W3C’s Web standards.

LinkedIn Profile

Duane Jacobsen
President/Founder
MET Solutions LLC

Speaker's Profile

Duane brings over 20 years experience developing FinTech platforms, products, and services at American Express, TSYS, Blade, Trefoil Technology, Prepaid Resources and Clarity Payments. Duane has launched over 20 financial services programs with over 1M accounts utilizing platforms and services he developed. As a seasoned prepaid debit card, credit card & travel industry professional, Mr. Jacobsen manages with a customer focused team leadership style that harnesses the technical insight necessary to drive success at a Fortune 500 or an early stage start-ups, delivering award winning FinTech, global patents and innovative disruption. Duane attended Rutgers University and received his BS in Accounting & Finance and attended The Wharton School in a special EMBA class program with American Express. Mr. Jacobsen is a licensed accountant in the State of NJ and is a Six Sigma Green Belt.

LinkedIn Profile


Matthias Janocha
VP Global Partnerships
SlimPay

Speaker's Profile

Matthias Janocha is SlimPay’s VP Global Partnerships. He brings over a decade of international experience in business development, sales and management within the ecommerce and payment industries to the company. His main focus at SlimPay is accelerating growth and creating strategic partnerships in Europe and the United States. Prior to SlimPay, he headed the North American BD team for San-Francisco-based Boku, Inc.

LinkedIn Profile

Travis Jarae
Global Compliance Operations Manager, KYC
Google

Speaker's Profile

Travis Jarae is the Global Compliance Operations Manager responsible for Google's KYC and Identity Verification Program. In addition to his responsibilities at Google, Travis also leads multiple industry initiatives related to the future of identity verification and developing FinTech compliance standards. Prior to joining Google, Travis was a Manager at Deloitte in their New York office, concentrating on anti-money laundering, KYC, economic trade sanctions, and cybersecurity in the banking and securities industry. Travis is a graduate of the University of South Florida (BS 2009) and holds CAMS and CFE designations.

LinkedIn Profile

John Jasan
Product Manager - Global eCommerce
Staples

Speaker's Profile

A results-driven professional in Fortune 500 business environments including Staples and Best Buy - specifically with an ecommerce focus in product management and user experience optimization.  Areas of Responsibility and business ownership have included, but are not limited to, the following website experiences: landing pages, purchase path, my account, login, and how fraud plays into overall websites and the impact it has on profit and loss statements. From there, its consistently working to refine the existing business model to exceed customer, employee, company, and shareholder growth objectives.

LinkedIn Profile

Ronnie Johansen
SVP, Operations
KomBea

Speaker's Profile

Ronnie Johansen has over 20 years in the software / contact-center industry. He served as the Director of Contact Center Solutions at Intuit Corporation, playing a key role in defining and driving the company's contact-center technology. Prior to Intuit, Mr. Johansen served as Vice President of Operations for Sento Corporation, where he pioneered industry-leading solutions, including award-winning Web technologies, CRM tools, and cost-deflection strategies. He is the former Director of Customer Service for Novell, Inc. in the Netherlands, where he consolidated Novell's technical services operations from country-specific to regional operations and drove Novell's EMEA service offerings. Prior to Novell, Mr. Johansen was the Director of Software Internationalization at WordPerfect Corporation, where he filled a strategic role in designing feature and functionality requirements for WordPerfect products, its software localization processes, and linguistic tools development.

LinkedIn Profile


Jon Jones
President
Trulioo

Speaker's Profile

Jon brings to Trulioo almost 20 years of direct industry and partner experience in the identity, fraud and compliance space, and is passionate about protecting consumers and businesses from all facets of fraud and subsequent loss whilst minimizing impact. Over this time, he has developed and led large businesses to continued success through a combination of strong innovation, vertical expansion and talent development. Prior to joining Trulioo, Jon was the General Manager and Senior Vice President of the North American Fraud & ID business for Experian.

LinkedIn Profile

Kyle Largent
CC Business Systems Analyst
New Balance

Speaker's Profile

Kyle has worked in Contact Center operations roles since graduating from Blackburn College in 2006. He currently works as a Business Systems Analyst for New Balance in St. Louis, MO. In his current role Kyle is responsible for managing the company’s fraud control tool. This includes identifying and reporting on fraud trends and using this information to reduce manual reviews all while continuing to decrease chargebacks. When he is not investigating fraud trends, Kyle and his team are also responsible for the customer facing communication systems used in New Balance’s Customer Care Department. Kyle is an avid sports fan (both real life and fantasy sports) and has an extensive collection of fitted hats.

LinkedIn Profile

Paul Larsen
Founder
Paul Larsen Consulting

Speaker's Profile

Paul Larsen founded Paul Larsen Consulting LLC 13 years ago, after a dozen years of optimizing payments success for the nation’s largest magazine subscription company. Today, he leads a team of payments experts who help recurring billing merchants maximize lifetime value by overcoming churn caused by credit card issues and problems. PLC LLC has assisted nearly 500 companies of all shapes and sizes and presently partners with well-known brands such as AARP, Angie’s List, Audible, Beachbody, Conde Nast, Disney, Guthy-Renker, Hallmark, Pandora, Shutterstock and Trans Union as well upstart companies that are changing marketplace dynamics such as Crunchyroll, FreedomPop, Ipsy, JoinMe, JustFab, Plated and SimpliSafe. In addition to providing effective best-practices guidance, PLC has developed an analytical reporting tool which continually fosters enhanced results. Paul speaks often at conferences including the CNP Expo, Direct Response Forum, Merchant Risk Council and Subscription Insider.

LinkedIn Profile

Tim Laudenbach
VP, CNP Fraud Prevention
eBureau

Speaker's Profile

Tim joined eBureau in July 2014 as Vice President of Card Not Present Fraud Prevention Services to lead product and business development efforts.
Tim brings with him 14 years of credit risk management experience from e-commerce giant Best Buy.  As director of credit risk, Tim managed daily operations of the credit risk department for BestBuy.com. During his time at Best Buy, Tim implemented dynamic behavioral models, rules and tools to identify high-risk customers while also improving systemic and procedural processes to improve work queue efficiencies. His contributions lead to reduced internet bad debt losses and lowered canceled orders to world class levels, effectively increasing top line revenue and customer satisfaction levels.
Prior to Best Buy, Tim held various operational and project management roles in credit and collections for Fingerhut Companies.
Tim served on the Merchant Risk Council’s Board of Directors and has held several speaking spots at MRC’s annual conference.

LinkedIn Profile


Troy Leach
Chief Technology Officer
PCI Security Standards Council

Speaker's Profile

Troy Leach is the Chief Technology Officer for the PCI Security Standards Council (SSC). In this role, Leach partners with Council representatives, the Council’s General Manager and representatives of its policy-setting executive committee from American Express, Discover, JCB International, MasterCard Worldwide, and Visa, Inc, Participating Organizations, and industry leaders to develop comprehensive standards and strategies to secure payment card data and the supporting infrastructure.  
Prior to joining the Council, Troy Leach led the incident response program at American Express. In this position, he reviewed more than 300 cases where account data had been compromised. Over the past 16 years, he has held positions in systems administration, network engineering, IT management, security assessment and forensic analytics. Leach holds a Master of Science in Telecommunications & Network Management as well as a graduate degree in Information Security Management from Syracuse University.

LinkedIn Profile

William Lee
VP National Sales
Worldpay

Speaker's Profile

William Lee serves as Vice President Sales, Corporate Business Unit at WorldPay US.  He is responsible for leading new sales opportunities for the national sales team. His team specializes in calling on Mid-Market and National clients with an emphasis on card not present, emerging markets, retail and restaurant businesses.
A WorldPay veteran since 2008, William has over 20 years of experience managing and selling in the payments, telecommunications and the direct marketing industries.

LinkedIn Profile

David W. Lott
Retail Payments Expert
Federal Reserve Bank of Atlanta

Speaker's Profile

Dave Lott is a Retail Payments Expert with the Retail Payments Risk Forum of the Federal Reserve Bank of Atlanta and has more than 35 years of experience in the Retail Banking and Payments industries.  As part of the team at the Retail Payments Risk Forum, Dave works with payments stakeholders in researching payment systems and products, focusing on risks and mitigating strategies.  A key area of focus for his present work is customer, transaction and data security issues.  As such, Dave has done considerable work with the wide range of card and payment technologies including biometrics, tokenization and encryption for cards, mobile devices including tablets, phones, other payment form factors, and their various delivery channels including ATMs, ecommerce and call centers.  Dave works with representatives from the Federal Reserve Bank in Boston in facilitating the meetings of the Mobile Payments Industry Workgroup.  He is a representative of the Federal Reserve Bank of Atlanta in several inter-agency and intra-Federal Reserve System working groups.

LinkedIn Profile

Richard Love
Product Manager DCC & MCP
FEXCO

Speaker's Profile

As FMS Product Manager, Richard is focused on MCP and DCC payment solutions for merchants with international customers.  Prior to FEXCO, Richard worked in Irish Local Government to develop online and mobile services and in ICT Consulting in Dallas, Texas.  Richard is a Texas native, living in Ireland since 2001 and holds an MBA and MA.

LinkedIn Profile


Colin Luce
Head of Sales & Business Development
Klarna

Speaker's Profile

Colin Luce currently serves as Head of Sales & Business Development for Klarna, North America. He works with a multitude of online merchants to help them boost conversion and increase sales through Klarna's flagship product Klarna Checkout and their new proprietary credit offering, Klarna Credit. His previous companies include Envestnet | YODLEE and Better Finance (formerly BillFloat).

LinkedIn Profile

Renée Mailhot
Manager of Payment Systems
First Atlantic Commerce

Speaker's Profile

Renée Mailhot is the Manager of Payment Systems for First Atlantic Commerce, an international payment service provider located in Bermuda.  She has 9 years of experience in the eCommerce industry with a focus on credit card processing, fraud, data analysis and systems management.  She is responsible for projects including new acquirer implementations, 3-D Secure™, functional testing of payment systems installations and upgrades, certifications to new processors and overseeing merchant implementations and support.
Renée has also worked in Information Technology for the Federal Government of Canada, held such positions as Systems Analyst and IT Specialist,  and has worked as an independent IT consultant.  She has a Computer Science and Business Administration degree with a Marketing Major. She is also ITIL (Information Technology Infrastructure Library) certified in IT Service Management.

LinkedIn Profile

André Malinowski
Head of International Business
Computop

Speaker's Profile

Before joining Computop as Head of International Business, André held various positions with enterprises that specialize in IT and global payments. He is a seasoned e-commerce payment specialist with extended knowledge in developing global payment strategies. His expertise lies in understanding the complexities of global omni-channel ecosystems and in developing long-term payment strategies with special regards to international credit cards, local debit cards and alternative payment methods available around the globe.

LinkedIn Profile

Michael Mallon
Product Manager
Accertify

Speaker's Profile

Michael Mallon has been involved in the e-commerce payments and chargeback management space for over a decade. For most of this time, his primary responsibility was managing a shared services team which provided chargeback management services for some of the largest e-commerce merchants globally. The industry verticals this team supported included: digital goods and services, hard good retail, travel & entertainment, alternative payment gateways as well as non-digital service providers. In recent years, Michael’s focus has shifted from operational fulfillment to a more consultant focused role in the global chargeback management space.

Michael often speaks at conferences in the U.S., Europe and Latin America about the challenges a merchant faces in the payments industry today when it comes to dispute management.

Currently, Michael manages the Accertify® Chargeback Management and Profile Builder products for Accertify globally.

LinkedIn Profile


Jeff Man
Security Strategist & Evangelist
Tenable Network Security

Speaker's Profile

Jeff Man has over 33 years of experience working in all aspects of computer, network, and information security, including risk management, vulnerability analysis, compliance assessment, forensic analysis and penetration testing. Jeff has compiled a rich knowledge base in cryptography, information security, and most recently PCI. With PCI impacting nearly every business vertical, he has served as a QSA and trusted advisor for both VeriSign and AT&T Consulting. As an NSA cryptographer, he oversaw completion of some of the first software-based cryptosystems ever produced for the high-profile government agency. Jeff is currently a Strategist and Security Evangelist at Tenable Network Security, helping customers align Tenable products and solutions with the security best practices that are the foundation of all industry and regulatory security standards.

LinkedIn Profile

Kara Mangiere
Director of E-Commerce
J.R. Dunn Jewelers

Speaker's Profile

Kara Mangiere, is the Director of E-Commerce at J.R. Dunn Jewelers where she was the main architect working with Kount in the rebuilding of the company's e-commerce fraud mitigation initiative. The result of the strategic initiative produced a significant reduction in fraud that resulted in an additional six figure profit.   Prior to joining J.R. Dunn Jewelers Kara executed numerous strategic business initiatives for both small and medium size organizations.  Notable is her six years as a leader in the ecommerce luxury handbag rental market where she introduced several concepts that have been adopted industry wide and are a core aspect in the Industry segment today.  She serves as a judge for the Fowler Business Concept Challenge. In addition, Kara was instrumental in her role as chief social media marketer that lead JR Dunn to receive the 2015 Luxury Retailer of the Year at JCK Vegas.

LinkedIn Profile

Chris Marchand
Vice President of Business Development
Verifi

Speaker's Profile

Chris joined Verifi in 2012 and currently serves as Vice President of Business Development. Chris has been in the payment space for over a decade and has helped some of the world’s most recognizable brands mitigate CNP risk, recover revenue, reduce churn, and retain customers. As a seasoned payments industry expert, Chris has spent the past 10 years advising merchants on a diverse array of payment improvement options, including payment operations, card brand payment regulations and overcoming PCI compliance challenges. He has managed relationships for some of the largest most complex Global Merchants and has experience with both domestic and international merchant payment processing and e-Commerce, Retail, and Mobile payments ecosystems. In addition to his strategic business development and partnership responsibilities, Chris is a regular speaker at payment industry conferences and has educated thousands of merchants on payment fraud and risk mitigation, dispute and billing management, and customer retention strategies. Prior to joining Verifi, Chris managed the 3rd Party Vendor ecosystem at Chase Paymentech which included over 800 unique organizations. Responsibilities included negotiating/executing Referral Agreements/White Label Agreements to drive additional top and bottom line revenue to the organization.

LinkedIn Profile

Brad Mares
Sr. Manager, Fraud Strategy and Analytics
Target

Speaker's Profile

Brad has been working in Fraud and Payments for about 10 years, both as an ecommerce merchant and credit card issuer.  The Strategy and Analytics team is responsible for creating and implementing fraud detection and prevention strategies in Target.com’s fraud systems as well as servicing the Target MasterCard portfolio, issued by TD Bank.  Brad and his team monitor fraud and chargeback activity to ensure technology and data are being used most effectively to detect fraud and mitigate loss.  He is also responsible for the Fraud team’s partnerships with buyer teams, Cyber Security and Target.com site leadership.  Brad has been on the Global Board of Directors for the Merchant Risk Council since July 2015. 

LinkedIn Profile


Rob Marriott
Int'l Payment Consultant
Ingenico ePayments

Speaker's Profile

Rob has been helping online merchants navigate the challenging gauntlet of international payments since 2013, when he joined Ingenico ePayments. Based out of South Florida, this ETA Certified Payments Professional has owned several businesses, and now develops new business for Ingenico ePayments in North America. He works with some of Ingenico's key merchants, and at CNP will be talking about Ingenico Connect's conversion strategies for mobile and online payments.

LinkedIn Profile

Jeff Mathena
VP IT & Information Security Officer
TicketNetwork

Speaker's Profile

Jeff Mathena is an Information Technology leader and US Marine Corps veteran who is responsible for designing, implementing, and supporting TicketNetwork’s IT infrastructure. Jeff combines the discipline and adaptability of his military background with the fluidity of entrepreneurial environments and the structure of large Fortune 100 companies to build extremely efficient IT teams. Jeff’s teams partner with business operations to leverage technology to build value, drive growth, and create adaptable environments that are continuously improving. He has over 25 years of progressive IT leadership experience and previously served as Director of Technical Security for Lincoln Financial Group.

Jeff graduated Magna Cum Laude from the University of Massachusetts, Lowell with a Bachelor of Science in Information Technology (with a minor in business) and earned a M.S. in Computer Information Systems from Boston University.

LinkedIn Profile

George McDonough
Vice President of Client Relations
Intranext

Speaker's Profile

As Vice President of Client Relations, George McDonough is responsible for launching iGuard, an innovative solution that helps address the PCI challenge facing contact centers when collecting personal information over the phone. iGuard is a PA-DSS validated application with proven results.
George is a 25 year sales veteran and business leader, has built and managed sales teams to great successes, earning the business of many of the Fortune 500 companies and best known brands in the world. He grew his business responsibilities by over 200% during his tenure at NICE Systems, where he became an expert in delivering business value to contact centers. Mr. McDonough is a graduate of Duquesne University’s Business School and a 21-year member of the Kiwanis International.

LinkedIn Profile

Bernard McManus
Leader of Product Strategy (Fraud and Risk)
Western Union

Speaker's Profile

Bernard McManus leads the Fraud Product Management and Strategy organization at Western Union. Focused on tackling fraud and risk in a diverse ecosystem of websites and mobile apps for the largest money remittance company in the world. Previous fraud and security product roles in Fintech spanning over a decade include leading the fraud and security product group at Deluxe Corporation, working on product marketing for Adaptive Authentication at RSA, and building IDSecure identify theft detection for Affinion Group.

LinkedIn Profile


Carl Miller
Founder and Managing Director
Global Retail Insights Network

Speaker's Profile

Carl Miller is the Founder and Managing Director of the Global Retail Insights Network (GRIN), the principal not-for-profit global community for e-commerce professionals. Carl founded the GRIN to help cross border retailers lead and innovate through knowledge and collaboration. He previously led the retail practice at GlobalCollect (an Ingenico company), where he worked with top retailers, helping them develop global e-commerce strategies. Carl is studying innovation at the Haas School of Business executive education program, and has been designated as a 'Top of the List E-Commerce Professional' by the San Francisco Business Times for his innovation around B2C services.

LinkedIn Profile

Paul Miller
CEO
mSIGNIA

Speaker's Profile

Paul has been active in the security industry since 1993 and specialized in mobile security for the last 13 years. Before co-founding mSIGNIA, his previous positions include COO at mobile security provider SMobile Systems (acquired by Juniper), Managing Director for Mobile Security at Symantec (globally responsible for both Symantec and Norton mobile strategy and business), Managing Director for Mobile Commerce at the French company Gemalto, and Director of Mobile and Tokens at GTE Cybertrust. He has a B.S. in Computer Sciences from the University of Colorado and is a co- inventor on mSIGNIA’s mobile patent portfolio.

LinkedIn Profile

Theo Monroe
Principal & Founder
Law Offices of Theodore Monroe

Speaker's Profile

Theo Monroe is an attorney whose practice focuses on the payments world.  He handles litigation and counseling for all types of payment companies including acquiring banks, ISOs, payment processors and Payment Facilitators.
He has represented numerous companies in suits brought by the Federal Trade Commission and disputes with the FTC involving merchant reserves.
He has represented a number of payment companies in a variety of litigation matters.  He regularly counsels payment companies on a wide range of issues.

LinkedIn Profile

DJ Murphy
Editor-in-Chief
CardNotPresent.com

Speaker's Profile

As editor-in-chief of CardNotPresent.com, D.J. Murphy has day-to-day control of the editorial content on the Website and serves as the publication’s main reporter and writer. He brings more than 15 years of media and corporate experience to the company.
Prior to CardNotPresent.com, Murphy served as Associate Editor for Paybefore—a family of primarily electronic publications focused on the prepaid card industry—where he wrote, edited and produced its most-read publication, Paybefore News and created its non-U.S. counterpart Paybefore News International. He also contributed heavily to Paybefore’s other publications: Paybefore Update, Paybefore Magazine and Paybefore Legal.
During his career, Murphy has served in a variety of roles in both new and traditional media including as an internal publications writer/editor and corporate communications manager at Sovereign Bank, a producer at ABC's Enhanced Television, an editor and writer at ESPN.com and in ESPN's television programming department. He has also worked as a freelance writer and columnist.

LinkedIn Profile


Amy Mushahwar
Counsel and CISO
ZwillGen PLLC

Speaker's Profile

Amy Mushahwar is an experienced data privacy, security, and management attorney with more than 15 years experience in the technology industry in both legal and engineering capacities. She defends companies in privacy-related matters, including breach of security litigation, and advises on regulatory issues involving e-commerce, including social networking sites, the use of mobile platforms in banking transactions, and PCI compliance for payment cards. She also assists clients in the development of integrated digital platforms, particularly those using the Internet, cloud computing, emerging payments, database APIs, virtualization platforms and mobile technology.

LinkedIn Profile

Skip Myers
Director of Loss Prevention/Risk Strategy
Micro Center

Speaker's Profile

Skip Myers is the Director of Loss Prevention/Risk Strategy for Micro Center/Micro Electronics, Inc., a leading computer and electronics retailer with both e-commerce and brick and mortar locations throughout the US. Skip’s experience spans over 30 years across law enforcement, fraud investigations, retail loss prevention, crime prevention, e-commerce risk strategy, and on-line fraud prevention. Skip is focused on building strategic partnerships and developing loss prevention and e-commerce fraud prevention programs. He has successfully led teams to investigate complex fraud cases and charge-backs related to card-not-present fraud while prosecuting offenders, and increasing on-line revenue. Skip is actively involved with industry events as a speaker and contributor to articles covering a range of topics that include, 'How to Ruin a Bad Guy’s Day.'

LinkedIn Profile

Kris Nagel
Senior Vice President, Worldwide Field Operations
Vindicia

Speaker's Profile

Kris has 20 years of sales, sales management and executive experience, providing organizational leadership in the enterprise software and telecommunications industries. He has extensive experience in the billing and customer care market including senior management positions with Portal Software and CSG Systems.
Prior to joining Vindicia, Kris was vice president of sales at Mu Security and SS8 Networks where his responsibilities included overall management of the global sales force and channel partners for each company. Previously he had held positions of increasing importance in sales management, culminating in his appointment as vice president and general manager of the Americas for Portal Software. Kris began his career at Apple Computer and has also held sales and sales management positions at Traverse Networks and CSG Systems.

LinkedIn Profile

Manish Nathwani
Vice President of Network Products and Enterprise Architecture
SHAZAM

Speaker's Profile

Manish is a key contributor to the vision of SHAZAM’s electronic payments business. He and his teams innovate and develop products to enhance SHAZAM’s core strengths and introduce new products into the marketplace to help our member financial institutions succeed. In his 11 years at SHAZAM, Manish has worked as a senior engineer/consultant, information technology (IT) technical lead, enterprise architect, chief architect and director. He was promoted to his current post as vice president of network products and enterprise architecture in 2014. Manish is also an HP Mission Critical Consultant and is a member of the Accredited Standards Committee (X9) and the American National Standards Institute (ANSI).

LinkedIn Profile


Noam Naveh
Consultant, Online Fraud Prevention
FraudStrategy.com

Speaker's Profile

Noam is an independent consultant with 12 years of experience in developing technology and methodology for preventing online payment fraud. He started his own consultancy, Fraud Strategy, to help online merchants and payment providers enhance their fraud prevention methods, integrate the right tools and develop effective fraud prevention technology in-house. Noam held several managerial roles at PayPal's Risk Management department, developing data sources, and combining statistical models with domain expertise for accurate risk-decisioning. Prior to that, Noam was the Chief Analyst at Fraud Sciences, a startup in Tel-Aviv that was acquired by PayPal.

LinkedIn Profile

John O'Brien
VP Business Development, North America
Worldpay

Speaker's Profile

John O'Brien has been in the payments and fraud industry for over 10 years, leading operational and commercial teams across North America, Euope and Asia Pacific focused on enterprise clients trading globally.
John current role is Vice President for Business Development, overseeing all commercial activity for Worldpay's eCommerce division in North America.

LinkedIn Profile

Gijs op de Weegh
COO
Payvision

Speaker's Profile

Having previously worked in the Banking Industry (ABN AMRO) Gijs joined Payvision in 2002 as head of Legal and Financial Operations.

Gijs is in charge with Payvision’s global business operations. His vast experience in e-commerce and payment processing industry has been fundamental in empowering Payvision to develop innovative technical solutions and strategic business alliances. His vision regarding future trends, payments innovation, and the continuously changing environment of online payments, have led to consistent business growth and tremendous success in terms of Payvision’s geographical expansion and increasing profit.

LinkedIn Profile

Jason Oxman
CEO
Electronic Transactions Association

Speaker's Profile

Jason Oxman is the CEO of ETA, the global trade association representing more than 500 payments and technology companies. Since joining in 2012, Oxman has led ETA and its membership through unprecedented technological transformations, and ETA now represents the world’s largest payments and technology companies. ETA also owns and produces TRANSACT, the premier annual event for the payments technology industry, and is the voice of the payments industry on Capitol Hill.
Before joining ETA, Oxman was Senior Vice President of Industry Affairs of the Consumer Electronics Association, prior to which he served as general counsel of a technology industry trade association and vice president of a Silicon Valley-based technology company. He worked at the Federal Communications Commission to develop and implement technology policy. He began his legal career as a law clerk for the Maine Supreme Court, and he is also a former broadcast journalist. Oxman received his B.A. cum laude from Amherst College, and his M.S. and J.D. from Boston University.

LinkedIn Profile


Susan M. Pandy, Ph.D.
Director, Payment Strategies
Federal Reserve Bank of Boston

Speaker's Profile

Susan M. Pandy is a seasoned payments professional with over 13 years of experience in the industry.  As the Director, Payment Strategies at the Federal Reserve Bank of Boston, she leads and directs departmental projects and external workgroups to provide the payments industry, regulatory community, and Federal Reserve System with a forum for balanced, in-depth research and analysis of market trends, policy development and other issues affecting the payment system, with an emphasis on standards and security of the mobile payments channel.  
Susan previously worked for NACHA-The Electronic Payments Association for over 10 years as a critical source of expertise on all matters related to electronic and mobile commerce.  She provided thought leadership to a 100 member council program charged with advancing electronic commerce over open networks by enabling digital business. Susan shaped the council’s ability to pursue cutting edge industry issues related to data/transaction security, authentication, authorization, identity management, fraud, compliance, mobile banking/payments, and P2P payments. Susan also supported strategic initiatives related to risk management, rulemaking, and advanced payments solutions in exploring efforts to drive innovation in the ACH Network.
Susan received her B.S. in Political Science from the University of Toledo, her M.P.A. in Public Administration from Cleveland State University and holds a Ph.D. in Public Administration & Policy from Virginia Polytechnic Institute & State University.

LinkedIn Profile

Laura Park
Sales Operations Specialist
MacSales.com

Speaker's Profile

Laura has spent 8 years in senior roles at Other World Computing (MacSales.com), an large etailer of Apple products and accessories. Her past roles included reengineering the company's order process management, streamlining the online customer experience and installing machine learning-based fraud prevention services. Laura has a wealth of expertise in the card not present ecosystem, having worked in Customer Service, Order Processing, Fraud Prevention and Risk Management.  Currently Laura is engaged in a new strategic leadership initiative aimed at leveraging her experience to maximize sales effectiveness at Other World Computing.

Laura graduated from Carleton University with a degree in Psychology. A talented designer, she also indulges her creative skills as the owner of a custom jewelry design business.

LinkedIn Profile

Alex Pezold
Co-Founder
TokenEx

Speaker's Profile

Alex guides business development and customer success at TokenEx. Prior to founding TokenEx, Alex served as a Director of Business Development and was a strategic advisor to CSOs and Executive Management surrounding Information Assurance, Information Security, and Compliance. A former Qualified Security Assessor (QSA) with the PCI Security Standards Council, Alex has developed a mindshare in the compliance and risk reduction arena. Alex has held his CISSP (Certified Information Systems Security Professional), holds CNSS Certifications, and obtained his Masters of Science in Computer Science with emphasis in Information Security from the University of Tulsa in Tulsa, OK.

LinkedIn Profile

Denise Pollock
Fraud and Payments Manager
3D Robotics

Speaker's Profile

Denise Pollock has over 10 years in the fraud, payments and risk prevention space.  Beginning her fraud prevention career with Wal-Mart Stores, Inc., to include both back-end and front-end platform experience. Denise had built and managed the fraud program for Wal-Mart Canada’s eCommerce platform.  She also was responsible for pre-transaction fraud aversion for Wal-Mart eCommerce, including cyber threats.  In Aug 2015, Denise joined 3D Robotics, a consumer drone company, to build and manage their fraud prevention program and reduce chargebacks for flying robots, how cool is that!

LinkedIn Profile


Shaya Posner
Fraud Prevention Expert
NoFraud

Speaker's Profile

Shaya Posner launched A4c, the retail arm of an electronics wholesaler, in 2009. After facing an inordinate amount of fraud in 2013, he built an algorithm that fused every fraud prevention technology available with human intelligence to eliminate the fraud plaguing his business without erroneously blocking legitimate transactions. Realizing the power and efficacy of this solution, He launched NoFraud in 2015 to assist businesses facing similar fraud issues.

LinkedIn Profile

Aaron Press
Director, Market Planning, eCommerce and Payments
LexisNexis Risk Solutions

Speaker's Profile

Aaron Press is Director, Market Planning, eCommerce and Payments, at LexisNexis Risk Solutions.  Aaron's experience stretches across the payments and technology industry landscape, from issuing to processing to acquiring. He is a frequent speaker at industry events and has published articles and white papers covering a range of issues in payments.  Previously, Mr. Press led strategic initiatives to develop and market secure electronic payment products and solutions, including EMV and mobile payments, for issuers, processors, and merchants at Gemalto. At Chase Paymentech, he directed payments industry research, competitive analysis, and thought leadership programs to drive marketing, innovation, and product development. Mr. Press also worked in corporate development at Alliance Data, directing strategic analysis of new innovations in payments and loyalty services. He holds a Master's Degree from George Mason University, and a BA from The University of Texas at Austin.

LinkedIn Profile

Zack Pumerantz
Fraud Prevention Manager
FanDuel

Speaker's Profile

The Fraud Prevention Manager at FanDuel, Zack is responsible for proactive investigation, chargebacks, reporting and training his quickly growing team of cyber crime specialists. After flooding the sports writing scene immediately following college, Zack's spent the last three years glued to the revolutionary daily fantasy sports industry. In expanding FanDuel Inc.'s Cyber Crime Department from the ground up, he focuses on data filtering, cross-referenced reports and the importance of seasoned and researched human judgement. Zack's team brings to the table a ruthless drive to catch criminals, a focused approach and team chemistry reminiscent of the '96 Bulls.'

LinkedIn Profile

Anastasia “Tracy” Raissis
Director of Payments Compliance
Amazon

Speaker's Profile

Anastasia “Tracy” Raissis is a Director of Payments Compliance at Amazon.  She serves as the Head of Compliance and Bank Secrecy Act Officer for Amazon Payments, Inc. Leading a team of global compliance professionals, Tracy is responsible for compliance oversight of payments processing and money transmission, gift cards and lending activities at Amazon.
Prior to joining Amazon Tracy was a Compliance Officer at American Express and Citibank as well as other small and regional financial institutions.  She is experienced in governance, risk and compliance program management for local community, domestic and international organizations in traditional, internet and mobile bank environments and MSB e-commerce payments. Tracy earned a BA from New York University where she studied Politics and Economics and an MBA from Auburn University.  Tracy is also a Certified Risk Professional (CRP) certified by the Bank Administration Institute.

LinkedIn Profile


Pradeep Vallanur  Ramesh
Vice President, Data Science & Analytics
American Express

Speaker's Profile

Erik Rasmussen
Associate Managing Director
Kroll

Speaker's Profile

Joe Rivest
Senior Director of Enterprise Sales and Market Development
SecurityMetrics

Speaker's Profile

Joe Rivest is the Senior Director of Enterprise Sales and Market Development, and has been with SecurityMetrics for 3 years. He has worked in the IT industry for 21 years. Joe started his career at a database services company running AS-400’s in 1994, where he learned networking and security. He then moved on to Novell, then later to Cisco Systems, where he worked until 2010. Joe added knowledge of disaster recovery and back-up services with a role at Seagate E-Vault before joining SecurityMetrics in 2012. Joe holds a Bachelor of Science and Masters in Business Administration from Brigham Young University.

LinkedIn Profile

Dave Roberts
Director of Investigations
Lowe’s Companies Inc.

Speaker's Profile

Dave has been with Lowe’s since 1998, coming to Lowe’s from American Drug Stores in Chicago. He has worked as a RLPD for Lowe’s in Indianapolis IN and Seattle WA. From 1998 to 2002 Dave relocated to North Carolina and assumed the new role of Divisional LP Director in 2002.  He worked as a Divisional LP Director from 2002 to 2009. In 2010 Dave assumed his current role as Director of Investigations. In his current role he manages Lowe’s Returns System, Background Screening, Internet Fraud, Organized Retail Crime and Internal Investigations. He currently is a member with Merchant Risk Council and International Association of Financial Crime Investigators and on the Client Advisory Board with First Advantage Background Screening. Dave is LPC Certified.

LinkedIn Profile


Michael Roche
Vice President of Consumer Authentication
CardinalCommerce

Speaker's Profile

Michael Roche is Cardinal’s Vice President of Consumer Authentication, where he focuses on developing and strengthening relationships with enterprise partners to provide them with eCommerce solutions tailored to their needs. Mike is our Consumer Authentication expert. He is instrumental in soliciting feedback from Customers to improve current products and shape new product development.
Mike has been with CardinalCommerce since 2003, serving in many different capacities throughout his tenure. He is the founding member of the sales force and merchant support teams, where he has had the opportunity to contribute and lead the development of all of Cardinal’s Consumer Authentication programs, while working very closely with both Visa and MasterCard on their design and deployment of 3-D Secure. Mike is a member of The Payments Committee with the Merchant Risk Council (MRC) and is active with other industry organizations such as the Direct Response Forum, Electronic Transaction Association, Secure Remote Payments Council, and Cardholder Not Present Forum. He is frequently invited to speak at industry events on various payments- and fraud-related topics, in the U.S. and internationally.

LinkedIn Profile

Oleg Rogozhin
Head of E-Commerce
QIWI

Speaker's Profile

Oleg Rogozhin has a solid experience in retail. For more than 6 years, he was a leading expert at one of the most effective Russian retail companies, being responsible for payment infrastructure and strategy. Now, he’s a Head of e-comm at QIWI and covers Russian and cross-border projects (payments, delivery).

LinkedIn Profile

Joseph Rubin
Senior Counsel
Arnall Golden Gregory, LLP

Speaker's Profile

Joe is Senior Counsel in the Washington, D.C. office of Arnall Golden Gregory, and is co-Chair of the firm’s Payments and Government Affairs practices. He is a 20 year public policy veteran, and an accomplished attorney and government affairs professional. Joe represents a number of companies in the payments and fintech space, including marketplace lenders, ISOs, payment processors, underwriters and financial institutions. His diverse practice includes public policy, advocacy, litigation, compliance, and corporate governance.
Prior to joining AGG, Joe was a senior executive in a number of corporations and trade associations, including MasterCard Worldwide, the US Chamber of Commerce, and the Consumer Data Industry Association, and served as counsel to the House Judiciary Committee.

LinkedIn Profile

Marco Santana
Business Reporter
Orlando Sentinel

Speaker's Profile

Marco Santana is a journalist in Orlando, Fla., who covers several topics including tech and finance for the Orlando Sentinel. In his career, he has worked for Gannett, the Associated Press and other news organizations covering various topics, including education and technology. He has spoken at various conferences, talking to startups about getting news coverage and teaches high school students about journalism in a summer camp at his alma mater, Eastern Illinois University.

LinkedIn Profile


Jackie Saunders
General Manager E-Commerce
Micro Center

Speaker's Profile

Jackie Saunders is the General Manager for Micro Center’s eCommerce division. Micro Center is a computer and electronics company with both an eCommerce and brick and mortar presence.  She has over 20 years of management experience and is an expert on chargeback prevention, identifying suspicious and fraudulent CNP orders and developing business rules for preventing fraud with fraud solution providers.  She is also responsible for Micro Center’s call center which provides excellent customer service via phone, email and chat.  Jackie graduated from The Ohio State University with a Bachelor’s degree in Criminology.

LinkedIn Profile

Matthew Shaw
Fraud Detection & Recovery Manager
Radial

Speaker's Profile

Matthew Shaw is the Fraud Detection & Recovery Manager at Radial. He is an e-commerce fraud prevention professional with nearly a decade of progressive experience. He currently manages two teams, one specializing in high level post-transactional analysis and the other in managing all aspects of the chargeback lifecycle. His background includes manual review and risk analysis and he has managed teams specializing in manual review, chargebacks and fraud analysis. He manages fraud risk for over 100 clients in a wide array of verticals, including apparel, electronics, sporting goods, jewelry and more.

LinkedIn Profile

John Sheets
Visa President, Emerging Technology
Visa Inc.

Speaker's Profile

John F. Sheets is a Vice President at Visa Inc, responsible for authentication technology and strategy.
Sheets has 30 years of experience in the payments industry. Prior to joining Visa in 2006, he served as Chief Security Officer at Ingenico and held similar positions at VeriFone.  He began his career at TRW Space and Technology Group, working on a number of spacecraft and classified programs.
Sheets is the former convenor of the International Organization for Standardization’s working group on Security in Retail Banking (ISO TC68/SC2/WG13), focused on financial services security standards that provide the cornerstone for secure retail financial services. Sheets also served as chairman of the Cardholder Authentication & ICCs Working Group X9 F6. He holds numerous payments security patents.

LinkedIn Profile

Ran Shulkind
Chief Product Officer
SecuredTouch

Speaker's Profile

Ran Shulkind is the Chief Product Officer of SecuredTouch, a company that eliminates the trade-off between fraud and friction in mobile transactions by introducing a new technology that verifies user identities by analyzing their behavioral biometrics.
For the past 10 years, Ran has been leading hardware and software engineering groups, with a strong focus on Cyber Security & Fraud Prevention products. Prior to founding SecuredTouch, Ran served as lead security architect at the Israeli Ministry of Defense.
Ran holds B.Sc. in Electronics Engineering and Physics and MBA from Tel-Aviv University.

LinkedIn Profile


Warren Smay
Vice President of IT
Clear Harbor, LLC

Speaker's Profile

Warren Smay has been Vice President of Information Technology for Clear Harbor, LLC, a Contact Center and BPO services provider with seven production centers in the Caribbean, for almost 10 years.  In this role, Mr. Smay is responsible for all facets of IT Operations, MIS, Software Development and IT Compliance for Clear Harbor.  Prior to joining Clear Harbor, Warren spent 22 plus years in IT Management, Consulting, and Software Development for companies such as Merrill Lynch, the United States Department of Agriculture, the US Navy, T-Mobile, Nextel, and others. Warren began his career with the U.S. Navy involved with Cryptography and Secure Communications supporting the Joint Chiefs of Staff and Fleet Commanders.

LinkedIn Profile

Mazen Soukieh
Director of Business Development
Aramex

Speaker's Profile

Mazen Soukieh is the Director of Business Development of Aramex, one of the leading logistics and transportation companies in the Middle East and South Asia.  Aramex is the first company from the Arab world to go public on the NASDAQ stock exchange. The company now trades on the Dubai Financial Market.
Mr. Soukieh obtained his first degree in International Business and Marketing, from the University of Buffalo in 2003.  He has an MSc in Psychology from NYU.  New York Certifications include: Stanford Advanced Project Management, Six Sigma, Change Management, and Logistics from Georgia Tech. He brings to Aramex 15+ years of experience in sales, business development, strategy management, procurement, market research, operations management and project management.

LinkedIn Profile

Srii Srinivasan
Co-founder and CEO
Chargeback Gurus

Speaker's Profile

As a co-founder and CEO of Chargeback Gurus, Srii Srinivasan applies her deep technical knowledge and 15+ years of experience to helping online merchants recover lost revenue by minimizing and fighting credit card chargebacks.
Srii’s expertise in online security, risk mitigation technology innovation and payment processing solutions helps businesses worldwide recover up to 85% of revenue lost to chargebacks.
Prior, she was a successful entrepreneur who owned a nutraceutical company where she gained firsthand experience dealing with friendly fraud and fraudulent chargebacks. This resulted in her co-founding Chargeback Gurus to meet the industry need for transaction resolution and online fraud prevention. Srii has served as a Professor at Mt Sierra College teaching computer programming and security. She became a software project manager after obtaining her Bachelor of Engineering degree in Computer Science. Srii is passionate about promoting women in business, speaks four languages and is a sought-after industry expert for media commentary.

LinkedIn Profile

John Stewart
Editor and Co-Founder
Digital Transactions

Speaker's Profile

John Stewart is editor and co-founder of Digital Transactions, a monthly magazine covering the electronic-payments business in North America, and its companion publication, Digital Transactions News, a daily newsletter. He has written about the ongoing conversion to electronic and digital payments since 1985.

LinkedIn Profile


Rich Stuppy
Chief Operating Officer
Kount

Speaker's Profile

For more than a decade Rich has been involved in developing fraud mitigation, compliance and big data strategies. Rich came to Kount after 14 years with a fortune 50 retailer. His background in enterprise-class systems has helped shape Kount’s into an industry leading platform that helps clients boost sales and beat fraud. Kount has been recognized as an award winning, reliable and highly-scalable platform.
In his role as Chief Operating Officer, Rich oversees the product roadmap, intellectual property portfolio, technical sales, service delivery and compliance. He works with executives from all areas of the payments ecosystem including, merchants, acquirers, payment service providers, gateways, card brands and compliance officers to monitor trends, develop best practices and review policy.

LinkedIn Profile

Jason Tan
Co-Founder and CEO
Sift Science

Speaker's Profile

Jason Tan is the Co-Founder and CEO of Sift Science, a San Francisco technology company that fights online fraud with large-scale machine learning. He previously served as CTO of BuzzLabs, a machine learning startup acquired by InterActiveCorp. Prior to that, he was an early engineer at two Seattle startups, Zillow and Optify. Jason graduated magna cum laude from the University of Washington in 2006 with a Computer Engineering degree.

LinkedIn Profile

Amador Testa
Chief Product Officer
Emailage

Speaker's Profile

Amador Testa is a product and risk management expert with over 15 years of expertise in financial services fraud prevention.  As Emailage’s Chief Product Officer, Mr. Testa oversees the research and advancement of the latest technologies in fraud strategy.  Under his leadership, the company has been recognized by Forbes as one of the Most Promising Companies in America. Prior to joining Emailage, Mr. Testa was the Director of Personal Savings & Card Acquisitions Fraud Risk Management at American Express and later Senior Vice President for Fraud Risk at Citigroup. Mr. Testa has a bachelor’s degree in Law and a master’s degree in Business.

LinkedIn Profile

Paul Tomasofsky
President
Secure Remote Payment Council

Speaker's Profile

Paul Tomasofsky, President, Secure Remote Payment Council, is a person who wears many hats.  Established in 2009, the Secure Remote Payment Council is dedicated to the growth, development and market adoption of debit based internet eCommerce, emerging eCommerce payment types, and mobile channel payment methods that meet or exceed the security standards for pinned based card present payments. Mr. Tomasofsky is a well-known payment systems executive with over 34 years’ experience in retail financial services. In 2003, Mr. Tomasofsky founded Two Sparrows Consulting.  It specializes in all aspects of small-value payment systems. Mr. Tomasofsky specializes in operations analysis, strategic planning, training, competitive analysis, and product development. During the past eleven years he has consulted extensively on  prepaid cards, debit cards, merchant acquiring, bill payment and presentment, reward programs, EMV, payments risk management, product positioning, outsourced procurement and operational topics.  In December 2013, he became the Executive Director of the Debit Network Alliance.  In the summer of 2014, he became a Partner in McGovern Smith Advisors.  In 2008, Mr. Tomasofsky served as interim Executive Director of the Network Branded Prepaid Card Association. He is a frequent speaker at industry gatherings.

LinkedIn Profile


Carl Tucker
Head of Managed Risk Services
CyberSource

Speaker's Profile

Carl Tucker is Head of CyberSource Managed Risk Services, overseeing the development, delivery, and innovation of Managed Risk Services solutions globally. In his role, he has worked with startups, businesses in emerging markets, merchants in high-risk fraud categories, and top Internet brands to provide consultation and fraud screening services on a regional and global basis.  Carl has a B.S. in Business from Pepperdine University and a MBA in Finance and International Business from the University of Colorado.

LinkedIn Profile

Christoph Tutsch
Founder and CEO
ONPEX

Speaker's Profile

Christoph Tutsch is the founder and CEO of ONPEX. He set up and funded the business in 2010 to provide businesses with a better way of handling online payments. He is responsible for the overall direction of the business and its continuing growth around the world. A lifelong entrepreneur, Christoph was previously co-founder and director of several companies in the telecoms and marketing industries.

LinkedIn Profile

Christopher J. Uriarte
Chief Payments & Strategy Officer
Vesta Corporation

Speaker's Profile

Chris Uriarte leads the company's development of global payments products and services. He joined Vesta from American Express, where he served as the Vice President and Head of International Operations and Implementations, overseeing major investments in Asia, Europe and Latin America. While at American Express, he received a number of awards and accolades, including the Chairman's Award for Excellence and the Amex Pinnacle President's Award. Prior to Amex, Chris spent 11 years as the Chief Technology Officer at Retail Decisions (ReD), a global leader in payment services and fraud prevention. While at ReD, he oversaw the company's product, research, development and strategy efforts, which grew to over 19 billion payment card transactions processed annually for the world's largest banks and retailers. Chris has received several industry recognitions, including the InfoWorld Magazine CTO 25 Award, awarded annually to the top 25 most innovative technology executives in the country. He has presented at numerous payments, fraud and

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Joseph Walent
Senior Analyst, Emerging Technologies Advisory Service
Mercator Advisory Group

Speaker's Profile

Joe is a Senior Analyst with the Emerging Technologies Advisory Service at the Mercator Advisory Group providing insights and analysis of innovations in the payment industry, with a focus on mobility and healthcare. Prior to joining Mercator Advisory Group, Joe was an analyst for Technology Business Research Professional Services practice. Joe acted as lead in primary research, survey development and data compilation examining trends in both the commercial and public sector IT services markets, with a focus on Financial Services, Healthcare and Government arenas. Previously, Joe was an account manager for SunGard Financial Systems. In this role, he developed a strong knowledge of the Financial Services industry and its participants, as well as insight into the developing demand for web-based applications and on-demand services.

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Jon Watkins
Threat Intelligence Analyst
RSA

Speaker's Profile

Jon Watkins is a principal intelligence analyst for RSA where he works closely with global organizations to develop strategies to mitigate and reduce fraud occurring across their digital properties.  Jon began his fraud-fighting career at eBay, just as account takeover was emerging as an online threat to e-commerce websites.  With more than a decade on the front lines, Jon saw new types of attacks every day from business logic abuse to malware exploits to waves of new account registration fraud.  Jon brings his unique experience and perspective to global organizations every day in helping them understand the pros and cons of various ATO detection and mitigation approaches.

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Alan Watson
Global Pre-sales Engineering Manager
Semafone

Speaker's Profile

Alan Watson has been manager of Semafone’s pre-sales team since December 2012. Alan’s team provides pre-sales consultancy and technical advice to customers throughout the sales process, advising contact centres how to take their card payment environment out of scope for PCI DSS regulations.  
Prior to joining Semafone, Alan spent seven years at Avaya as a systems engineer, where he worked on large, complex multi-national design projects across multiple industry verticals. Alan has specialist expertise in various technical areas including contact centres, web services and PCI-DSS solutions.

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Greg Weed
Director, Card Marketing Research
Phoenix Marketing International

Speaker's Profile

Greg has twenty years of experience in financial services consumer research analysis including management of two long-running tracking studies that collect data from over 16,000 consumers each year. Greg has authored numerous reports and whitepapers in the credit card and consumer payments arena. Recently, he presented findings of an ongoing tracking study on Apple Pay. Prior to joining Phoenix, Greg was a research analyst at PSI Global and a senior vice president at Young & Rubicam.  Greg is a Phi Beta Kappa graduate of Williams College.

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Jamon Whitehead
Sr. Manager of Payment and Risk Operations
Backcountry.com

Speaker's Profile

Jamon has been involved in the e-commerce risk and payments space for 9 + years.  Starting as a high risk order analyst, he is now Sr. Manager of Payment and Risk Operations at Backcountry.com.  Current responsibilities include management of the complete fraud lifecycle including data mining, automated rule management, manual screening management, chargeback processing and analysis.  Jamon has also worked in a consulting role for a number of omni-channel merchants to create internal fraud processes that individually fit their business model to reduce overall chargeback rates.

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Michael Wiggins
Manager of Global Compliance and Payments
accesso

Speaker's Profile

Michael Wiggins is the Manager of Global Compliance and Payments for accesso Technology Group, the premier technology solutions provider to the global attractions and leisure industry. Michael’s chief responsibilities include consulting with clients to develop and deploy comprehensive global fraud prevention strategies and policies, and to identify fraud control improvements. In addition, Michael is responsible for managing partnerships with accesso’s external partners and internal departments to evaluate and identify emerging technologies and adapt to new approaches and features to enhance our global long term strategic vision. Prior to joining accesso Technology Group in 2013, Michael spent 5 years with Universal Orlando Resort in various finance roles. During his tenure at Universal, Michael played a key role in identifying efficient ways to identify fraud and worked with internal departments to establish and implement the eCommerce Loss Prevention Department at Universal Orlando Resort.

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Ryan Wilk
Vice President, Customer Success
NuData Security

Speaker's Profile

Ryan Wilk is the Director – Customer Success at NuData Security.  In his role at NuData, Ryan is responsible for ensuring the success of every NuData customer during the lifetime of the partnership. This includes guiding customers through the implementation process, in addition to managing the post-implementation relationship.
In his previous role Ryan was the Manager, Trust and Safety at StubHub, an ebay company. In his role at StubHub Ryan managed the order review team and was responsible for the operation and optimization of StubHub’s fraud management tools. Prior to joining StubHub Ryan spent 8 years with Universal Parks & Resorts (UPR). During his tenure at UPR Ryan established and implemented the eCommerce Loss Prevention teams at both Universal Orlando Resort and Universal Studios Hollywood.
Ryan has also been active in the industry at large founding and chairing the MRC’s Ticket Affinity Group as well as creating the Theme Park Round Table.

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David S. Wilkes
CEO
Chargeback.com

Speaker's Profile

David S. Wilkes is the CEO of Chargeback.com. in this role he is responsible for the overall vision, strategy, and capital. He has put in place a solid executive team to help him lead each core area of the business.
Wilkes has over 25 years of management experience, including more than 16 years as an SVP to C-level leader, Wilkes is an established serial entrepreneur. He has founded, funded and successfully managed startups in the Hi -Tech, SaaS, Mobile, and Payments industries, with multiple profitable exits as shown below.
Wilkes is also a seasoned venture capital and private equity investor with first-hand funding, negotiations and deal structuring experience. His deep sector expertise has enabled him to develop an extensive and enviable network of venture related relationships with key industry leaders and has been a key driver in obtaining Kickstart Ventures funding for FUZE Network, Galileo Processing, and 729 Inc.
Wilkes is an active Member of the Network Branded Prepaid Card Association ('NBPCA'), the prepaid card industry's leading trade organization for the major brand-name associations (i.e., American Express, Discover, MasterCard and Visa) and their top tier partner banks, payment networks, processors and card program managers, and he regularly attends industry events and conferences across the country.

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Mike Wilkins
Trust & Safety Manager
Turo

Speaker's Profile

As Trust & Safety Manager at Turo, Mike is responsible for investigations, fraud prevention, and marketplace safety. Prior to building out and leading the trust & safety team, with a background in financial services and estate management, Mike helped scale the customer support and claims teams at Turo. He is currently optimizing fraud prevention tools and processes, reducing friction, and looking ahead at global expansion. Originally from the Boston area, Mike lives in San Francisco with his fiancé and schnauzer, and enjoys hiking, biking, and using Turo cars to explore California.

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Patrick Willette
Online Fraud Investigator
Lowe’s Companies, Inc.

Speaker's Profile

Patrick Willette is an online fraud investigator with Lowe’s Companies, Inc. Patrick specializes in identifying internet sales fraud trends to develop and maintain risk rules used for the process of manual order review.  He has five years of both e-commerce and m-commerce fraud detection and prevention experience, plus an additional 16 years experience in brick and mortar Loss Prevention.  He has held various positions ranging from store level specialist to regional director. Patrick graduated from Arkansas State University with a Bachelor’s degree in Criminology.

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Caleb Williams
Lead Chargeback Analyst
Getaroom.com

Speaker's Profile

Caleb Williams is the Lead Chargeback Analyst for Getaroom.com. Caleb has been with Getaroom.com for over 3 years, starting as an entry level fraud analyst, quickly being promoted 4 times in 3 years, to Lead Chargeback Analyst. Caleb oversees, and develops all chargeback-related processes, as well as assisting with maintaining fraud rule sets, risk management analytics, and fraud process development. Much of his financial process knowledge comes from 3+ years of employment with Wells Fargo Bank, N.A.

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Nathan Wood
Director, Product Management
CyberSource

Speaker's Profile

Both as a merchant and as a leader at CyberSource, Nathan has been at the forefront of fraud prevention for over ten years. He works to ensure valuable, accurate, and easy to use fraud prevention enhancements are paramount throughout the CyberSource product lines. Having spent time assigned in Singapore, Nathan leverages his global fraud and payment experiences to ensure all geographies’ needs are met.

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Greg Worch
SVP, eCommerce
Vantiv

Speaker's Profile

Greg Worch is the Head of eCommerce for Vantiv, and has been with the company since 2014. His experience includes sales, business development and general management with organizations in the payments, financial services technology, and digital security industries. Prior to joining Vantiv, Greg worked for more than 20 years in executive leadership positions with companies including Chase Commerce Solutions, JSA Technologies, Digital Signature Trust, Global Payments and Discover Financial Services.

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Yinglian Xie
CEO and Co-Founder
DataVisor

Speaker's Profile

Yinglian Xie is the CEO and co-founder of DataVisor, a leading big-data fraud detection service delivering unparalleled results in identifying cyber attackers before they conduct any damage. Xie received her Ph.D. in Computer Science from CMU, and has been working in the area of Internet security and privacy for over 10 years. Prior to DataVisor, Yinglian was a researcher at Microsoft Research Silicon Valley, where she successfully developed a series of new technologies in Microsoft products. These include social graphing techniques for user authentication in Microsoft Hotmail and algorithms to detect fraudulent transactions for Xbox that saved the company millions of dollars per year. She holds over 20 patents for her work and has been widely published in top conferences and served on the committees of many of them. Yinglian’s work has helped improve the security of billions of online users.

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Bill Zielke
CMO
Forter

Speaker's Profile

Bill is an experienced eCommerce executive. Before joining Forter, Bill was a Senior Director and Head of eBay Motors. Prior to that, he helped bring numerous new products to market, notably in his roles as Head of PayPal NA Merchant Marketing , VP Merchant Marketing at Bill Me Later and VP Product at CheckFree. In the earlier days of his career, Bill served as a Senior Risk Advisor at JP Morgan Chase. Bill holds a Bachelor of Science degree from Transylvania University.

LinkedIn Profile