May 18-21 Caribe Royale Orlando


The content of our show is driven by CardNotPresent.com's diverse readership, so our speaker lineup includes thought leaders from every constituency in card-not-present payments. This year, more than 135 executives from national retailers, major card networks, global financial institutions, processors of every size, innovative technology startups and respected consultancies will participate in the most relevant, actionable discussions in the industry. In the past, our keynotes have ranged from a rock-star investigative journalist and an entrepreneurial TV star, to groundbreaking mobile fraud researchers and some of the most successful retailers in e-commerce. Stay tuned – we will update this page frequently between now and the show.


2015 CNP Expo Keynotes

Nilam Ganenthiran

Keynote Speaker Profile

After a recent $220 million capital raise, Instacart was named “The Most Promising Company in America” by Forbes. As head of business development and strategy at Instacart, Nilam Ganenthiran leads efforts to develop sustainable partnerships with retailers, payment processors and other technology providers. Under his leadership, Instacart established and solidified its “retailer marketplace” strategy—a growing trend in e-commerce, but one that still is not well understood.

Previously, Nilam has been a consultant in the grocery space, working with clients on omnichannel strategy, merchandising effectiveness and more. He began his career with Procter & Gamble, where he worked on household brands such as Pampers and Iams.

A vital part of growing one of America’s hottest e-commerce startups in one of the most challenging verticals, Nilam’s keynote address will demystify the marketplace model.

LinkedIn Profile

Jennifer Fleiss

Keynote Speaker Profile

Rent The Runway is the Netflix of high fashion and investors are betting on them in a big way. The five-year-old company most recently raised $60 million to continue its rapid growth and expand its subscription business that brings pricey designer apparel to the masses.

This May at the CNP Expo, Jennifer Fleiss, co-founder and head of business development at Rent the Runway will share how this hot e-commerce startup has turned omnichannel retailing on its head, grown to over 5 million members and why subscriptions work—not only for gym memberships and razor blades, but for red-carpet-ready designs too.

LinkedIn Profile

Ralph Dangelmaier

Keynote Speaker Profile

2015: The Year of Experimentation - Remember the good times you had “experimenting” in college? Ok, maybe they’re a little hazy, but BlueSnap CEO Ralph Dangelmaier believes this is the year for your company to experiment with payments like you’re back in college. Join Ralph and CardNotPresent.com Editor-in-Chief D.J. Murphy for a freewheeling keynote discussion at the CNP Expo where he will explain why 2015 is the year to go a little wild with payments.

What will you experiment with?

  • Cross-border e-commerce
  • Omnichannel
  • Apple Pay and Mobile Payments
  • Beacons, Social Payments and other emerging technologies

LinkedIn Profile


 

Trent Voigt

Keynote Speaker Profile

Will History Repeat Itself? - Can the U.S. and Europe learn enough from each other to avoid the mistakes each region has made in their payments evolution? With its EMV migration, the U.S. is about to face the hard reality of CNP fraud that exploded in Europe after their move to EMV. And in the EU, the acquiring environment is shaking out now like the heady days of the 1980s and 90s in the U.S.

In a keynote address at the CNP Expo, Trent Voigt, CEO of payments processor JetPay, will discuss how the experiences endured by businesses on opposite sides of the Atlantic can be leveraged by each of these regions to avoid some of the mistakes made in the past. Voigt discusses how Europe dealt with the surge in fraud that followed the implementation of Chip and PIN. And, for EU businesses, the lessons U.S. companies can share as the “wild west” in acquiring came to an end.

And, after the lessons are learned, how can companies that want to expand internationally, maximize their opportunity on both sides of the ocean.

LinkedIn Profile


 

CNP Expo Featured Speakers: Updated Weekly


Cherian Abraham
Payments, Commerce & Fraud
Experian

Speaker's Profile

Cherian Abraham focuses on Digital Commerce and Payments for Experian and its clients in Banking and Retail. He works to extend Experian’s global capabilities in customer acquisitions, fraud and credit risk in to the online and mobile channel.

He is on the Board of Advisors at SimplyTapp – a Card Issuer Solution Provider for Cloud based Payments and creators of Host Card Emulation(HCE) in Android, and ModoPayments – which is a retail platform for personalized and instant in-store gifts and offers. He publishes a detailed analysis on topics surrounding payments and commerce at Drop Labs, a strategy and advisory practice that was most recently at the center of discussing the potential and reality of Identity Fraud in Apple Pay.

LinkedIn Profile

Jack Alton
SVP of Sales
Kount

Speaker's Profile

Jack joined Kount in 2010 as the Vice President of Sales. He attended the University of Montana earning a Bachelors Degree in Communications.
Alton is responsible for business development and sales for Kount. His 15 years of experience in building and leading large account sales organizations has helped several companies accelerate growth and move to leadership positions within their respective industries.
Prior to joining Kount, Alton was the Vice President of Sales, North America for CradlePoint, a wireless hardware company, where he directed his team to double-digit growth annually. Before moving to CradlePoint, Alton developed a team of over 70 at Wayport, Inc. (acquired by AT&T) as Vice President of Sales and grew sales from $7M to over $75M annually in less than three years.

LinkedIn Profile

Morgan Andrews, Esq.
Global Payments Counsel
Propel Payments Advocates

Speaker's Profile

Morgan is an experienced payments attorney specializing in cross-border transactions.  As sole legal counsel for the US and Latin American offices of a global payment service provider (PSP), Morgan negotiated over 200 merchant agreements, product vendor agreements, and banking and acquiring relationships, while maintaining legal and regulatory compliance in the regions.   As a sole practitioner, Morgan helps international payments suppliers speed their time to revenue by streamlining contract negotiations with merchants, partners and vendors.

LinkedIn Profile

Sam Anson
Senior Business Ops Project Manager
Microsoft

Speaker's Profile

Sam Anson is a Senior Business Ops Project Manager for Microsoft’s Universal Store Business Operations team. In this role, he is responsible for global cost of payments reduction initiatives , as well as authorization optimization projects for the Microsoft Universal Store. (formerly known as the Commerce Platform)
Sam has 10+ years of experience in the digital payment processing business, holding positions in sales, business development, new product development, relationship management, operations and consulting. Most of his background has been with startups, but his most recent position prior to Microsoft was managing Global Payment Ops at Expedia. At Expedia, much of his focus was on Latam and local card acquiring. Sam led the business, operational and contractual negotiations of the much talked about Microsoft Bitcoin acceptance project last fall.

LinkedIn Profile


Brian Arnone
Manager, E-Commerce Loss Prevention
Universal Studios Orlando

Speaker's Profile

As the manager of the online fraud team at Universal Orlando, Brian has extensive experience in the fraud prevention industry.  He leads his team to create efficiencies within the e-commerce environment, prevent fraudulent activity, and manage risk assessment activities. Brain utilizes experiences from previous job roles, a Fraud Prevention Analyst and a Loss Prevention Officer, at Universal Orlando to conduct financial and compliance investigations for the CNP environment. Prior to Universal, Brian earned a B.S. in Criminal Justice with a certificate in Criminal Profiling from the University of Central Florida. He is currently continuing his education to obtain degrees in both Cyber Security and Digital Forensics.   

LinkedIn Profile

Dan Arntz
Senior Vice President
West Interactive

Speaker's Profile

As Senior Vice President for West Interactive, Dan leads the West sales and solution consulting organization across the United States.  Dan has spent his career helping organizations find ways to change the status quo and implement solutions that significantly increase clients top and bottom lines.  Combining over a decade of payments expertise with customer experience knowledge, Dan helps today’s modern organizations maximize each customer interaction and provides guidance on how to have those interactions in a safe and secure environment.   Prior to joining West, Dan spent over 10 years at First Data Corporation, helping clients implement payment solutions in both card present and card not present environments.

Dan holds a degree in Business Administration with an emphasis in finance and economics from the University of Arizona.  Dan currently resides in Omaha, Nebraska.

LinkedIn Profile

Paul Baer
Risk Decision Manager
Commerce Decision Excellence at Microsoft

Speaker's Profile

Paul Baer is the Risk Decision Manager for Microsoft’s Commerce Platform.  He manages resources in multiple locations worldwide that perform manual investigations.  As an operations owner of the risk strategy and manual review tools, he also works to ensure a consistent risk strategy is deployed across the variety of Microsoft businesses.  His core priorities include high decision accuracy and an exceptional customer experience by knowing where best to apply friction.

A Certified Fraud Examiner, Paul has helped implement and maintain a risk strategy and manual review effort for over 150 businesses using several rule and case management tools in his 13 years in e-commerce.

LinkedIn Profile

Judd Bagley
Director of Communications and Cryptocurrency Initiatives
Overstock.com

Speaker's Profile

Judd Bagley is director of communications and cryptocurrency initiatives at Overstock.com. During his time at Overstock.com, Judd has also served as director of social media and manager of the company's efforts to integrate Web 2.0 technologies within the enterprise. Prior to joining Overstock.com, Judd worked as a political consultant, speechwriter, journalist and even the wacky side-kick on an FM radio morning show. Judd's favorite things in life are jogging, family and vanilla ice cream with those little bean specks mixed in.

LinkedIn Profile


Lawrence Baldwin
Chief Intelligence Officer and Founder
myNetWatchman

Speaker's Profile

Lawrence Baldwin is Chief Intelligence Officer and Founder of myNetWatchman, a boutique cyber-intelligence agency that enables top-tier institutions to detect and mitigate fraud. He leverages proprietary research, comprehensive analytic capabilities and a web of contacts that span many industries in order to fully explore and understand the who-what-where-when-and-how of the crime being committed. The result is the most relevant, timely and actionable anti-fraud intelligence in the industry.

LinkedIn Profile

Jackie Barwell
Director, Fraud Product Management
ACI Worldwide

Speaker's Profile

Currently Director of Fraud Product Management at ACI Worldwide, Jackie has more than 27 years’ experience within financial crime. She joined Retail Decisions (ReD) in late 2011, prior to its acquisition by ACI in 2014, as Head of International Products, ensuring ReD’s fraud and payment solutions enabled revenue growth and reduced losses for customers in all markets.  She assumed responsibility for ReD’s product portfolio and roadmap in 2013 and led a global team of product experts focused on the further development of ReD’s market-leading fraud and payment solutions.
Before joining ReD, Jackie worked at Actimize, setting the vision and leading the development of financial crime products for the company. She was previously Director of Fraud for EMEA at First Data, and EVP, Head of Global Fraud Management at Citigroup.

LinkedIn Profile

Jane Beauchamp
President
Brand Technologies

Speaker's Profile

Jane Beauchamp is President of Brand Technologies, an international fraud and risk mitigation company that performs investigations and remediation primarily for the CPG (consumer packaged goods) industry.  The company’s  proprietary web-crawling software, combined with the multi-national grass roots sleuthing skills of the investigative team has resulted in a proven combination that can discover, preserve and analyze both digital and hard copy counterfeits. Brand Technologies collaborates with law enforcement and retail loss prevention teams to help prosecute fraudsters.  The continual rise in digital and social media platforms – main stream as well as the Dark Net,  makes the spread of coupon fraud more prolific than ever. Brand Technologies performs risk mitigation for all types of situations: from Fortune 50 companies to small co-op ownership groups.

LinkedIn Profile

Eric Benayoun
VP Product
PayItSimple

Speaker's Profile

Eric has over 15 years of experience in Web / Ecommerce / Payment systems, from development to Product Management. Before joining PayItSimple, Eric was VP Head of Product at Bluesnap (formally Plimus), a global payment service provider. Eric was responsible for a large product team in Israel and in the US, creating innovative products for the payment industry (which received an award in 2012 by PYMNTS.COM). Before that, Eric was VP Product for Novebox (owned by Dorimedia), a VOD platform providing Spanish video content to Latin America. Eric was responsible for all platform requirements.

LinkedIn Profile


Mostafa Beshir
Director of Revenue Accounting Operations
Carnival Cruise Lines

Speaker's Profile

Mostafa Beshir joined Carnival Cruise Line as the Director of Revenue Accounting Operations 2 years ago. Mostafa leads a group within the world's most popular and biggest cruise liner responsible for all Credit Card functions and relationships. The group focuses on improving process efficiencies, reducing cost of doing business as well as minimizing fraud, all while improving guest experience shore side and onboard a fleet of 24 Carnival ships sailing worldwide. Mostafa has over 14 years in business and finance experience; he is a licensed CPA and holds an MBA degree in Finance.

LinkedIn Profile

Beatriz Binkley
Senior Analyst
National Cyber Forensics & Training Alliance

Speaker's Profile

Beatriz Binkley is a Senior Analyst with the National Cyber Forensics & Training Alliance (NCFTA) based in Pittsburgh, PA. Her work supports NCFTA’s core mission of identifying, mitigating, and ultimately neutralizing cyber crime threats through strategic alliances and partnerships with industry, law enforcement and academia.

LinkedIn Profile

Derek Blatter
Senior Manager of Electronic Payments and Fraud Prevention
Ancestry.com

Speaker's Profile

Derek is the Senior Manager of Electronic Payments and Fraud Prevention at Ancestry.com.  In his role, Derek is responsible for the operation and optimization of the payment processing activities for Ancestry’s family of domestic and international websites including Ancestry.com, Archives.com, Fold3.com, and Newspapers.com.  His focus ranges from upfront payment conversion to retention efforts with recurring and recycling processes.  Derek has been a part of the Ancestry team for 10 years and plays an active role in the ecommerce payments space speaking regularly on recurring payment best practices and more.

LinkedIn Profile

Eric Boles
Senior Manager - Global eCrime Investigations
StubHub

Speaker's Profile

Eric Boles joined StubHub as the Manager of Investigations for StubHub in July 2012.  Prior to working at StubHub, he was a Special Agent with the US Secret Service out of the San Francisco Field Office for 5+ years.  During his time with the Secret Service, he specialized in Financial Crime and Electronic Crime investigations, Network Intrusion Investigation and Critical System Protection. Since joining StubHub in July of 2012, Eric expanded the investigations capabilities at StubHub from one investigator to a global reaching and cutting edge investigations team and established StubHub’s first ever forensic lab.  The investigations team was recently assisted law enforcement and the New York District Attorney’s Office in Manhattan with the arrest of an Event Ticket Fraud / Money-Laundering Group based out of Russia. He is involved in the Anti-Phishing Working Group, DCC, Underground Economy, Merchant Risk Council and the National Cyber-Forensics & Training Alliance.

LinkedIn Profile


Lisa Bolton
Operations Manager
FSW

Speaker's Profile

Over the last five years as Operations Manager with FSW, Lisa Bolton has helped to manage a 462% increase in overall sales.  Despite the rapid rate of growth, the company experienced minimal fraud due to strong prevention measures made by a passionate staff who is committed to preventing fraudulent transactions and supporting legitimate sales.  Through her leadership, Lisa has trained the FSW team on a thorough system of tracking down cardholders and verifying authorizations. With this information, stolen cards are shut down immediately before additional fraud can occur. Recently, FSW’s diligence prompted a national investigation, whereby the defendant was found guilty on 22 of 23 counts of fraud.  FSW is an internet retailer of foodservice equipment and supplies, offering over 100,000 products for both commercial and residential customers.

LinkedIn Profile

Perianne M. Boring
Founder and President
Chamber of Digital Commerce

Speaker's Profile

Perianne M. Boring is the Founder and President of the Chamber of Digital Commerce, a Washington, DC-based trade association representing the interests of the digital asset community. The Digital Chamber's mission is to educate policymakers in shaping regulation and advocate for the acceptance and use of digital assets. Ms. Boring is a frequent speaker at FinTech conferences, and has also testified to governments around the world. CoinFilter named Ms. Boring the top woman in Bitcoin for her efforts in public policy, promoting a pro-growth legal framework for digital assets. Ms. Boring is also the author of the 'Boring Bitcoin Report,' a leading industry news blog. Prior to forming the Digital Chamber, Ms. Boring was a television host and anchor of 'Prime Interest,' an international finance program that aired in over 100 countries to over 650 million viewers. Ms. Boring was also a contributor at Forbes, and authored the column 'Boring Economics.' Ms. Boring began her career as a legislative analyst in the US House of Representatives, advising on finance, economics, tax and healthcare policy.

LinkedIn Profile

Chance Bowlin
Corporate Loss Prevention Manager
Petco Animal Supplies

Speaker's Profile

Chance Bowlin is the Corporate Loss Prevention Manager for Petco Animal Supplies and is responsible for enterprise efforts in Investigations, Analytics, Reporting, Ecommerce, and Business Continuity. In this role is responsible for the development and strategy of Petco's  E-Commerce fraud control solutions and team. Prior to Petco, he held Loss Prevention positions at Target, Gander Mountain, Babies R Us, and Dollar General. Chance is a Certified Forensic Interviewer (CFI), and has earned the Loss Prevention Foundations Loss Prevention Certified (LPC) Certification.

LinkedIn Profile

Adam Bowman
Vice President of Sales and Business Development
PAY.ON America

Speaker's Profile

Adam Bowman is Vice President of Sales and Business Development for PAY.ON America, bringing over 20 years of experience in payments and management consulting to this vital role, as he oversees the continued growth of PAY.ON's North American client base. Adam has in-depth knowledge of cross-border eCommerce, international merchant acquiring, and project management. He also speaks five languages - perfect for a solution provider that serves globally-oriented payment companies.

LinkedIn Profile


Robert Boxberger
President and Chief Strategy Officer
Finsphere Corporation

Speaker's Profile

Robert Boxberger is President and Chief Strategy Officer of Finsphere Corporation, a privately held global technology company based in Bellevue, Wash., that focuses on the development of identity authentication technology and services for the financial services industry. He is recognized for his expertise in financial services and, in particular, fraud management and has more than 25 years of experience in credit, collections, authorizations and portfolio risk management. Prior to Finsphere, Boxberger was an EVP at Washington Mutual, in charge of fraud strategy and operations for the bank's credit and debit card portfolio.

Boxberger’s experience includes EVP for Portfolio Risk Management at Providian Financial; SVP for Credit, Collections, and Fraud Management at Fleet Boston; VP Fraud Policy at Citibank, and VP Credit and Fraud Management at The Bank of New York. He has been invited to participate in numerous risk-management groups, including those of First Data Resources, Experian and ID Analytics and earned his bachelor’s degree at the University of Delaware.

LinkedIn Profile

Keith Briscoe
Chief Marketing Officer
Ethoca

Speaker's Profile

Keith Briscoe, Chief Marketing Officer, leads Ethoca’s global marketing strategy, programs and day-to-day execution, including the launch of Ethoca’s growing range of collaboration-based fraud mitigation and transaction acceptance solutions. His responsibilities include public relations, integrated campaigns, competitive analysis, experiential marketing, product marketing and communications. Keith has more than 15 years of experience in the payments and transaction processing industry, including marketing leadership positions at numerous payment software/processing providers.

LinkedIn Profile

Will Brooks
Chief Financial Officer
The Shoe Gallery

Speaker's Profile

Will Brooks is the Chief Financial Officer of The Shoe Gallery, a family-owned business based outside of Atlanta, Georgia.  Brooks oversees the Human Resources, IT/POS, Payroll and E-Commerce functions for four 20,000 square foot brick and mortar stores, and ShoeGalleryOnline.com, which carry men’s and women’s shoes, apparel and accessories.

LinkedIn Profile

Cleveland Brown
CEO and Founder
Payscout

Speaker's Profile

Leading Payscout as Founder and CEO since 2011, Mr. Brown has produced triple-digit annual growth. His success in directing Payscout as a profitable domestic and global online merchant services company has made him a sought after expert regarding online payments worldwide.

Cleveland is active in the Electronic Transactions Association, serving on its Risk, Fraud and Security and ISO Practices Committees. He also serves on the CROP foundation board. An Executive Producer at Film Antics, Cleveland has six short films and a feature film in his portfolio. He graduated from UCLA with bachelor degrees in business and philosophy.

LinkedIn Profile


Patrick Brown
President
IntraNext

Speaker's Profile

Patrick is president and one of three founding partners of IntraNext.  He is the principal advocate for developing call center efficiency tools and providing exemplary customer support.  Capitalizing on over 25 years of various call center experiences, the team at IntraNext have progressed into data protection application development to enhance   privacy and protect customer and agent call center interactions.  Prior to forming IntraNext in 1996, Patrick was the SVP of Operations for a large service bureau responsible for Information Systems as well as overall call center operations. The service bureau provided both inbound and outbound operations, and its primary customer base came from the telecommunications industry.  Patrick also has a 10 year background in military operations training and systems development providing him experience in organizational structure and personnel management.

LinkedIn Profile

Dan Burkhart
CEO and co-founder
Recurly, Inc.

Speaker's Profile

Dan co-founded Recurly with a deep appreciation for the combination of commerce, marketing, business analytics and good user experience design. Dan brings extensive experience from his background of 16 years in roles spanning internet marketing, product marketing, strategic partnerships, business development and corporate development for eBay (Nasdaq: EBAY), and NBC Internet.

While at eBay, Dan led the Global Buyer Engagement team, the eBay Global Affiliate Program and the eBay Portal and Partner organization. Prior to eBay, Dan was a Sr. Director of Business Development for NBC Internet, where he played a key role in building the company from $20MM in revenue to $120MM. Dan attended the University of Pennsylvania's, Wharton School for his undergraduate degree in economics and received his MBA from the Anderson School at UCLA. He currently lives in San Francisco with his wife and two children. Outside of the office, Dan enjoys being a dad, and taking full advantage of the many benefits of living in the San Francisco Bay Area.

LinkedIn Profile

LaTrisha Cantella
Sr. Director, Global Payments & Fraud Detection
GoDaddy

Speaker's Profile

LaTrisha Cantella is a Senior Director for Go Daddy Operating Company where she leads a department of experts in payments, fraud detection, and chargeback administration. With over 19 years of experience in the payments industry, she has been instrumental in Go Daddy’s global localization efforts, cultivating the strategic partnerships necessary to integrate popular local payment options across 43 currencies and 42 market sites. Over the last eight years, she has also led efforts to redesign Go Daddy’s in-house fraud detection systems/processes, resulting in a dramatic decrease in manual reviews, average review times, error rates, and, most importantly, the overall undetected fraud rate. Prior to joining Go Daddy, LaTrisha spent 11 years at Discover Network where she held many key roles, gaining expertise in fraud detection, collections, chargebacks, contract negotiations, merchant services, training, and, more generally, the payments industry.

LinkedIn Profile

Peter Caparso
Chief Commercial Officer
BlueSnap

Speaker's Profile

Peter Caparso serves as Chief Commercial Officer for BlueSnap, a global payment gateway.  Caparso will be responsible for expanding BlueSnap¹s customer base and increasing revenue.
A payments and e-commerce executive with over 25 years of experience of building and managing successful global technology companies, Caparso is responsible for expanding BlueSnap¹s customer base and increasing revenue.
Prior to joining BlueSnap, Caparso served as Head of North America at Adyen for six years. During his tenure at Adyen, Caparso oversaw the creation of multiple U.S. offices as well as the consummation of numerous mid-size, large and Fortune 500 merchants. Before joining Adyen, Caparso was EVP of Sales, Business Development and Account Management for all global e-commerce operations at the Royal Bank of Scotland (RBS). He began his career in payments technology at Bibit, which was acquired by RBS in 2004. Caparso holds a BA in Economics from Villanova and an MBA from Boston College.

LinkedIn Profile


Robert W. Capps II
VP of Customer Success
RedSeal Inc.

Speaker's Profile

Robert is a recognized technologist, thought leader and frequent speaker on the subjects of security, fraud, risk, cybercrime, and payments strategy. He shares insights gained through more than twenty years of experience in design, management, and protection of complex ecommerce and financial systems. Currently, as VP of Customer Success at RedSeal, Robert focuses on helping customers prevent cybercrime and minimize the impact of any potential breaches. His previous experience includes managing global trust and safety at StubHub, where he founded a global risk organization focused on marketplace safety, predictive fraud mitigation, and criminal prosecution. He also spent more than 8 years focused on Internet security at Wachovia and World Savings Bank.

LinkedIn Profile

Gary Cardone
CEO and Co-Founder
Chargebacks911

Speaker's Profile

Gary Cardone is the CEO and co-founder of Chargebacks911, a comprehensive risk management company that helps card-not-present merchants compete in global markets. Cardone has years of first-hand experience as a merchant and knows the unique problems of the card-not-present environment.  Pioneering one of the largest commodity markets in Europe, Cardone helped build Fortune 50, Dynegy Inc., DYN, from 1987 to 2002 and was CEO/President of Dynegy Europe. He is personally credited as the architect of the National Balancing Point, heralded to be one of the most efficient energy trading hubs in the world. He co-founded Chargebacks911 based on his experience and unique acumen, recognizing that the 'payments industry' would become a highly commoditized environment and that e-commerce Merchants would need dynamic risk management tools in order to keep pace with evolving digital growth.

LinkedIn Profile

Michael Caruana
VP Business Development
Chargebacks911

Speaker's Profile

Michael Caruana is the Vice President of Business Development of Chargebacks911 and manages Chargeback911’s New York office. Caruana’s experience is seasoned with various components of the payment processing industry with background as Vice President of Sales at Retail Decisions (ReD) and Vice President of Retail Markets at MasterCard. Caruana joined Chargebacks911 with the goal to deploy and implement the company’s innovative, comprehensive risk management tools, strategies and services in an effort to alleviate card-not-present fraud. Chargebacks911 is equipped to tactically prevent and mitigate the ever-growing trend of fraud in the payment industry.

LinkedIn Profile

Claude Clausing
Vice President of Card Not Present
Elavon

Speaker's Profile

Claude joined Elavon in 2015 as the Vice President of Card Not Present. In this role, he leads the company’s efforts in the Card Not Present space across all industry verticals and segments. Prior to joining Elavon, Claude held leadership positions as a Product Family Manager with responsibility for the strategy and execution of Small to Mid-sized Business (SMB) eCommerce Solutions.
Nearly a 20 year payments veteran, he has been deeply involved in the emergence of Card Not Present processing and the ecosystem supporting it.

LinkedIn Profile


Karen Coffey
Senior Payment Strategist
W. Capra Consulting Group

Speaker's Profile

Karen has been a payments enthusiast for almost ten years, guiding clients through the complex and varied payment processing environments focused in the card-not-present space.  Karen uses a solutions oriented approach to integration, process improvement and operational efficiencies.  Karen’s previous experience in training and development is at the core of her consultative approach through the use of education, advocacy and industry knowledge transfer.

LinkedIn Profile

Brian Compton
Director of Business Development
Veriprocess

Speaker's Profile

Brian has over 14 years of experience in the commercial banking industry and is an expert in interchange minimalization  and management. Brian specializes in interchange and statement analysis and works diligently to  find the best solutions for our clients. He is also the chief negotiator in right sizing our client’s rates.
Prior to joining Veriprocess, Brian spent his career in commercial lending, treasury management, and merchant services, working in Boston, Phoenix and Kansas City.  His vast experience in business finance is crucial to his role at Verirprocess.

LinkedIn Profile

Andi Cook
Marketing Manager
Transaction Network Services Inc.

Speaker's Profile

Andi Cook is the Marketing Lead for TNS’ Telecommunications Services Division (TSD).  She heads TNS’ efforts to drive brand awareness for the TNS’ identity, network, and mobility product lines, as well as coordinates and oversees industry participation, sponsorships, events, trade shows and messaging. Andi enjoys developing innovative marketing campaigns and collateral which help deliver unique solutions to our customers and improve customer experience. Andi also serves as the Product Marketing Lead for TNSVerify, the most trustworthy phone-based identity verification tool available in the marketplace.

Andi previously worked for TARGUSinfo, an information services company that delivers data about consumers and businesses in real-time. At TARGUSinfo, Andi worked as a data analyst and as a verification program and market development manager, which have helped to shape her expertise in the identity software market.

Andi holds a Bachelor of Science degree in Systems Engineering from the University of Virginia, School of Engineering and Applied Sciences and achieved a minor in Economics.  She was honored by the National Society of Collegiate Scholars for Outstanding Scholarship, Leadership and Service and holds a professional qualification in Pragmatic Marketing.

LinkedIn Profile

Liron Damri
Co-Founder and COO
Forter

Speaker's Profile

Liron is an experienced Fraud Prevention professional. He heads Forter’s overall Product and Business Operations and he is the GM of the company’s Israeli site. Liron co-founded Forter after serving at the leadership of PayPal’s risk organization. Prior to that he was the head of operations at Fraud Sciences, where he was responsible for behavioral analytics, taking an active role in building one of the most robust fraud detection systems in the world. Liron served as an officer in a cyber-intelligence unit in the Israeli army and received his MBA from Tel Aviv University.

LinkedIn Profile


Ralph Dangelmaier
CEO
BlueSnap

Speaker's Profile

Ralph Dangelmaier is CEO of BlueSnap, where he is leading the charge to establish BlueSnap as the payments leader in e-commerce. A payment processing veteran, Ralph brings a wealth of experience creating products for retailers, processors and financial institutions and has a proven track record of growing companies both organically and through M&A activity. Under his stewardship, companies have successfully capitalized on the rapid growth in commerce to increase their revenue and stock value.
Ralph has more than 25 years of experience in strategy, marketing, sales, and revenue, product, SaaS, development and delivery services for global customer base. Most recently, Ralph served as the President of Global Markets and Services for ACI Worldwide, a global provider of electronic payment software and solutions. While at ACI, he managed more than 1200 global resources and established consistent global sales and services practices to improve overall predictability of forecasting, deliver consistent client experience and increase cross- selling for this $700M company.
Prior to ACI, he was the CEO of P&H Solutions, leading the business from its early stages to more than $40 million of revenue before its acquisition by ACI in 2006.

LinkedIn Profile

Carolyn Davis
Sr Director, Credit Fraud and Loss Prevention
Ticketmaster / Live Nation

Speaker's Profile

Carolyn Davis is the Sr Director, Credit Fraud and Loss Prevention at Ticketmaster /  Live Nation .  She is responsible for the overall fraud strategy by managing fraud prevention, chargeback management and fraud investigations.  She leads fraud projects to implement new processes to increase fraud detection and reduce chargeback exposure across all products.  After successfully streamlining the fraud and chargeback processes in the US, she is now focused on the global fraud strategy.  Carolyn began her career in 1996 at Sears National Bank as a Fraud Analyst, quickly moved to Fraud Coordinator and eventually to Fraud MIS Manager.

LinkedIn Profile

Mike Davis
Vice President of Sales
Chargeback.com

Speaker's Profile

As Chargeback.com’s VP of Sales, Mike Davis not only has an extensive history in sales leadership but also brings some intense golfing skills to the team. Mike enjoys networking and developing relationships with merchants, but his biggest reward is uncovering and finding solutions to merchant’s pain-points. When Mike is home he loves spending time with his wife and three kids. Watching them play sports is his favorite past-time, although golfing comes in a close second.

LinkedIn Profile

Mark deCausmeaker
Director of Multi-Channel Sales
Reeds Jewelers

Speaker's Profile

As the Director of Multi-Channel Sales, Mark deCausmeaker oversees e-Commerce and consumer credit at Reeds Jewelers.  Reeds Jewelers operates 68 brick and mortar stores in thirteen states as well as maintaining several websites, the primary property being Reeds.com.  He has over forty years of retail Jewelry experience including stints with Harris of New York, Rogers & Holland, and Service Merchandise.

LinkedIn Profile


Tom Donlea
Director, eCommerce Practice
Whitepages Pro

Speaker's Profile

Tom Donlea heads up the e-Commerce practice for Whitepages Pro.  Based in Seattle, Tom leads the development of markets and partnerships related to identity verification and fraud prevention for online and mobile commerce.   Prior to Whitepages, Tom spent 7 years with the Merchant Risk Council and organized conference and continuing education for merchants in the US and Europe. 

LinkedIn Profile

Terry D. Dooley
Executive Vice President and Chief Information Officer (CIO)
SHAZAM Network

Speaker's Profile

Terry leads the SHAZAM’s business and product development, application development and IT infrastructure, corporate and IT security, vendor and customer relationship management, security consultative services and business continuity groups.
In addition to his role at SHAZAM, Terry is chairman of the Payments Processing Information Sharing Council (PPISC), past chairman of the Secure Remote Payment Council (SRPc) and vice chairman of the Debit Network Alliance (DNA).

LinkedIn Profile

Priya Dozier
Vice President, Product Development
FIS

Speaker's Profile

Priya Dozier is a vice president of product development for the Retail Payments division at FIS™. Priya has over 15 years of experience developing merchant payments, eCommerce and risk management solutions for top retailers, with an emphasis on decreasing payment expenses and managing fraud. She played an instrumental role in launching FIS InterPayment, an industry-leading decoupled debit program designed to help retailers lower payment expenses and gain insight into their customers’ behavior.

Examining the process from the customers’ perspective, Priya looks to simplify the user experience while providing merchants increased control over customer interactions.  Through her determination and desire to challenge the status quo and define and shape the future of the industry, she has positioned FIS in the unique situation to not only meet its clients’ current needs, but also to anticipate and solve all of their future needs.

Priya received an MBA from the University of South Florida and a bachelor’s degree in management information systems from Florida State University. She is certified in Pragmatic Marketing.

LinkedIn Profile

Jeramie Driessen
Senior Risk Analyst
41st Parameter

Speaker's Profile

Jeramie Driessen has spent the past 14 years in the fraud and investigative industry. He began his career investigating Medicare and Medicaid fraud. He then managed a team investigators at E*TRADE Financial who were responsible for investigating online financial crimes. Jeramie also has experience building a fraud prevention department from the ground up in the e-commerce space where he was responsible for the setting the risk strategy for the company.  Jeramie has been with 41st Parameter, A part of Experian,  for a year and a half as a Sr. Risk Analyst. Jeramie is also a Certified Fraud Examiner (CFE) and a Certified Anti-Money Laundering Specialist (CAMS).

LinkedIn Profile


Monica Eaton
COO - Founder and Owner
Chargebacks911

Speaker's Profile

Monica Eaton is an entrepreneur and business leader with expertise in technology systems and threat metrics, product development, e-commerce retention, risk relativity and agile process design. She has co-founded a number of successful companies—including Chargebacks911, eConsumerServices and Global Risk Technologies—and currently fulfills executive management roles within each organization. Eaton has earned a reputation for developing effective and innovative business solutions, helping merchants and banks to achieve maximum sustainability while supporting consumers in resolving transaction issues in order to main greater balance.  Eaton's deep understanding of the digital transaction life cycle and unique value chain echosphere, provides the Company with unparalleled knowledge and skill set.

LinkedIn Profile

Shawn Edmunds
Vice President-North America
ValidSoft Limited

Speaker's Profile

Shawn Edmunds is a highly experienced business executive with over 15 years of driving innovation with sales to create over $100M is new business.  Formerly with Nuance, Shawn has a diverse background in speech and voice biometrics technologies that are helping ValidSoft continue its rapid global push into North America.

LinkedIn Profile

Dan Elvester
Senior Director of Business Development
Experian

Speaker's Profile

Dan Elvester is the Senior Director of Business Development for Experian’s Decision Analytics business unit. In this role, he is responsible for development and execution of global strategic partnerships, aligning business objectives across Decision Analytics for fraud detection and prevention, operational efficiency and compliance with new and existing products and markets. Dan has been with Experian for nine years.

Since joining Experian, Dan has secured strategic partnerships with a variety of companies including Early Warning Services for DDA data sources, Neustar for additional phone verification, Accertify for call center support, several biometrics organizations and the recent acquisition of The 41st Parameter.

He has presented at several conferences on new authentication trends and services including Experian’s Vision Conference – Voice Biometrics Conference and CNP.com Conference.

Dan’s previous experience includes three years with LexisNexis where he developed and executed a partner reseller program, and three years with HNC, focused on eCommerce.

LinkedIn Profile

Joe Emig
VP of Business Development for International Acquiring
Payvision

Speaker's Profile

As VP of Business Development for International Acquiring, Joe Emig manages Payvision’s North American Partnership Program and supports USA and Canadian acquirers, ISOs, Payment Service Providers, and their merchants with the ambition to expand internationally. Joe shares his expertise in multi-currency processing and in global acquiring, providing these partners with solutions to reduce barriers to entry and create processing efficiencies for global e-commerce engagement. Joe holds a B.A. degree in International Relations from Brigham Young University and J.D. degree from Arizona State University College of Law.
As one of Payvision’s ambassadors, Joe has been featured as a panelist and speaker on payments industry topics at major payment events and conferences. These include the CNP Expo, Electronic Transaction Association (ETA), Direct Response Forum, and Global Acquiring Conference. Joe has contributed to various white papers and has represented Payvision as part of the Cross Border E-Commerce Community initiatives (http://www.crossborder-ecommerce.com/).

LinkedIn Profile


Carla Erlick
Vice-President of Sales and Business Development
Optimal Payments

Speaker's Profile

Carla Erlick is Vice-President of Sales and Business Development for Optimal Payments. Carla joined the company in 2005 and has over 15 years' experience in e-commerce, international payments, and online gateway technologies; more specifically merchant accounts, mobile and alternative payments and risk management services. Carla’s responsibilities include generating new business through B2B and B2C sales, partnerships and new strategic opportunities. With a strong understanding of the industry, she is instrumental in implementing customised payment solutions for businesses around the world. Carla holds a BComm from Queen's University.

LinkedIn Profile

John Faherty
Product Manager
OmniPay

Speaker's Profile

In 2011 John joined OmniPay to establish the company's Product Management function. Based in Dublin, John is responsible for developing both a product strategy and product roadmap that delivers innovation and competitive advantage for OmniPay clients. Prior to joining OmniPay, John worked at Realex Payments where he held the position Product Manager. Prior to Realex Payments, John spent over 7 years working at Valista, where he was involved in the design, launch and rollout of new mobile payment services such as direct to bill and mobile wallet payment solutions across Japan, North America and Europe. With over 17 years of relevant payments experience, John is regarded by many within the Payments Industry as a leading industry expert. John holds a Bachelor of Engineering degree in Electronic Engineering from the University of Limerick, Ireland.

LinkedIn Profile

Anne Fields
Director Financial Compliance
Crutchfield Corporation

Speaker's Profile

Anne Fields is the Director Financial Compliance for the Crutchfield Corporation located in Charlottesville, Virginia. Crutchfield is a major e-commerce consumer electronics merchant both in the United States and in Canada. Anne has over 22 years’ experience in the online payments, chargeback and fraud prevention areas. During her tenure at Crutchfield she has designed a manual review process; Anne has led Crutchfield’s manual review team, as well as implemented company chargeback prevention practices. She has followed the evolution of the card-not-present payment industry from its earlier years; its relatively recent explosive growth necessitated Anne to understand payment transaction qualification and to develop a company interchange qualification strategy.
Anne is a graduate of the University of Alabama and has a MBA from Averett University. She volunteers her time as a college chapter Financial Advisor to her college sorority, Kappa Alpha Theta.

LinkedIn Profile

Sergio Fogel
CEO
AstroPay

Speaker's Profile

Sergio Fogel is one of the most recognized internet entrepreneurs in Uruguay and in Latin America in general. He founded several companies, among them Astropay (the leading alternative payments processor in Latam), Uniotel (Long Distance Carrier in Uruguay) and JetNumbers.com. Sergio is also the original founder and organizer of Punta Tech Meetup, a gathering of tech entrepreneurs held every January in Punta del Este, Uruguay. Sergio holds an MBA from INSEAD and a master's degree in computer science from the Technion. He previously worked as reseracher in IBM's Haifa Research Labs, as well as in sales for Oracle Corp.

LinkedIn Profile


Robbie Fritts
Fraud Manager
OpenTable

Speaker's Profile

Robbie Fritts leads Fraud for OpenTable, and has built the function from the group up. He oversees all company fraud risks and his main focus is on ecommerce products. Robbie and his team’s primary responsibilities are to define fraud strategy, establish automated detection solutions, and drive operations (e.g. analysis, support, chargebacks. etc.). In addition to fraud, Robbie works in many cross functional groups and advises audiences on relevant risks. He is an integral part of scaling OpenTable’s innovate Payments Solution. He is active in the fraud community and you can frequently find him at fraud meet-ups or events. Prior to OpenTable, Robbie spent 4+ years as a Manager of Trust & Safety at the online remote work marketplace, oDesk (now Elance-oDesk).

LinkedIn Profile

Roberto Girolami
Program Manager
Expedia Inc.

Speaker's Profile

Roberto Girolami is a Software Architect for Expedia Inc.’s Global Consumer Payments team. His expertise is in systems design and the B2B integration with 3rd parties within the travel industry, focused on the payments and accounting space. Most recently he worked on the integration and worldwide roll-out of 3-D Secure for the major divisions of Expedia Inc. Previously he led the program management for the integration of several PSPs to increase the breadth and reach of payment methods offered by Expedia’s brands both in mature and emerging markets. Prior to Expedia, Roberto worked on travel systems integration at Newtrade Technologies (now part of Expedia) where he also served as architecture co-chair of the OpenTravel Alliance, Logibro (now Accovia), a provider of Tour Operator systems where he led the integration effort of the company’s systems with multiple client accounting systems and at Air Canada Vacations, where he was the systems designer of an in-house built from scratch CRM system.

LinkedIn Profile

Ralf Gladis
Co-founder and Managing Director
Computop

Speaker's Profile

Ralf is the Co-founder and Managing Director of the German based companies Computop GmbH and Computop International GmbH. In addition, Ralf acts as CEO at Computop, Inc. and Managing Director at Computop Hong Kong Ltd.
Prior to founding Computop, Ralf developed databases and wrote books and articles published by large German IT editors. In 1993 Ralf and Frank Arnoldt, a fellow Business Information Technology student at the University of Bamberg, Germany, founded Computop. Upon entering the ecommerce business in 1997, they founded German Computop GmbH. Today, the company provides international payment solutions to over 2,500 mid-large sized multichannel merchants with a yearly processing volume of $7 billion.
During the early years, Ralf acted as the architect of the Paygate’s software development, strongly utilizing his technical background. Later, he focused on sales and partner relations. Today, Ralf is responsible for the international expansion and strategic planning at Computop.

LinkedIn Profile

Gary Glover
Director of Security Assessment
SecurityMetrics

Speaker's Profile

Gary Glover is the Director of Security Assessment at SecurityMetrics and holds QSA (Qualified Security Assessor), PA-QSA (Payment Application Qualified Security Assessor), CISSP (Certified Information Systems Security Professional), and CISA (Certified Information Systems Auditor) security certifications. Gary has worked in the IT security industry as a QSA for over 10 years.  Before that, Gary spent 10+ years in as a software engineer at Novell, McDonnell Douglas, and other startups. Gary is the author of two US patents, and received a Masters of Science degree in Mechanical Engineering from Brigham Young University.

LinkedIn Profile


Roberta Gosselin
Senior Assistant Vice President
Amica Mutual Insurance

Speaker's Profile

Roberta Gosselin is a senior assistant vice president in the accounting department at Amica Mutual Insurance Company, a national provider of auto, home and life insurance. Her responsibilities include the billing and collection of approximately $1.8 billion in annual premiums across all billing and payment channels.

Prior to joining Amica, Roberta worked as a risk management consultant and an educator. She also has 12 years of financial auditing and reporting experience with KPMG LLP.

LinkedIn Profile

Guilherme Grund-Rafols
Global Payments Business Analyst
Expedia, Inc.

Speaker's Profile

Guilherme Grund-Rafols has extensive payments experience, having worked on both payments and fraud prevention teams in travel and fashion e-commerce. Having served also as an industry expert and also as a consultant, Guilherme now works at Expedia’s Global Consumer Payments heading several initiatives and also leading payment processing efforts in LATAM.

LinkedIn Profile

Anubhav Gupta
IT Director
Bell and Howell

Speaker's Profile

Anubhav Gupta is IT Director at Bell and Howell. He manages the SAP ecosystem at Bell and Howell and has lead several SAP integration projects. Anubhav holds Masters in Computer Science from North Carolina State University, Masters in Business Management from Xavier School of Management and Bachelors in Technology from Indian Institute of Technology, Kanpur.

LinkedIn Profile

Neeraj Gupta
Product Manager, Fraud Prevention
Vantiv, Inc.

Speaker's Profile

Neeraj Gupta has worked in different parts of the payments ecosystem for more than 10 years. In his current role as Product Manager, Fraud Prevention, he manages the eCommerce fraud-prevention product suite at Vantiv.  Prior to that, Neeraj built payment systems and fraud detection software on the merchant side as part of the IT organizations at AOL and Comcast.

LinkedIn Profile


Michael  Hagen
CEO
IDchecker

Speaker's Profile

Michael Hagen founded IDchecker, a specialist in online identity verification, in 2004. IDchecker was developed after identifying a strong need for efficient ID verification in the Dutch pre-employment industry. After a few of years of being market leader in the Netherlands, IDchecker entered the global market for online identity verification. IDchecker is now active in a range of industries all over the globe. Prior to IDchecker, Michael worked as a purchasing and logistics manager at Profish before leaving to build DyFlex, a private employment agency in North Holland. DyFlex was sold in 2008 to In Person.

LinkedIn Profile

Curt Haid
Director, Digital Risk Fraud & Payments
Ria Financial

Speaker's Profile

Curt is a dynamic, seasoned executive with over 20 years of experience in the financial services, payments and e-commerce industries.  He is known for his consummate business expertise, advisement and leadership within the credit and financial arenas.  His background covers a wide range of businesses, including credit cards, retail credit, payday lending, prepaid debit and international money remittance.  Throughout his career, Curt has specialized in risk management, fraud prevention, analytics and payment processing.  Curt is currently the Director of Risk Fraud & Payments at Ria Financial Services where he is responsible for the fraud mitigation and payment strategies for Ria’s digital business.  Prior to joining Ria, Curt held senior-level positions at HSBC, Citigroup, Nordstrom Bank, FICO, Think Finance and Rev Worldwide. Curt holds an MBA from Golden Gate University and is a graduate of Western Washington University with a degree in Business and Finance.

LinkedIn Profile

Murtaza “Zeke” Hamdani
Director of Web Services
Celerant Technology

Speaker's Profile

Murtaza “Zeke” Hamdani, the Director of Web Services for Celerant Technology is an e-commerce expert with over 12 years of experience in the retail industry.  With an ultimate goal of delivering cutting edge technology, Hamdani approaches information technology with the abilities of a programmer and the sensibilities of a retailer.  Hamandi believes that a keen eye for detail coupled with creative thought is key to creating the best products and this philosophy has helped him develop software that enables small and mid-market retail clients to compete effectively with juggernaut firms that have access to exponentially more resources.

LinkedIn Profile

Tricia Lines Hill
Senior Vice President of Business Development & Marketing
First Atlantic Commerce

Speaker's Profile

Tricia Lines Hill is the Senior Vice President of Business Development & Marketing at First Atlantic Commerce (FAC), a Bermuda-based online payment gateway and fraud solutions provider to banks and merchants across the globe.  Tricia holds a BA in History & International Development, a Masters degree in International Business, and over twenty years of experience in global marketing, corporate communications and business development.  Tricia is responsible for FAC's marketing and strategic communication efforts as well as FAC’s channel partner programme, lead generation and merchant acquisition.

LinkedIn Profile


Charles Hoff
CEO and Co-Founder
PCI University

Speaker's Profile

Charles Hoff is the CEO and Co-Founder of PCI University, an innovative online platform www.pciuniversity.org geared towards helping Small and Mid-sized business owners and franchisors/franchisees to understand the complex issue of PCI DSS in plain English.    Charles entire career has been dedicated to combating ID Theft and Fraud beginning with his 19 plus years at Equifax Inc where he served as their Senior Vice President & International Counsel.   Charles also served over a decade as the General Counsel of the Georgia Restaurant Association and point man for the National Restaurant Association, providing its members with PCI DSS and Data Security education and awareness programs. Charles has had the pleasure of representing  some of the country’s largest chains and franchisors as well as helping small and medium sized firms navigate PCI DSS and deal with the aftermath of security breaches.

LinkedIn Profile

Jason Hogsed
Senior Manager, Global Trust & Safety Operations
StubHub

Speaker's Profile

Jason Hogsed is the head of global trust and safety operations at StubHub, an eBay company. StubHub is the world's largest fan-to-fan ticketing marketplace. Jason's operations teams are the 24x7 eyes and ears protecting Stubhub, the marketplace and StubHub's fans, around the globe. For the past 15 years, Jason has been managing fraud and risk by developing anti-fraud strategies using a combination of big data analytics, technology, and effective people management. Today, Jason has oversight of transactional fraud risk, risk modeling, user agreement adherence, chargebacks and collections handling.

LinkedIn Profile

Beth Horowitz Steel
Global Payments Executive
innoburst, llc

Speaker's Profile

Beth is a transformational business leader who passionately pursues organizational innovation and exceptional customer experiences.  She has developed new products, created successful partnerships and driven technology and marketing innovation throughout her career, and is now leading those efforts with her own company, innoburst.

Most recently Beth was Senior Vice President, Global Marketing Solutions for Discover Financial Services. Charged with creating and delivering a “different kind of payment’s network”, her team successfully designed innovative global marketing campaigns, and created regional “go-to-market” strategies for emerging technologies, such as mobile and contact/contactless chip, around the world. Beth’s focus on developing new products and platforms, as well as systemic business model improvements, fueled bottom line revenue growth for the company.

Prior to Discover, Beth built a reputation for creating successful products and programs at MasterCard International. She created their first Global T&E Card Product, led one of the world’s first Chip Card Programs [MasterCard Cash in Australia] and transformed Co-branded Partnerships into a revenue producing organization.  As Senior Vice President of Advanced Payments, Beth went on to develop and implement MasterCard PayPass, and build the company’s early stage Global Innovation Practice.

Beth began her career at Working Woman Magazine before entering the Financial Services Industry at Shearson Lehman Hutton. She has a MBA from The Lubin School of Business, Pace University, NY and a BA from SUNY at Oswego, NY.

LinkedIn Profile

Noam Inbar
Vice President of Business Development
Forter

Speaker's Profile

Noam Inbar is a business and strategy professional with vast experience in global commerce, mobile and payments. Prior to joining Forter, Noam was VP of business Development and Strategy at Zooz, a global payments start-up, where she led the company’s growth and global expansion. Before that, Noam led the business development and marketing at PayPal and evangelized technology innovation among the Israeli startup community. Noam has led marketing new ventures for Orange where she founded company’s first e-Commerce platform. Noam has an MBA from the IDC-Wharton program.

LinkedIn Profile


Bob Jenisch
Partner
Boland Hill Media LLC

Speaker's Profile

Bob Jenisch is a partner at Boland Hill Media LLC, publishers of the Digital Transactions brand of payment products. His company was formed in 2003 and includes Digital Transactions Magazine, Digital Transactions News and www.digitaltransactions.net. In addition to Digital Transactions publications, Bob was instrumental in the launching of four magazine groups in the financial services industry over the last twenty years. Card Technology, Collections and Credit Risk, Card Marketing and IDWorld were created while employed in a senior management position at Faulkner & Gray, a Thomson Financial company. Bob’s publishing career began at Harcourt Brace Jovanovich Publications in various management positions on manufacturing publications.  Prior to that, he worked in sales and marketing positions for broadcast organizations in Mason City, Iowa as well as Rockford and Chicago, Illinois.

LinkedIn Profile

Greg Johnson
VP Security Strategy and Business Development
Lancera

Speaker's Profile

BYU graduate Greg Johnson has provided technology and cyber security solutions to large enterprise in both Canada and the US for over 30 years. As Cyber Security Strategist for Lancera, his team of experts provides “are you hackable?” assessments to enterprises worldwide. Greg also spent 6.5 years at a leading PCI security firm, 6 years at Novell, and owned his own training company.

LinkedIn Profile

Iain Johnston
Chief Operating Officer
Semafone

Speaker's Profile

Iain Johnston is Semafone’s Chief Operating Officer; responsible for all aspects of product development and delivery. This includes research and development, building and production, implementation and customer support. Previously, Iain was head of the PCI Programme at Sky and has also spent time as a consultant for BT developing their PCI value proposition. He joins Semafone from Strategic Transformation, where he has been a Director for ten years.

LinkedIn Profile

Nikhil Joseph
Analyst, Emerging Technologies Advisory Service
Mercator Advisory Group

Speaker's Profile

Nikhil Joseph is an Analyst with the Emerging Technologies Service at the Mercator Advisory Group. He graduated in May 2014 with a Masters (MALD) degree from the Fletcher School at Tufts University where he studied monetary policy and international business. At Mercator, Nikhil has worked with a range of clients in the payments space from banks and processors to card networks and federal agencies. He has extensively covered emerging technology topics including mobile payments, next generation loyalty, cryptocurrency applications, and big data analytics.

LinkedIn Profile


Osher Karnowsky
General Manager
Jomashop.com

Speaker's Profile

Osher Karnowsky is the General Manager of Jomashop.com. Osher has been with Jomashop since the year 2000 and has helped grow the company to become the largest independently owned watch website in the world, which  now ranks in the Internet Retailer top 250. Prior to working at Jomashop.com, Osher volunteered for the Chabad organization and headed a school, food kitchen and health clinic in Samarkand Uzbekistan.
Osher grew up in London England and graduated from the rabbinical college of Canada.

LinkedIn Profile

Brian Killeen
Product Manager of Reporting & Analytics
Accertify

Speaker's Profile

Brian Killeen is the Product Manager of Reporting & Analytics at Accertify.  Prior to this role, he was a fraud consultant for Accertify where he worked with numerous global, enterprise merchants in driving down risk.  He has 15 years’ experience and superior record of fraud/crime prevention in both the public and private financial services sectors.  He started his career as a member of the Computer Information & Technology Unit of the NYPD and has built fraud prevention functions from the ground up for Etsy.com as the Manager of Payments Risk Operations and at JPay.com as the Director of Fraud.  Brian completed his B.S. in Criminal Justice at Florida International University.

LinkedIn Profile

Joseph Kirkpatrick
Managing Partner
KirkpatrickPrice

Speaker's Profile

Joseph holds the CISA, CGEIT, CRISC, and QSA certifications as a certified specialist in data security, IT governance, and regulatory compliance. He has delivered auditing and security assessment services for more than 15 years.

LinkedIn Profile

Dan Kramer
Senior Vice President of Marketing and Merchant Services
SHAZAM Network

Speaker's Profile

Dan is responsible for directing the marketing and merchant strategic and operational functions for the SHAZAM Network. He leads the innovation and expansion of company merchant and marketing products and services, providing guidance and coordination from the customers’ perspectives.Dan has an extensive 19-year background in merchant portfolio management, electronic funds transfer (EFT) sales and EFT marketing. He joined SHAZAM in 1999 as a Merchant Product Manager and became the senior vice president of merchant services in 2001. From 2001 to 2006, Dan focused his efforts on strengthening and expanding SHAZAM’s acquiring business. He moved to his current role of senior vice president of marketing and merchant services in 2006.In 2007, Dan joined the board of directors for the Iowa Grocery Industry Association (IGIA). He has served as chairman of the IGIA, president of Prevent Child Abuse Iowa and currently serves on the boards of Iowa and Missouri Grocers Association and the YMCA of Greater Des Moines.Dan holds a bachelor’s degree in business administration from Loyola University in New Orleans, Louisiana. 

LinkedIn Profile


Kyle Largent
Business Systems Analyst
New Balance

Speaker's Profile

Kyle has worked in Contact Center operations roles since graduating from Blackburn College in 2006. He currently works as a Business Systems Analyst for New Balance in St. Louis, MO. In his current role Kyle is responsible for managing the company’s fraud control tool. This includes identifying and reporting on fraud trends and using this information to reduce manual reviews all while continuing to decrease chargebacks. When he is not investigating fraud trends, Kyle and his team are also responsible for the customer facing communication systems used in New Balance’s Customer Care Department. Kyle is an avid sports fan (both real life and fantasy sports) and has an extensive collection of fitted hats.

LinkedIn Profile

Troy Leach
Chief Technology Officer
PCI Security Standards Council

Speaker's Profile

Troy Leach is the Chief Technology Officer for the PCI Security Standards Council (SSC). In his role, Mr. Leach partners with Council representatives, Participating Organizations and industry leaders to develop comprehensive standards and strategies to secure payment card data and the supporting infrastructure.
He is a congressional subject matter expert on payment security and the current chairman of the Council’s Standards Committee. Prior to joining the PCI Council, Mr. Leach has held various positions in IT management, software development, systems administration, network engineering, security assessment, forensic analytics and incident response for data compromise. Mr. Leach holds a Master of Science in Telecommunications & Network Management as well as a graduate degree in Information Security Management from Syracuse University.

LinkedIn Profile

William Lee
Vice President, National Sales
WorldPay

Speaker's Profile

William Lee serves as Vice President, National Sales at WorldPay US.  He is responsible for leading new sales opportunities for the national sales team.  His team specializes in calling on Mid-Market and National clients with an emphasis on card not present,emerging markets, retail and restaurant businesses.A WorldPay veteran since 2008, William has over 20 years of experience managing and selling in the payments, telecommunications and the directmarketing industries.

LinkedIn Profile

John Lees
VP Sales, North America
ACI Worldwide

Speaker's Profile


Gregory A. Leos
General Manager, North America
Global Collect eCommerce

Speaker's Profile

Gregory A. Leos has over 15 years of experience in the electronic payments industry, working as an executive for many of the largest merchant acquirers and banks in the world.  Currently he is General Manager, North America for Global Collect (an Ingenico company), an industry leading, global PSP focused on eCommerce. In this role, Mr. Leos manages all aspects of Global Collect’s business operations in North America.  Previously he has held senior management roles for Global Payments, WorldPay and the data security firm, Trustwave.  For many years, Mr. Leos has been a sought after speaker at payments forums and national conferences where he has addressed topics ranging from “PCI DSS Compliance” to “Regulatory Changes Impacting the Payments Industry” and “Entrepreneurial Opportunities in the Modern Payments Landscape”.

LinkedIn Profile

Phil Levy
Vice President, eCommerce Solutions
First Data Corporation

Speaker's Profile

Phil Levy is Vice President, eCommerce Solutions for First Data Corporation.  In this role, Phil is responsible for product strategy and commercialization of First Data’s suite of Card-not-Present payment solutions.
Prior to joining First Data in 2009, Phil was Sr. Vice President, eCommerce at Fidelity National Information Services (FIS).  In this role, Phil was responsible for product development, sales and customer support for the Company’s eCommerce payment processing and risk management business.  Prior to FIS, Phil was Vice President, Retail & Government Solutions at eFunds Corporation responsible for delivery of payment and risk management solutions to the Retail and Government markets. 
Phil has more than 20 years experience in product management, sales, business development and marketing with companies including i2 Technologies, Savvis Communications and Hewlett-Packard.  Phil is a graduate of Lafayette College and the University of Rochester, Simon School of Business.

LinkedIn Profile

Stephen Lin
Senior Director of Business Operations
Smarter Travel

Speaker's Profile

Stephen Lin joined Smarter Travel more than a decade ago as Manager of Ad Operations.  Within a year he became the company’s first Product Manager and was subsequently promoted to Director of Product and then VP of Product around the time the company was acquired by TripAdvisor.  Stephen later jumped tracks by becoming VP of Audience Development and most recently Senior Director of Business Operations where he manages Fraud, Member Services, Compliance, Data Science, and Analytics.

Stephen is also a dotcom crash survivor and unabashed Star Wars geek whose brain is littered with entirely too much pop culture and music trivia.

LinkedIn Profile

Michael Liquornik
President
Fin-Serv Advisors Inc.

Speaker's Profile

Michael Liquornik is President of Fin-Serv Advisors Inc., a boutique advisory practice focused on various participants in the payments industry, including Financial Institutions, Processors, Payment Service Providers/Payment Facilitators, Commerce Platforms, Large Corporate Merchants and Private Equity/Venture Capital investors in the Payments Sector, in North America, Europe, LAC and Asia-Pac.  Mr. Liquornik has served as a Senior Executive and advisor in the Payments industry for over 15 years.  Mr. Liquornik, through Fin-Serv, advises and assists clients with Payments-related subject matter expertise, developing their Global “core payments” capabilities, entering new markets, understanding local forms of payments, credit/risk/compliance, banking and regulatory matters, as well as providing M&A advisory services on payments-related matters.  He previously served as EVP & Chief Operating Officer of Optimal Payments Inc. and EVP, Core Payments and Operations at NEOVIA Financial PLC, each of which provided payment solutions to merchants in general, and e-commerce merchants in particular.

LinkedIn Profile


Laura Lively
Sr. Credit Risk Operations Manager, eCommerce
Advance Auto Parts

Speaker's Profile

Laura joined Advance Auto Parts in October 2009.  She is responsible for the areas of payments, risk, disputes and fraud for Advance’s B2C eCommerce channel.  Previously Laura held positions with ShopNBC/Evine handling the operational portion of the Credit Department: including risk, fraud, and an inbound payment unit. Prior to moving into the retail & ecommerce environment, Laura handled fraud and investigations on credit, debit and commercial cards for two national banks. Laura has a Master’s Degree in Economic Fraud from Utica College in New York.
Speaking experience:
A seasoned Toastmaster, Laura has earned several speaking levels of expertise within Toastmasters’ educational tracts. She has also served several years in various positions of leadership in Toastmasters and in 2009 was named Area Governor of the Year. Laura shares her expertise on fraud and identity theft and enjoys speaking to diverse groups to include: college classes, small business networking groups and high school students.

LinkedIn Profile

David W. Lott
Retail Payments Expert
Federal Reserve Bank of Atlanta

Speaker's Profile

Dave Lott is a Retail Payments Expert with the Retail Payments Risk Forum of the Federal Reserve Bank of Atlanta and has more than 35 years of experience in the Retail Banking and Payments industries.  As part of the team at the Retail Payments Risk Forum, Dave works with payments stakeholders in researching payment systems and products, focusing on risks and mitigating strategies.  A key area of focus for his present work is customer, transaction and data security issues.  As such, Dave has done considerable work with the wide range of card and payment technologies including card; mobile devices including tablets, phones; other payment form factors, and their various delivery channels including ATMs, online and call centers.  Dave works with representatives from the Federal Reserve Bank in Boston in facilitating the meetings of the Mobile Payments Industry Workgroup.  He is a member of the BITS Payment Card Fraud Sub-Group as well as a representative of the Federal Reserve Bank of Atlanta in other inter-agency and intra-Federal Reserve System working groups.

LinkedIn Profile

Wendy MacKinnon Keith
CEO and Founder
Digital Retail Apps

Speaker's Profile

Wendy is CEO and Founder of Digital Retail Apps, inventor and patent author of SelfPay, an award-winning platform letting shoppers skip checkout lines at supported merchants.  With a background in channel and strategy consulting to Fortune 100 companies including IBM, Nokia, Ameritech, and Safeway, and a knack for identifying the early signs of market disruption, Wendy has been at the forefront of many retail and technology changes, developing winning strategies along the way. Prior to founding Digital Retail Apps, much of Wendy’s work has been to understand consumer behavior, segmentation and the shopper path to purchase. Wendy is a recognized thought leader in payments and mobile commerce, and frequent speaker and panelist at industry conferences and events.

Wendy is currently collecting experiences for her book, recounting her journey starting a company in this ever-evolving lightning fast paced payments industry.

LinkedIn Profile

Tom Malin
ERP Manager
Omega Engineering

Speaker's Profile

Tom Malin is the ERP Manager at Omega Engineering. He manages the SyteLine (CloudSuite Industrial) ecosystem and has lead the worldwide implementation of Sales/Manufacturing/Distribution sites across North America and Asia. Tom has integrated the SyteLine software with 3DSI to take advantage of tokenization with additional integration to third party shipping software. He is a seasoned IT executive with over 25 years of experience with ERP, data analytics, programming and operational/logistics management.

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Andre Malinowski
Global Managing Director, Payment and Financial Management Services
ModusLink Global Solutions

Speaker's Profile

Andre leads ModusLink's Financial Management Solution which is one of the pillars within ModusLink’s full-service e-commerce proposition. ModusLink’s aim is to reduce time to market and overcome barriers with a one stop shop solution. Helping merchants to tackle country and industry-specific e-commerce challenges is the main driver in Andre’s professional life. Together with his clients he develops their global payment strategies and looks beyond payment transaction basics by including financial management and e-commerce processes for an optimized approach to channel and territory expansion.  His expertise lies in understanding the complexities of global e-commerce ecosystems and in developing long-term financial management and payment strategies. One of his core areas of expertise are payment services with special regards to international credit cards, local debit cards and alternative payment methods available around the globe.

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Brad Malloy
Fraud Investigator
Riot Games

Speaker's Profile

Brad Malloy is a Fraud Investigator with Riot Games of Santa Monica, CA.   Prior to working at Riot, Brad worked in fraud for 3 years with Citi and TD banks on the front lines, handling regulation E claims and interfacing directly with customers.  Now, Brad works on creating and improving tools for chargeback management so that Riot can continue to be good stewards of our players' funds.  When not working on tools, Brad also works on stat tracking and automation.

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Jeff Man
Security Strategist & Evangelist
Tenable Network Security

Speaker's Profile

Jeff has compiled a rich knowledge base in cryptography, information security, and most recently PCI. With PCI impacting nearly every business vertical, he has served as a QSA and trusted advisor for both VeriSign and AT&T Consulting. As an NSA cryptographer, he oversaw completion of some of the first software-based cryptosystems ever produced for the high-profile government agency. Jeff is currently a Tenable Strategist, specializing in compliance. Specifically, Jeff offers over 30 years of information security experience and knowledge to help customers align Tenable products and solutions with the security best practices that are the foundation of all industry and regulatory security standards.

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Chris Marchand
Vice President of Business Development
Verifi

Speaker's Profile

Chris joined Verifi in 2012 and is Vice President of Business Development. In his leadership role, he has helped some of the world’s most recognizable brands mitigate CNP risk, recover revenue, reduce churn, and retain customers. As a seasoned payments industry expert, for the past 10 years Chris has advised merchants on a diverse array of payment improvement options, including payment operations, card brand payment regulations and overcoming PCI compliance challenges. In addition to his strategic business development and partnership responsibilities, Chris is a regular speaker at payment industry conferences and has educated thousands of merchants on payment fraud and risk mitigation, dispute and billing management and customer retention strategies.

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Jeff Mathena
VP IT & Information Security Officer (ISO)
TicketNetwork

Speaker's Profile

Jeff Mathena is an Information Technology leader and US Marine Corps veteran who is responsible for designing, implementing, and supporting TicketNetwork’s IT infrastructure. Jeff combines the discipline and adaptability of his military background with the fluidity of entrepreneurial environments and the structure of large Fortune 100 companies to build extremely efficient IT teams. Jeff’s teams partner with business operations to leverage technology to build value, drive growth, and create adaptable environments that are continuously improving. He has over 20 years of progressive IT leadership experience and previously served as Director of Technical Security for Lincoln Financial Group.

Jeff graduated Magna Cum Laude from the University of Massachusetts, Lowell with a Bachelor of Science in Information Technology (with a minor in business) and earned a M.S. in Computer Information Systems from Boston University.

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Ron Mazursky
Managing Director
Market Innovations Inc.

Speaker's Profile

Ron is a Managing Director at Market Innovations, a consulting firm that specializes in business strategy and the development/implementation of new products, services and businesses – with Ron focusing on payments industry.  He is an expert in consumer payments and his work has brought him to client engagements in North and South America, Europe and Asia. Most recently, Ron ran the debit advisory practice at Mercator Advisory Group and was active in researching all aspects of “pay now” products, including debit card fraud issues and solutions.  Ron has held senior management and consulting positions with financial institutions, payment networks and banking and payments consultancies.

He is a payments industry thought leader, having spoken at numerous payment conferences, written payment industry articles, taught Market Segmentation seminars to bankers, and created unique intellectual property based on consumer studies and predictive modeling. Ron has a BA in Psychology (Experimental) from Binghamton University and an MBA from the Tepper School of Business at Carnegie Mellon University.Ron is a Founder of NYPAY, the largest networking and educational association of senior payment executives and innovators and is currently a Board Member and Officer.

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Thomas W. McDonald
Vice President, US Enterprise Security
Paladion Networks

Speaker's Profile

Tom is VP for Enterprise Engagements for all security engagements at Paladion USA.  In this capacity he oversees the planning and implementation of full-service managed security programs for enterprise customers.
Over the last thirty years he has held various senior IT executive positions, successfully leading the design, development, implementation, and support of technology-based products, and managed security programs.
Tom’s security credentials include PCI QSA.

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Justin McDonald
Senior Risk Management Consultant
The Fraud Practice

Speaker's Profile

Justin McDonald is a Senior Risk Management Consultant with The Fraud Practice where he conducts data and business analysis for clients from a variety of industries across the globe in addition to leading the development and management of The Fraud Practice’s professional training and certification programs. Since joining the Fraud Practice in 2010 Mr. McDonald has been called on to perform extensive analysis for clients on various consulting engagements, provided in-depth analysis for merchant’s as the manager of The Fraud Practice’s Chargeback Monitoring Report, and has conducted detailed research; writing industry specific white papers, blog posts and prepared research documents. Mr. McDonald holds a Master of Science degree in Applied Economics, Bachelor of Science degree in International Affairs & Economics, as well as the eCommerce Fraud Professional Certification.

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John McDonnell
Co-founder and CEO
Bitnet Technologies Lt

Speaker's Profile

John McDonnell is the co-founder and CEO of Bitnet Technologies Ltd, a payment processing platform that enables merchants to accept digital currencies such as Bitcoin.  Prior to founding Bitnet, John has held executive roles at Visa, CyberSource (acquired by Visa in 2010), Paymo (now BOKU), PaylinX (merged with CyberSource in 2000) and TNS.  Earlier in his career, John practiced securities law and has also been an active private investor with extensive board experience.  John earned his B.A. degree with honors from Stanford University and his J.D. from UCLA law school.

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Bernard McManus
Fraud Product and Strategy
Western Union

Speaker's Profile

Bernard McManus leads the Fraud Product and Strategy organization at Western Union. Focused on tackling fraud and risk in a diverse ecosystem of websites and mobile apps for the largest money remittance company in the world. Previous fraud and security product roles spanning over a decade include leading the fraud and security product group at Deluxe Corporation, working on product marketing for Adaptive Authentication at RSA, and building IDSecure identify theft detection for Affinion Group.

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Doug Meal
Partner
ROPES & GRAY LLP

Speaker's Profile

Seasoned trial lawyer Doug Meal represents companies in complex transaction-related disputes arising from all varieties of business agreements. Most recently, he has played a leading role in the firm’s privacy and data security practice, specializing particularly in representing clients targeted by litigation and government investigations stemming from highly publicized data security breaches. As the lead outside lawyer handling claims stemming from the data security breaches suffered by Target, Sony, Neiman Marcus, Heartland Payment Systems, The TJX Companies, Hannaford Brothers, Aldo, Genesco, and Wyndham Hotels—some of the most highly publicized data security breaches in recent years—Doug has become the national leader in defending companies that suffer significant data security breaches involving consumer information against the ensuing claims and regulatory investigations.

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Ruston Miles
SVP and Chief Innovation Officer
Bluefin Payment Systems

Speaker's Profile

Ruston brings 20 years of payment security experience to his role of Chief Innovation Officer where he serves as Bluefin’s security thought leader and technology evangelist.  Ruston founded Bluefin in 2002 and speaks at conferences and industry events on payment security throughout the year. Bluefin was the first North American-based company validated by the PCI SSC for a retail point-to-point encryption (P2PE) solution in March 2014, and was the first company worldwide to receive PCI validation for mobile P2PE in December 2014. Ruston is a PCI Professional (PCIP), Certified Payment Professional (CPP), Certified Internet Business Strategist (CIBS), and an active participant with the PCI Security Standards Council (SSC).

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Michael Mings
eCommerce & Application Security Risk Manager
FedEx Services

Speaker's Profile

Throughout his career Michael Mings has been drawn towards positions where he can focus on solving challenging business problems with new and creative technical solutions.  His entrepreneurial spirit, impromptu technology expertise and ability to construct exceptional teams have enabled him to develop a track record of success under the most demanding circumstances.
He currently serves on the leadership team at FedEx over a team of 30 with responsibilities to ensure that all global enterprise solutions maintain the highest security standards and surpass all regulatory requirements.  During his tenure at FedEx he has had numerous accomplishments including the founding of the risk management division for fraud and cargo security.  This division is responsible for threat identification and remediation over a global logistics network covering 220 countries and territories, more than 300,000 employees, millions of customers, around 8 million daily shipments and annual revenues of approximately $42.7 billion.  A portion of this work has been recognized by CSO Magazine and received the CSO40 Award in 2013.

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Angela Montoya
Senior Product Analyst
41st Parameter, A Part of Experian

Speaker's Profile

Angela has spent the last twelve years in the eCommerce and digital fraud space specializing in risk and chargeback management. As part of the Global Fraud and ID team at Experian, her roles have included risk analyst, product marketing analyst and product management. She enjoys learning about the work that goes on behind the scenes during seemingly everyday transactions as that perspective helps her understand and mentor others on how incredibly complicated everyday events can be. During her free time she enjoys yoga, hiking, and binge watching the latest series available on Netflix.

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Will Mowat
Risk Analyst
Shopify

Speaker's Profile

Will Mowat has been working in risk and fraud prevention for 8 years.  His initial years were spent with Protus guiding their initial fraud prevention platform, and then continuing with j2 Global as a Sr. Risk Analyst after they acquired Protus in 2010.  In 2013, Will joined Shopify as the original Risk Analyst and he has been heavily involved Risk Prevention strategies including Collections, Risk Analysis, Underwriting, and Fraud Prevention for Shopify Payments (Shopify’s built-in payment platform).

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Amy Mushahwar
Counsel and Chief Information Security Officer
ZwillGen PLLC

Speaker's Profile

Amy Mushahwar is a data privacy and security attorney with more than 15 years experience in the technology industry in both legal and technical capacities. She regularly advises on regulatory issues involving e-commerce and information security, such as, the use of mobile platforms in banking transactions, online payment platforms and PCI compliance for payment cards. Additionally, Amy has considerable experience assisting companies of all sizes with establishing information security programs from the ground up and helping companies with established security programs update their information security risk management posture.

LinkedIn Profile


Skip Myers
Director of Loss Prevention and Risk Strategy
Micro Center/Micro Electronics Inc.

Speaker's Profile

Skip Myers is Director of Loss Prevention and Risk Strategy at Micro Center/Micro Electronics Inc., a leading computer and electronics retailer and eCommerce company. Skip’s experience spans over 30 years across law enforcement, fraud investigations, retail loss prevention, eCommerce risk strategy and on-line fraud prevention. Skip is focused on building strategic partnerships and developing eCommerce fraud and risk programs. He has successfully led teams to investigate and reduce charge-backs related to card-not-present fraud while prosecuting offenders, increasing on-line revenue and manual review efficiencies. Skip is actively involved with industry events as a speaker and contributor to articles covering a range of topics that include, “How to Ruin a Bad Guy’s Day”.

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Rob Nathan
SVP, Product Development & Delivery
CardConnect Payments

Speaker's Profile

Rob Nathan has more than a decade of technology consulting, operations and business development experience. Prior to entering the payments sector, Rob led business recovery and technology integration projects with PricewaterhouseCoopers and FTI Consulting. In this role, he advised debtors in Chapter 11 restructurings, provided expertise in data analytics and information management and implemented operational improvements for clients across multiple industries.

Since joining CardConnect in 2009, Rob has led the company’s integrated payments initiative and oversees the strategic growth of technology and core product offerings.

Rob is a graduate of Indiana University’s Kelley School of Business, where he majored in Computer Information Systems, Business Process Management and Operations Management.

LinkedIn Profile

Kelly O’Brien
Owner
K&S Associates

Speaker's Profile

Kelly is the owner of K&S Associates specializing in consulting services for PCI Compliance, Risk Management, Security Awareness, technical writing and policies & procedures.  She has an extensive background with over 20 years’ experience in IT.  Kelly has conducted several presentations for various audiences on topics such as Internet Safety for Kids, Cyberbullying, Social Media & Identity Theft, and PCI Compliance. Her article “Payment Card Industry Data Security Standards” was published in the October 2012 PENTest Magazine and she has participated in several panel discussions at various events and conferences.
As a graduate of Western New England College with a Bachelor’s in Accounting, Kelly continues to pursue her interests and passion in the criminology and IT fields. She belongs to several organizations – High Technology Crime Investigation Association (HTCIA), Association of Certified Fraud Examiners (ACFE), Massachusetts Association of Crime Analysts (MACA), and ISACA. Kelly is a Certified Fraud Examiner (CFE), Certified Information Systems Auditor (CISA), and Certified Payment Card Industry Internal Security Assessor (PCI ISA).  Additionally, she is currently pursuing her Master’s in Cybersecurity with a concentration in Intelligence & Operations at Utica College.

LinkedIn Profile

Michael Orlando
CEO, Co-Fonder
Fit Pay, Inc.

Speaker's Profile

With 22 years of experience in the payment services industry, Michael is an inspirational and strategic-minded leader who has played a key role in the growth and development of successful teams and companies.

In 2014, Michael started Fit Pay, a platform to enable an entirely new way for securely transacting consumer sales via wearable devices. It frees consumers from having to carry cash or credit cards by allowing their identity and payment information to be activated with unique biometric indicators.

Prior to founding Fit Pay, Michael served as Chief Sales & Revenue Office at Jumio; a next-generation payments and ID software-as-a-service company that utilizes proprietary computer vision technology to reduce mobile payment friction and ID fraud.

As Senior Vice President, Global Sales and Services at CyberSource, Michael oversaw all enterprise sales and professional services functions worldwide. During his tenure, Michael was responsible for driving revenue growth from $35M to $340M and establishing new international offices in Singapore, China, Brazil, Australia, and Dubai. In 2010, he served in a primary role in the acquisition of CyberSource by Visa Inc., guiding the business strategy, establishing the synergy rationale of the acquisition, and assisting with the negotiation and execution of the transaction, which resulted in a $2B purchase price – a 42% market premium.

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Jason Oxman
CEO
Electronic Transactions Association

Speaker's Profile

Jason Oxman is the CEO of ETA, the global trade association representing more than 500 payments and technology companies. He brings two decades of policy and industry experience to ETA’s expansive payments technology activities. Oxman joined ETA from the Consumer Electronics Association, prior to which he served as general counsel of a trade association and vice president of a Silicon Valley-based technology company. He worked at the Federal Communications Commission to develop and implement technology policy. He began his legal career as a law clerk for the Maine Supreme Court, and he is also a former broadcast journalist. Oxman received his B.A. cum laude from Amherst College, and his M.S. and J.D. from Boston University.

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Ying Ying Pang
Fraud Queen
Smarter Travel

Speaker's Profile

’Fraud Queen’ is just one of the titles she’s earned after seven years at SmarterTravel, a subsidiary of TripAdvisor. (No really, it says so on her business card.)  When she’s not reigning over fraud for two online travel brands – Jetsetter.com and Tingo.com – she handles analytics for business operations, product management, sales, and marketing across all seven brands within the SmarterTravel portfolio.

Ying Ying has soft spots for 90s R&B, professional tennis, and ruthlessly pranking co-workers; said spots cover approximately 72% of her heart.

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Harold Paulson
Director of Fraud Risk Management North America
eBay Enterprise

Speaker's Profile

Harold Paulson is the Director of Fraud Risk Management North America for eBay Enterprise.  In this role, Harold is responsible for managing ecommerce fraud risk for 100+ retail websites with over $5B in annual sales.  
Before joining eBay Enterprise in 2011, Harold was responsible for ecommerce authorizations policy and merchant risk management for Chase Card Services.  Harold has over 25 years of card industry experience in technology, operations, and risk management, and is a co-inventor for several patented fraud risk innovations.

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George Peabody
Senior Director
Glenbrook Partners

Speaker's Profile

George Peabody is on the Bitcoin team at Glenbrook Partners, one of the authors of Glenbrook’s Bitcoin and Beyond workshops.  He’s worked for Glenbrook clients and written widely on payments security, authentication, and identity management.
George brings 10 years in payments technology and 25 years in IT and entrepreneurial management to help clients with strategy and market development. He applies his consulting expertise across a  range of business and technology issues with particular emphasis on competitive positioning, technology investment road mapping, and innovation.

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Amy Pierce
Attorney
Pillsbury Winthrop Shaw Pittman LLP

Speaker's Profile

Ms. Pierce practices in Pillsbury’s litigation department. She has considerable experience defending clients in a wide array of industries to defend against cases filed in state and federal courts involving class allegations of violations of various consumer protection statutory schemes, including California’s gift card law, Unfair Competition Law, Consumers Legal Remedies Act, and Song-Beverly Credit Card Act of 1971. She also routinely consults with clients regarding their gift card, prepaid card and loyalty programs and compliance with the gift card provisions in the federal CARD Act and the state gift card laws, and unclaimed property laws as well as compliance with money transmitter laws and other licensing laws, anti-money laundering laws, privacy laws, and supply chain-related laws.

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Denise Pollock
Senior Manager, InfoSec Anti-Fraud
Walmart Global eCommerce

Speaker's Profile

Denise is the Senior Manager of Information Security Anti-Fraud for Walmart Global eCommerce with responsibility over the front-end fraud eco-system and risk mitigation.  Joining Walmart in 2005, she learned about corporate fraud which paved way to a career in Walmart eCommerce’s fraud space where she has vast experience with payments, risk, and chargebacks for Walmart’s US (walmart.com) and Canada (walmart.ca) eCommerce markets.

LinkedIn Profile

Marlen Prato
Director, eCommerce Solutions
First Data Corporation

Speaker's Profile

Marlen Prato is Director within First Data Corporation (FDC).  In this role Marlen has the direct responsibility for developing and executing the product strategy to grow the Company’s business in the Payment Facilitator market.  Marlen has full cycle responsibilities for understanding Client requirements in this market as well as the competitive, regulatory and Compliance risk factors associated in delivering the Payment Facilitator program both in the US and internationally.
Prior to this role, Marlen led the National Client and Account Management team at First Data Corporation (FDC) – compromised of the Account Management Teams for Prepaid,  TeleCheck,  eCommerce,  Retail and Travel/Hospitality Client Executive Teams. She was responsible for client relations to drive a cross product support culture to create a more efficient environment and enhance the client experience.  Before assuming that role, Marlen served as the product owner for the First Data Global Gateway.  
When Marlen joined First Data in 1997,  she held numerous positions of responsibility ranging from managing strategic partner relationships in Global Partner Management and project management in Compliance and Prepaid. 

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Aaron Press
Director, Market Planning, eCommerce and Payments
LexisNexis Risk Solutions

Speaker's Profile

Aaron Press is Director, Market Planning, eCommerce and Payments, at LexisNexis Risk Solutions.  Aaron's experience stretches across the payments and technology industry landscape, from issuing to processing to acquiring. He is a frequent speaker at industry events and has published articles and white papers covering a range of issues in payments.  Previously, Mr. Press led strategic initiatives to develop and market secure electronic payment products and solutions, including EMV and mobile payments, for issuers, processors, and merchants at Gemalto. At Chase Paymentech, he directed payments industry research, competitive analysis, and thought leadership programs to drive marketing, innovation, and product development. Mr. Press also worked in corporate development at Alliance Data, directing strategic analysis of new innovations in payments and loyalty services. He holds a Master's Degree from George Mason University, and a BA from The University of Texas at Austin.

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Jenny Qian
Financial Planning & Analysis Manager
Twitch

Speaker's Profile

Jenny Qian is the Financial Planning & Analysis Manager at Twitch, the world’s leading social video platform and community for gamers.  She is responsible for Twitch's financial forecast and strategic planning efforts regarding international expansion, music and corporate development opportunities.  A wearer of multiple hats, Jenny also leads the fraud prevention efforts at Twitch.  

Prior to Twitch, Jenny was a FP&A Manager at Quantcast, an audience measurement and media targeting company.  She started her career as an Investment Banking Analyst at Citigroup in New York where she advised companies on M&A and financing transactions in the oil & gas industry.  Jenny graduated in 2010 with a BBA and MPA from The University of Texas at Austin.

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Raymond Qu
CEO and President
Geoswift

Speaker's Profile

Raymond Qu is the President and CEO of Geoswift Limited, and active key executive member of many of China’s leading Banking and Cross Border e-commerce Associations. Under his leadership and focus, Geoswift provides payment, remittance, foreign exchange, and prepaid-card services in the global market.

With over 21 years of management experience, Raymond has built Geoswift from humble beginnings to a leading provider of cross-border payments by strategically partnering with fellow innovative companies within the global payments industry, driving state-of-the-art technical development of its technology, and recruiting executives from Travelex, MasterCard, Global Collection, China UnionPay, McKinsey, Paypal, and EA, and other major financial institutions globally.

Prior to founding Geoswift, Raymond held various management positons at leading financial institutions and consulting companies and is currently an appointed senior adviser to BDC (Business Development Bank of Canada), and senior adviser of the finance research institute of the State Council Development Research Center of China.

He holds an MBA degree from the Saunders School of Business at the University of British Columbia, Canada.

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Bharathi  Ramavarjula
Payment Partnerships
Facebook

Speaker's Profile

Bharathi Ramavarjula is responsible for APAC Payments at Facebook. She brings a wealth of experience to Facebook, having successfully implemented global payment connectivity for large enterprises (Walmart.com, Microsoft, Amazon and Hewlett Packard) as well as top payment companies (Visa and PayPal). Prior to Facebook she led the product management function at Cybersource and was responsible for expanding Cybersource's payment reach across the globe. Earlier she drove Walmart.com's ecommerce and mobile payments in emerging markets. While at Visa, Bharathi focused on driving ecommerce product innovation and increasing Visa acceptance via dynamic authentication and Visa Alerts. Previously she developed payments web services at Amazon and cross border payments at PayPal. Bharathi’s career began at Hewlett Packard Labs as a research scientist designing algorithms for code generation and compilers.

She holds an MBA from Stanford Business School, and MS in Computer Science from UMASS, Amherst.

LinkedIn Profile

Rick Ricker
VP, Business Development for Enterprise Payment Solutions
3Delta Systems

Speaker's Profile

Rick Ricker is Vice President of Business Development for Enterprise Payment Solutions at 3Delta Systems.  He is responsible for the strategic development and management of the CardVault tokenization service and sales to 3DSI’s enterprise customers which CardVault targets.  Previously, he was 3DSI’s Director of Operations where he helped develop 3DSI’s customer support, product delivery, sales and billing infrastructure, managing all implementation and service issues.  A 3Delta veteran since 2000, Mr. Ricker has over 30 years of experience in operations, marketing and finance, in the federal government, real estate and card processing industries.

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Chester Ritchie
SVP, Head of Strategy
Worldpay

Speaker's Profile

Chester Ritchie brings his sales and marketing experience in the technology and payment processing fields to his current position of SVP, Head of Strategy. Before joining Worldpay, Chester created the award-winning Retail STAR point-of-sale software. He also created the top-selling payment processing software called X-Charge. During his tenure with an ISO, he built the company into a powerhouse through sales initiatives that resulted in a share price appreciation of 1,850 percent, tens of thousands of new customers and hundreds of new business partners. He excels at helping companies unlock value through tech­nology, partnerships and private equity.

LinkedIn Profile

Michael Roche
VP, Consumer Authentication
CardinalCommerce

Speaker's Profile

Michael Roche is the Vice President of Sales Engineering, where he focuses on developing and strengthening relationships with enterprise partners, in order to provide them with eCommerce solutions tailored to their needs. He is instrumental in soliciting feedback from Customers to improve current products and shape new product development. Michael has been with CardinalCommerce since 2003, serving in many different capacities throughout his tenure. He is the founding member of the sales force and merchant support teams, where he has had the opportunity to contribute and lead the development of all of Cardinal’s Consumer Authentication programs, while working very closely with both Visa and MasterCard on their design and deployment of 3-D Secure. Michael is is active with many industry organizations He is frequently invited to speak at industry events on various payments- and fraud-related topics, in the U.S. and internationally.

LinkedIn Profile

Cameron Ross
Director of Payments Strategy
Eckoh

Speaker's Profile

Cameron helps drive Eckoh's preeminent position of PCI DSS expertise and managing CNP cardholder data in the contact centre field. Co-founding an international secure call recording solutions business in 2001 called Veritape, Cameron followed this business with its sale to Eckoh in 2013. Cameron coded core elements of Eckoh’s call recording platform which is now deployed on call centre desktops around the globe. Most recently, Cameron facilitated the invention of Eckoh’s patented CallGuard technology. This innovative solution enables companies around the world to prevent sensitive card data from accessing their call recording systems or agent screens.

LinkedIn Profile

Seth Ruden
Senior Fraud Consultant
ACI Worldwide

Speaker's Profile

As a Senior Fraud Consultant with ACI, Seth has primary responsibility for working with payments risk management customers to optimize their ACI Proactive Risk Manager environments and ongoing fraud prevention strategies. A member of the global ACI Payments Risk Consultancy team, Seth provides intelligence on fraud trends and threats.

A tenured professional in global fraud, risk and compliance, Seth has held roles at Q2, Fiserv and HSBC, specializing in card fraud, online banking fraud, anti-money laundering monitoring, audit and enterprise risk management. Seth has been quoted and published in various media outlets including BankInfoSecurity.com, CSO, IT Security News, SC Magazine and USA Today.

Seth is a graduate of Portland State University with a degree in Finance.

LinkedIn Profile


Shaunt Sarkissian
CEO
Cortex MCP

Speaker's Profile

Shaunt Sarkissian is an accomplished mobile payments executive and is founder, CEO and a director on the B.O.D. of Cortex MCP - provider of a next-generation mobile wallet payment platform that unlocks the potential of the rapidly evolving mobile commerce market. Prior to founding Cortex MCP in 2012, Shaunt was the vice president of strategic business development at ROAM Data, Inc., an early mover in the mobile POS solutions market. At ROAM Data, Shaunt led the company's client acquisition strategy and spearheaded relationships with key ROAM clients, including PayPal, Groupon, Google and others. Previously, Shaunt founded Sarkcom Corporation where he spearheaded the drafting of four innovative US patents which form the basis of the Cortex platform. In addition, Shaunt served in a range of sales, business development and corporate strategy roles with CyberSource and FEI Company.

LinkedIn Profile

John Sarreal
Senior Director of Products, Global Decision Analytics
Experian

Speaker's Profile

John Sarreal drives the company’s product initiatives and strategy for the company’s CNP, Account Originations and Account Takeover fraud products. As a Senior Director in Experian’s Global Decision Analytics business unit, he is responsible for the integration of FraudNet products and technology into the overall Fraud and Identity strategy and continues to oversee product development for the platform. John frequently speaks on mobile technology and fraud topics and has recently been cited on topics ranging from mobile banking to Apple Pay fraud.

Prior to joining the company, John applied his mobile industry expertise in Product Management leadership roles at DeviceAnywhere (now part of Keynote Systems) and Corrigo, Inc.

John received his BA in Economics from Swarthmore College.

LinkedIn Profile

Michael Schramm
Principal
Global eCommerce Channel Strategy

Speaker's Profile

Michael is the former head of eCommerce Programs and Operations for digital design software company Autodesk, Inc., creators of AutoCAD. Under his leadership, the organization established global operations to build and expand the transactional capabilities for the online channel.   After successfully re-platforming the eCommerce infrastructure, he led the transition to SaaS and a recurring revenue model through subscription sales. Drawing on this experience, he is now advising software manufacturers and digital goods companies in the creation, optimization and expansion of the online channel with an emphasis on digital marketing, platform selection for eCommerce transactions and payment processing and operations change management.

LinkedIn Profile

Nuno Sebastiao
Co-Founder and CEO
Feedzai

Speaker's Profile

Nuno is a co-founder of Feedzai, a machine learning platform for anti-fraud. Previously, Nuno led the development of the European Space Agency Satellite Simulation Infrastructure, having successfully and virtually landed the history-making Rosetta comet chaser space probe. Today, Nuno and his top team of data scientists and aerospace engineers at Feedzai are keeping commerce safe for the mightiest financial services companies on earth.

LinkedIn Profile


Colin Sims
Chief Operating Officer
Delivery.com

Speaker's Profile

Colin joined Delivery.com in 2009, initially as Vice President of Operations, and was promoted to Chief Operating Officer in 2011, managing finance, strategy, and operations for the company. After nearly a decade on Wall Street, Colin decided to pursue a more entrepreneurial path, initially acting as an advisor EATS.com, and subsequently assuming the role of Chief Financial Officer for the company. Prior to EATS, Colin was a Director in the Alternative Investments division of Credit Suisse, a founding member of the Structured Investments group at Bank of America, VP of  Equity Financial Products at Société Générale, and an investment banker to public & private utilities at Lehman Brothers.  Before pursuing his career in finance, Colin worked for NASA’s Microgravity Science Division in Cleveland doing theoretical research.

LinkedIn Profile

George Soto
Director of Corporate/Global Investigations and e-Commerce
Office Depot

Speaker's Profile

George Soto is Director of Corporate/Global Investigations and e-Commerce at Office Depot, where he’s responsible for leading major internal investigations globally and mitigating CNP (card not present) fraud for all North American web sites.  A calculated risk taker with deep fraud industry knowledge, George has championed and embraced the core values of integrity, accountability, innovation, team work and respect throughout his entire professional career.  He has been the recipient of Office Depot’s various leadership awards.   
George is a CFE (Certified Fraud Examiner), CFCI (Certified Financial Crimes Investigator) and CFI (Certified Forensic Interviewer) with over 20 years of experience in financial crimes.  
Before joining Office Depot, George worked in the retail and credit card industries; focusing primarily on high-level, organized fraud investigations, prosecution, shortage reduction/control, physical security and apprehensions.    
George holds a bachelor’s degree in Communication from Florida International University. 

LinkedIn Profile

Tracy Stack
International Sales & Order Risk Manager
Crutchfield Corporation

Speaker's Profile

Tracy has 19 years with Crutchfield Corporation with 11 years managing the risk review team.  Under her leadership the company has revamped manual review process to increase efficiency, provided agents with systematic workflow, reduced chargeback rates for 9 consecutive years increasing revenue targets and reducing fraud exposure.  Tracy holds a Bachelor of Science in Social Science from Florida State University.  She is actively involved with her sorority, Gamma Phi Beta, currently working with new chapters and finance.

LinkedIn Profile

Janice Stedman
Loss Prevention Supervisor
Tommy Bahama

Speaker's Profile

Janice Stedman is an expert in the eCommerce Fraud profession. With over 20 years’ experience in the field, she has worked with several worldwide eCommerce retailers.  Whether working directly for a retailer or in a consultant capacity, Janice has successfully increased sales, lowered chargeback rates, reduced manual review times, and decreased fraud attempts and actual losses.

Janice has extensive knowledge in setting up fraud logic parameters, writing rules and scoring components.  In addition to widespread comprehension of fraud for both 'card present' and 'card not present' transactions Janice is vastly educated in credit card payment processing and Visa/MasterCard regulations, as well as, PCI and Sarbanes Oxley requirements. Janice is also well versed in the operations and set up of call centers with regards to writing policies and procedures and educating teams in order to provide world-class customer service.

LinkedIn Profile


David Stewart
Corporate Security Manager
Virgin America

Speaker's Profile

David Stewart manages the Corporate Security department of Virgin America, which he has done since the airline's launch in 2007.  David, along with his Corporate Security team, manages physical campus security, loss prevention efforts, regulatory matters and threat evaluations.

David consults on the security direction and leadership for a wide variety of events, including Virgin America launches, across the U.S.  Prior to joining Virgin America, David spearheaded airport security communications and policies for American Airlines.

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Rich Stuppy
Chief Operating Officer
Kount

Speaker's Profile

For more than a decade Rich has been involved in developing fraud mitigation, compliance and big data strategies. Rich came to Kount after 14 years with a fortune 50 retailer. His background in enterprise-class systems has helped shape Kount’s into an industry leading platform that helps clients boost sales and beat fraud. Kount has been recognized as an award winning, reliable and highly-scalable platform.

LinkedIn Profile

Bootcamp Surprise Speaker
Financial Expert
TV Personality

Speaker's Profile

This surprise guest speaker is not only a financial expert who is commonly seen on CNN, MSNBC, CNBC and Fox Business News (to name a few) - but also a successful entrepreneur and bestselling author who contributes weekly to Entrepreneur.com, Business Insider, Wells Fargo Elite Daily, and Amex Express Open Forum.  Named one of the Top Experts & Top 10 Business Coaches to follow on Twitter; he is highly regarded as a leader among merchants.  His passion is to teach proven and successful growth strategies - and to inspire expansion regardless of the economic climate.

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Jason Tan
Co-Founder and CEO
Sift Science

Speaker's Profile

Jason Tan is the Co-Founder and CEO of Sift Science, a San Francisco technology company that fights online fraud with large-scale, real time machine learning. He previously served as CTO of BuzzLabs, a machine learning startup acquired by InterActiveCorp. Prior to that, he was an early engineer at two Seattle startups, Zillow.com and Optify. Jason graduated at age 20 from the University of Washington in 2006 with a Computer Engineering degree, magna cum laude.

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Adam Taylor
Senior Manager, Payments Security
Discover Financial Services

Speaker's Profile

Adam Taylor, Senior Manager for Discover Network's Payment Security Team, brings to the table 12 years of Financial Services experience.  Having previously held positions in Marketing , Decision Support and Information Technology,  Adam currently focuses within the Risk organization on minimizing fraud losses through the promotion of collaboration/understanding between Merchant, Issuing and Acquiring Communities.  In addition to co-chairing the Merchant Risk Council's Conference Committee, Adam organizes multiple risk summits each year for Discover Network and Diners Club International Partners.  Prior to joining Discover, Adam held decision support roles at Acxiom and  worked as an equity analyst for an independent research firm.  Adam holds a bachelor degree in Economics, with emphasis on International Trade.

LinkedIn Profile

Amador Testa
Chief Product Officer
Emailage

Speaker's Profile

Amador Testa is a product and risk management expert with 15 years of expertise in financial services fraud prevention.  As Emailage’s Chief Product Officer, Mr. Testa oversees the research and advancement of the latest technologies in fraud strategy.  Under his leadership, the company has received national acclaim and has been recognized by Forbes as one of the Most Promising Companies in America.  Prior to joining Emailage, Mr. Testa was the Director of Personal Savings & Card Acquisitions Fraud Risk Management at American Express and later Senior Vice President for Fraud Risk at Citigroup. Mr. Testa has a bachelor’s degree in Law and a master’s degree in Business.

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Jeffrey Thaler
Global Head of Business Development
BillTech

Speaker's Profile

Jeffrey Thaler is a seasoned attorney with diverse experience in payments, business development and e-commerce.  Prior to entering the payments industry 15 years go, he represented entertainment companies such as Fox, Warner Brothers and the William Morris Talent Agency. Today he is a senior member of BillTech's executive team.  Jeffrey is responsible for BillTech's strategic planning efforts, acts as the company's senior in-house counsel, and collaborates in risk management and product development.  Jeffrey has been instrumental in cultivating strategic partnerships with key industry stakeholders and successfully introducing 40+ different payment options across 62 different currencies to BillTech's secure payment platform.

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Paul Thompson
CFO
Cooperative Response Center, Inc.

Speaker's Profile

Paul Thompson is the CFO for Cooperative Response Center, Inc (CRC).  CRC is a 24/7 contact center and alarm monitoring station, providing service excellence to over 350 members and associate members nationwide. CRC offers seamless contact center and alarm monitoring solutions, including call handling, line crew dispatch, AMI/CIS/OMS integration, CRCLink® outage communication software, and alarm monitoring. CRC also offers outage texting services and video monitoring of substations to its membership. Since 1992, CRC has steadily increased the size and scope of its operation with offices in Austin, Minn.; Dunlap, Tenn.; and Abilene, Texas. CRC serves organizations in 42 states, representing over 5.8 million consumers.

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Kathy Tomasofsky
Partner
Two Sparrows Consulting, LLC

Speaker's Profile

Kathy Tomasofsky is an experienced operations and project management professional with more than 20 years of experience in Insurance and Financial Services.  Most recently, Ms. Tomasofsky served as the Senior Director of Operations for the Network Branded Prepaid Association (NBPCA).  In this role, Ms. Tomasofsky provided management of the Association operations including event and marketing planning, financial review, business development, and member communications. Ms. Tomasofsky managed the Prepaid Financial Crimes Task Force (FCTF) and was the fraud liaison to regulator and law enforcement agencies, as well as an Advisory Board Member of IAFCI.

LinkedIn Profile

Paul Tomasofsky
President
Secure Remote Payment Council

Speaker's Profile

Paul Tomasofsky, President, Secure Remote Payment Council, is a person who wears many hats.  Established in 2009, the Secure Remote Payment Council is dedicated to the growth, development and market adoption of debit based internet eCommerce, emerging eCommerce payment types, and mobile channel payment methods that meet or exceed the security standards for pinned based card present payments. Mr. Tomasofsky is a well-known payment systems executive with over 34 years’ experience in retail financial services. In 2003, Mr. Tomasofsky founded Two Sparrows Consulting.  It specializes in all aspects of small-value payment systems. Mr. Tomasofsky specializes in operations analysis, strategic planning, training, competitive analysis, and product development. During the past eleven years he has consulted extensively on  prepaid cards, debit cards, merchant acquiring, bill payment and presentment, reward programs, EMV, payments risk management, product positioning, outsourced procurement and operational topics.  In December 2013, he became the Executive Director of the Debit Network Alliance.  In the summer of 2014, he became a Partner in McGovern Smith Advisors.  In 2008, Mr. Tomasofsky served as interim Executive Director of the Network Branded Prepaid Card Association. He is a frequent speaker at industry gatherings.

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Dr. Stephen Topliss
Vice President of Services & Support
ThreatMetrix

Speaker's Profile

Dr. Stephen Topliss has 15 years’ experience in consulting, management and business development in the software industry. At ThreatMetrix, Dr. Topliss was initially responsible for opening the European office in 2010, and providing regional consulting and support services, before moving into the global role in San Jose in 2013.
Prior to ThreatMetrix, he was director of presales engineering and international shared services at Callidus Software, where he was responsible for managing technical teams in both presales and solution delivery.  Earlier in his career, he held various consulting positions, contributing the success of large scale software deployments at companies like Vodafone, HSBC, ING and others. Dr. Topliss holds a Ph.D. in Space Plasma Physics from University College London.

LinkedIn Profile

Carl Tucker
Head of CyberSource Managed Services
Visa

Speaker's Profile

Carl Tucker; Head of CyberSource Managed Risk Services, oversees the development, delivery, and innovation of Managed Risk Services solutions globally, working with startups, businesses in emerging markets, merchants in high-risk fraud categories, and top Internet brands to provide consultation and fraud screening services on a regional and global basis.  Carl has a B.S. in Business from Pepperdine University and a MBA in Finance and International Business from the University of Colorado.

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Christopher J. Uriarte
Chief Payments & Product Officer
Vesta

Speaker's Profile

Chris Uriarte leads the company's development of global payments products and services. He joined Vesta from American Express, where he served as the Vice President and Head of International Operations and Implementations, overseeing major investments in Asia, Europe and Latin America. While at American Express, he received a number of awards and accolades, including the Chairman's Award for Excellence and the Amex Pinnacle President's Award. Prior to Amex, Chris spent 11 years as the Chief Technology Officer at Retail Decisions (ReD), a global leader in payment services and fraud prevention. While at ReD, he oversaw the company's product, research, development and strategy efforts, which grew to over 19 billion payment card transactions processed annually for the world's largest banks and retailers. Chris has received industry recognition including an InfoWorld Magazine CTO 25 Award, presented at numerous payment, fraud and technology industry conferences, and served on the boards of several industry trade organizations.

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Alphonse Voigt
CEO & Co-Founder
EBANX

Speaker's Profile

Alphonse Voigt is a Brazilian lawyer and entrepreneur.  He co-founded EBANX in 2011 - the market leader in cross-border payment processing for International Merchants selling online to Brazil.  EBANX has paved the way for international merchants to expand their business to reach the 200 million Brazilian consumers.  Alphonse also sits on the Board of BEXS Bank, a Brazilian bank specialized in foreign exchange solutions.

LinkedIn Profile

Trent Voigt
CEO
JetPay Payment Services

Speaker's Profile

Mr. Trent Voigt serves as CEO of JetPay Payment Services, which is a division of JetPay Corp. (NASDAQ: JTPY), a full service front-end and back-end processor. Mr. Voigt has held the CEO position since he bought the processing company in 2001.
From 1990 until 2000 Mr. Voigt served as CEO of Triumphant Enterprises Inc., a front-end processor he founded, until he engineered the sale to a private equity firm in 1999.
He held the position of EVP at Vectrix.com, an e-commerce solution provider and was also Director of Engineering at NBS, a payment terminal manufacturer.
Mr. Voigt has served for 14 years on the Baylor University Engineering and Sciences board where he graduated with a Bachelor of Science Degree in Computer Engineering. Mr. Voigt holds many patents including Electronic Money Order Printing.
Today he is responsible for the Payments division of JetPay Corp. and the growth of the international company JetPay Solutions Ltd.

LinkedIn Profile

Tobi Walter
COO and Co-Founder
Shoeboxed.com

Speaker's Profile

Tobi Walter is the COO and Co-Founder of Shoeboxed.com, the preferred small business expense tracking solution for over 500,000 users worldwide; fighting the seemingly unnecessary bookkeeping hassles for Small Business Superheros around the globe.
An investment banker turned entrepreneur, Tobi got his MBA from top business schools in Germany and France before working with Societe Generale in Capital Markets and Morgan Stanley in Mergers and Acquisitions.
In 2006, Tobi joined his first start-up – studiVZ (think: the German Facebook) – during its founding days and became part of the six person management team of the later 200 employee company. As the company’s VP of International Markets, Tobi led the site’s roll-out to eight foreign markets, leading a team of 60 people. He was also intimately involved in the acquisition of studiVZ for €85 million in 2007, before starting Shoeboxed in 2008.

LinkedIn Profile


Jennifer Watkins
Director, Credit Card Services & Fraud Prevention
ARC

Speaker's Profile

Jennifer Watkins is Director, Credit Card Services & Fraud Prevention at ARC.  Jennifer has over 18 years experience in the payments and airline industries. Her background includes managing the secure and cost effective settlement of over $80 Billion a year in payment transactions initiated by the over 13,000 travel agents in the U.S.  Her expertise is in airline payment trends, acceptance and processing.  Current focus at ARC is improving the credit card acceptance and chargeback management process between travel agents and airlines, and educating travel agents about card-not-present credit card acceptance, fraud trends, and fraud prevention.

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Jamon Whitehead Sr.
Manager of Risk and Payment Operations
Backcountry.com

Speaker's Profile

With 8+ years of experience in the CNP payment and risk industry Jamon is currently responsible for management of the complete payment and transactional risk lifecycle at Backcountry.com this includes but is not limited to the merchant / acquirer relationship, risk based data mining, automated / manual review management and chargeback processing and analysis.  He has also worked as a consultant for several merchants to create internal transaction risk processes that individually fit their business model to reduce CNP fraud and overall chargeback rates.

LinkedIn Profile

Michael Wiggins
Manager, Global Payment Platforms
accesso Technology Group

Speaker's Profile

Michael Wiggins is the Payment Protection Manager for accesso Technology Group, the premier technology solutions provider to the global attractions and leisure industry.  Michael’s chief responsibilities include consulting with clients to develop and deploying comprehensive global fraud prevention strategies, policies, and to identify fraud control improvements. In addition, Michael is responsible for managing partnerships with our payments partners and internal departments to evaluate and identify emerging technologies and adapting to new approaches and features to excel our long term strategic vision.

Prior to joining accesso Technology Group in 2013, Michael spent 5 years Universal Orlando Resort in various Finance roles. During his tenure at Universal, Michael played a key role in identifying efficient ways to identify fraud and worked with internal departments to establish and implement the eCommerce Loss Prevention Department at Universal Orlando Resort.

LinkedIn Profile

Ryan Wilk
Director - Customer Success
NuData Security

Speaker's Profile

Ryan Wilk is the Director - Customer Success at NuData Security. In his role at NuData, Wilk is responsible to ensure the success of every NuData customer during the lifetime of the partnership. This includes guiding customers through the implementation process as well as managing the post implementation relationship. In his previous role, Wilk was the Manager, Trust and Safety at StubHub, where he managed the order review team and was responsible for the operation and optimization of StubHub’s fraud management tools. Prior to joining StubHub, Wilk spent 8 years with Universal Parks & Resorts in various eCommerce roles. Wilk has also been active in the industry at large, founding and chairing the MRC’s Ticket Affinity Group as well as creating the Theme Park Round Table.

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Brodrick Williams
Operating Vice President of Fraud and LP
HSN

Speaker's Profile

Brodrick Williams is the Operating Vice President of Fraud and LP for HSNi. In this role Brodrick is responsible for all fraud and loss prevention efforts across HSNi’s Omni Channel retail portfolio in stores, online, fulfillment, and television. He has established and implemented ecommerce fraud management tools across various ecommerce sites of HSNi.

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Susan Wilson
Manager of Strategic Data
JD Byrider

Speaker's Profile

Susan Wilson joined JD Byrider in 2000 and responsible for all strategic data analysis and software development in collections and payment acceptance.  JD Byrider is a franchise organization that supports over 160 locations and have sold more than 1 million vehicles.  As the company has grown, Susan has been responsible for finding solutions for more efficient payment processing while dealing with the challenges of ever-changing legal requirements.  She has experience with NACHA file integration as well as working with numerous companies to increase the options available for customer payments

LinkedIn Profile

Joe Wysocki
Executive Director, ECommerce
Heartland Payment Systems

Speaker's Profile

Joe Wysocki is responsible for executing Heartland Payment Systems’ e-commerce product strategy. He has more than 18 years of payments industry experience, having successfully deployed Internet and card-not-present payment solutions for several major acquirers and payment brands.

Joe has knowledge and expertise in several areas including business-to-consumer and business-to-business e-commerce, domestic and international payment schemes, automated clearing house, recurring bill payment, advanced fraud solutions, alternative payments and back office product development, including merchant reporting, settlement and exceptions management.

He earned a bachelor’s degree in financial analysis and international business from Franklin Pierce College and a master’s of business administration degree from Southern New Hampshire University.

Heartland, one of the largest payment processors in the United States, delivers credit/debit/prepaid card processing and security technology through Heartland Secure™ and its comprehensive Heartland breach warranty.

LinkedIn Profile

Scott Zoldi
Vice President of Analytic Science
FICO

Speaker's Profile

Scott Zoldi is a Vice President of Analytic Science at FICO responsible for the analytic development of FICO’s transaction analytics products and solutions, including the FICO™ Falcon® Fraud Manager product which protects about two thirds of the world’s payment card transactions from fraud. While at FICO, Scott has been responsible for authoring 54 analytic patents with 34 granted and 20 in process related to fraud and streaming transaction analytics. Scott is actively involved in the development of new analytic products and Big Data analytics applications, many of which leverage new streaming analytic innovations such as adaptive analytics, global intelligent profiles, and self-calibrating analytics. Scott is most recently focused on the applications of streaming self-learning analytics to detect command and control Botnet activity to allow real-time detection of Cyber Security attack. Scott received his Ph.D. in theoretical and computational physics from Duke University.  Scott also serves on the Board of Directors of the San Diego Cyber Center of Excellence.

LinkedIn Profile