Canadian Gov’t Warns Merchants about CNP Fraud
March 14, 2013
March has been named Fraud Awareness Month by the Canadian government and the Canadian Anti-Fraud Centre (CAFC) singled out card-not-present fraud for special attention. With the implementation of EMV, Canada, like other nations that have migrated to that security standard, has experienced a spike in CNP fraud. The CAFC noted that the primary way Canadian merchants are falling prey to CNP fraud is through email, with e-commerce Websites a close second.
CAFC has several very basic suggestions for small merchants that don’t have software to automate the antifraud process. The government urged merchants to call the customer-provided phone number before shipping to verify information, be wary of orders from past customers with different purchasing patterns, use CVV verification codes and 3D-Secure services (MasterCard SecureCode and Verified by Visa).