May 18-21 Caribe Royale Orlando

Ralph Dangelmaier


Register Today2015: The Year of Experimentation - Remember the good times you had “experimenting” in college? Ok, maybe they’re a little hazy, but BlueSnap CEO Ralph Dangelmaier believes this is the year for your company to experiment with payments like you’re back in college. Join Ralph and Editor-in-Chief D.J. Murphy for a freewheeling keynote discussion at the CNP Expo where he will explain why 2015 is the year to go a little wild with payments.

What will you experiment with?

  • Cross-border e-commerce
  • Omnichannel
  • Apple Pay and Mobile Payments
  • Beacons, Social Payments and other emerging technologies

Pioneering Merchants Lead the Way at the CNP Expo

Hot e-commerce startups Instacart, Rent the Runway top list of CNP Expo keynotes

Feb. 16, 2015, Newburyport, Mass. – When a company is leading the way in a new category, the investment community sits up, takes notice and backs up its interest with capital. The CNP Expo today announced not one, but two of the hottest e-commerce startups in the U.S. will headline its speaking program at this year’s event. Between them, Instacart and Rent the Runway have raised nearly $300 million since December. Each is using new models to tackle challenging verticals in e-commerce and both will tell the CNP Expo audience how they are overcoming those challenges.

Instacart is leveraging the online marketplace concept to overcome the staggering logistical challenges of nationwide online grocery ordering and delivery. Rent The Runway is applying the subscription model to a vertical known far better for in-person customization and high price tags: the world of designer fashion.

In his keynote, Instacart’s Head of Business Development & Strategy Nilam Ganenthiran will discuss the company’s vision as it pertains to online marketplaces and how merchants should evaluate the existential risks and accelerating opportunities offered through marketplace partnerships. Ganenthiran discusses implications around branding, data, privacy, financial performance and more.

Jennifer Fleiss, co-founder and head of business development at Rent the Runway, in a separate address will share how the company has turned omnichannel retailing on its head, how it has grown to more than five million members and why subscriptions work—not only for gym memberships and razor blades, but for red-carpet-ready designs too.

“What we value most at the CNP Expo is the opportunity to educate and inspire the card-not-present community and give them the tools to grow their businesses,” said Steven Casco, CEO of and the CNP Expo. “These two companies are blazing a path by applying evolving models to verticals and markets that have, until now, been virtually ignored by e-commerce. The opportunity to learn from Jenny and Nilam should be exciting to any e-commerce merchant looking for an edge.”

The 2015 CNP Expo will take place May 18-21, 2015 at the Caribe Royale Orlando. The venue—a new one this year due to double-digit growth in attendees, exhibitors and sponsors—boasts 50 percent more exhibit-floor space than the 2014 CNP Expo and expanded meeting space to accommodate an expected 1,200 attendees.

Nilam Ganenthiran

CNP Expo Keynote: Rise of the Online Marketplace

Instacart is smoking hot. On the heels of a recent $220 million capital raise and having been named “The Most Promising Company in America” by Forbes, it has taken e-commerce by storm in one of the most difficult product categories imaginable: nationwide grocery delivery. Instacart has attained national attention by leveraging the online marketplace concept—a model that is growing, but still not well understood.

forbesRegister TodayAt the CNP Expo this May, hear Nilam Ganenthiran, Instacart's Head of Business Development & Strategy, discuss the company's vision as it pertains to online marketplaces. How should merchants evaluate the existential risks and accelerating opportunities offered through marketplace partnerships, with implications around branding, data, privacy, financial performance and more... Adds Industry Vet as 'Voice of the Merchant' Adds Industry Vet as ‘Voice of the Merchant’ is proud to announce a new addition to its team with deep expertise in card-not-present payments and fraud prevention from the merchants' point of view. Karisse Hendrick joins the staff as Editor-at-Large and will contribute content and thought leadership to the CNP Report and the CNP Expo, with the wants and needs of merchants firmly in mind.

Hendrick has spent nearly a decade building successful antifraud programs for merchants while advising and educating them on strategies to beat fraud in the online and other card-not-present channels. She comes to from the Merchant Risk Council, where she gained a reputation as a fierce advocate for merchants in her role as the MRC's program manager for the Americas and in-house industry expert. She worked closely with leading merchants, developing proprietary training programs, shaping content for the group's annual conference, writing articles on news and best practices and representing merchant interests with the major card brands and federal law enforcement.

"Our entire purpose here at is to make sure e-commerce and omnichannel merchants have the information they need to overcome their payments challenges and thrive," said Steve Casco, CEO of and the CNP Expo. "Karisse has been exactly where our merchant readers are: in the trenches trying to figure out a way to protect themselves every day and gain any edge they can to sell more in an e-commerce environment that is exploding. She's won their respect as someone who has been in the arena and can be counted on to speak for them. We're fired up to have her onboard as our 'voice of the merchant'."

Hendrick was in a position at the MRC to credibly advise and represent merchants because early in her career, she was one. She built and managed her own fraud and payments department for an online high-end retail rental company where she created an in-house fraud prevention solution that lowered the overall fraud rate by 97 percent in 18 months.  As an industry consultant, she also has worked on special projects like building an innovative fraud chargeback process for Expedia and creating the foundation for a fraud and chargeback program for a popular online marketplace. 

"I admire's drive and clear direction," said Hendrick. "It's the perfect platform for me to provide the voice of a merchant to articles and conference content at the CNP Expo. I look forward to contributing to the positive impact the publication has on our industry." 

Hendrick can be reached at

CNP Expo: Coverage by

CNP Expo Video Interview Series

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